VistaPrint Reviews 

1.607
•
TrustScore 4.5 uit 5

4,5

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

It was definitely Mr Louie Christian who made my experience great! He answered all my questions and gave suitable answers. He was cheerful and helpful. It's sooo good to speak to a person, instead of... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I recently had a bad experience with a damaged product. However, after I provided my feedback, the VistaPrint team responded promptly and offered an excellent solution by arranging a replacement. I re... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Customar care team was great! Fin helped me get a faulty item replaced quickly. Printing is always fast and efficient with VistaPrint!

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Terrible customer service. I am a graphic designer doing a large print job with multiple print outcomes and I tried to contact Vista Print about it. The customer service was non existent. At the call... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

Verified business

Trustpilot has verified this business is registered with its local government. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 26649414111

  1. Digitale afdrukservice
  2. ook in
  3. Labelprinter
  4. Prints en uithangbordenwinkel

Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,5

Alle reviews

(1.607)

286 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

SERIOUSLY THE BEST PRINTING COMPANY IN…

SERIOUSLY THE BEST PRINTING COMPANY IN THE WORLD
Dealt with Many others NONE EVEN COME ANYWHERE CLOSE
OUTSTANDING WEBSITE Easy to use and design EVEN FOR A novice like me
DELIVERS AS PROMISED ON TIME AND AHEAD OF TIME
EVEN WHEN A VERY LARGE 5 XL T SHIRT HAD TO BE MADE ESP WAS TOLD IT WOULD BE THE 17TH AND ARRIVED ON THE 12TH JUST IN TIME FOR THIS PERSON WHO WAS LEAVING AUSTRALIA STUNNED me
THANKS VISTA PRINT YOU ARE A GOD SEND..saved sending a parcel OS Mike

12 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Precious Joyce D was very efficient and…

Precious Joyce D was very efficient and helpful.

11 maart 2026
Review zonder uitnodiging
Logo VistaPrint

Antwoord van VistaPrint

We are delighted to know that our support team delivered the level of service you were expecting. Maintaining efficiency and professionalism is very important to us.

Beoordeeld met 4 van de 5 sterren

Patrick Roy.

Patrick Roy.
I was very happy with the speed I received all my goodies. However, the tshirt printing was not great quality. I would not print on black again. I would like a few more tshirt colours to choose from, such as light pink... a few more feminine colours would be great. The products printed on paper/card were great for the price.

2 februari 2026
Review zonder uitnodiging
Logo VistaPrint

Antwoord van VistaPrint

Thank you for sharing your feedback with us! We are delighted to hear that you were pleased with the delivery speed and the quality of your paper and card products. We aim to provide a seamless experience, and we appreciate you highlighting what went well.

We sincerely apologize that the print quality on your black T-shirt did not meet your expectations. We also appreciate your specific suggestion regarding our color palette; adding more feminine options like light pink is a wonderful idea, and we have shared this request with our product development team for future consideration.

To help us make this right, we would love to review your order and find a solution for the T-shirt. Currently, we are unable to locate your account details as the email address used for this review does not match our recent records. Please feel free to reach out to us at anzreviews@vista.com with your order number and a photo of the print quality.

If you would like to explore our current range of apparel colors or need assistance with a new design, you can also visit our Help Centre for real-time support here:

https://www.vistaprint.com.au/customer-care/help-centre/

We look forward to hearing from you and restoring your confidence in our custom apparel.

Beoordeeld met 4 van de 5 sterren

Great quick service easy app management

Great quick service
Easy to manage orders with access to layout options to suit my needs
Always pleased with the outcome of our flyers.

The flag was a little thinner than expected -as in wider than expected
But still happy with design outcome

10 maart 2026
Review zonder uitnodiging
Logo VistaPrint

Antwoord van VistaPrint

We’re thrilled to hear you’re pleased with the service and the ease of managing your orders, as well as the outcome of your flyers. We also appreciate your note about the flag’s thickness, and please be assured that your feedback will be shared with our teams for future product enhancement.

Beoordeeld met 1 van de 5 sterren

Business cards more than 2 weeks processing time

I have been a customer for 15 yeras. And it was fast, great, helpfull service. Now i need a business cards delivered to Perth. Apparently it takes 2 weeks as fast track i have to pay 20$ extra . I spoke with regular customer service not based in Australia and apparently there is no Australian phone number to contact, than with chat lady who told me it is as it is . Use office works or local companies, faster and cheaper

5 maart 2026
Review zonder uitnodiging
Logo VistaPrint

Antwoord van VistaPrint

Thank you for being a loyal customer with us for 15 years. We truly appreciate your long-standing trust in our services, and we sincerely regret that your recent experience regarding the delivery timelines for your business cards to Perth did not meet the high standards of speed and support you have come to expect from us. We hear your concerns regarding the shipping costs and the assistance you received, and we would like the opportunity to review this further and restore your confidence.

To assist you properly, we currently need to locate your account details, as your registered VistaPrint email address was not included with this review. We have sent a request for this information to you directly, or you may provide those details via email at anzreviews@vista.com. We value the time you took to reach out, and we are eager to look into your order history to see how we can better support your needs.

If your request is time-sensitive or if you would prefer to speak with our Australian-based support team directly, please feel free to call us at 1800-864-973. You can also find real-time assistance through our Help Centre here:
https://www.vistaprint.com.au/customer-care/help-centre/

Beoordeeld met 5 van de 5 sterren

This guys are champions

This guys are champions. So dam fast making the cards and shipping them. The team was so helpful and very polite and on to it in a flash. The quality of the cards spot on with details and cars great finish love theme. If I order the same cards on the gold coast I would of be paying double and be still waiting for the cards. Definitely recommend this seller to anyone. Will definitely buy other products of this guys again. Thank you. VistaPrint. Regards Eric vlody

5 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Vista Print made a mistake on 200…

Vista Print made a mistake on 200 grocery bags. With no argument, they upgraded the bag from $2 to $20, paid for the reshipment, and even refunded the original fee, which was over $200.

I am a loyal 30-year customer of Vista Print.
I highly recommend their services. Dr. Arthur George Scott

2 februari 2026
Review zonder uitnodiging
Logo VistaPrint

Antwoord van VistaPrint

Thank you so much, Dr. Scott, for your kind words and for being a loyal customer for 30 years! We’re thrilled to hear that our team could quickly resolve the issue with your grocery bags and that you were pleased with the outcome. Your recommendation means a lot to us, and we truly appreciate your continued trust in VistaPrint.

Beoordeeld met 5 van de 5 sterren

Absolutely love how my business cards…

Absolutely love how my business cards turned out! Beautiful colour, great quality and they feel premium. Perfect for my small business. Highly recommend!

3 maart 2026
Review zonder uitnodiging
Logo VistaPrint

Antwoord van VistaPrint

Thank you so much for your kind words! We’re glad to hear that your business cards turned out beautifully and feel premium. Your recommendation means a lot to us, and we’re glad we could help your small business shine. We look forward to assisting you with any future printing needs!

Beoordeeld met 5 van de 5 sterren

I just wanted to acknowledge the excellent support

I just wanted to acknowledge the excellent support I received from Christian at Vista. He was very knowledgeable and provided great assistance in helping me locate and download a logo from my files. Much appreciated.

3 maart 2026
Review zonder uitnodiging
Logo VistaPrint

Antwoord van VistaPrint

Thank you for taking the time to share your experience. We’re delighted to hear that Christian was able to provide knowledgeable support and assist you with locating and downloading your logo. Your kind words mean a lot, and we truly appreciate your recognition of the care and expertise he provided.

Beoordeeld met 1 van de 5 sterren

Damaged prints and failed promises

We’ve ordered several prints that have arrived damage and ripped, and as a result, we’re unable to use them. We reported this via their chat and we were told that they would guarantee the reprints would be posted more securely to prevent damage again. This was not actioned and the second prints are also damaged and unfit for purpose. This has been a waste of time and money.

26 februari 2026
Review zonder uitnodiging
Logo VistaPrint

Antwoord van VistaPrint

We appreciate you taking the time to share your experience with us. Likewise, we sincerely apologize that your recent orders have arrived damaged, despite having them reprinted. We want to investigate your complaint further and have initiated a request for additional details, such as the affected order number/s or the email address linked to your account. Please provide the requested information so that we can look into this further. We look forward to working with you.

Beoordeeld met 1 van de 5 sterren

Absolute shit show

Absolute shit show.

Poor quality goods.

Poorly advertised Goods.

Customer support is atrocious.

26 februari 2026
Review zonder uitnodiging
Logo VistaPrint

Antwoord van VistaPrint

Thank you for sharing your feedback on your recent order. We’re sorry to hear about your concerns regarding product quality, advertising, and the support you experienced, and we truly appreciate you taking the time to let us know.

At the moment, we’re unable to locate your account details since the review did not include your email address or order number. To assist you further, we’ve sent a request for this information and would greatly appreciate it if you could provide those details. You can also send them directly to us via email at anzreviews@vista.com.

If your request is time‑sensitive or you’d prefer to speak with someone directly, our Customer Support team is available at 1800‑864‑973. You can also visit our Help Center here: https://www.vistaprint.com.au/customer-care/help-centre/ for real‑time assistance.

Your feedback is very important to us, and we remain committed to reviewing this matter thoroughly and working toward a resolution that meets your expectations.

Beoordeeld met 5 van de 5 sterren

Juliet was so efficient and prompt when…

Juliet was so efficient and prompt when I needed help due to an error on my part. She offered to do a one-time courtesy to replace the business card free of charge and update to correct design. As a small business, this is much appreciated due to our tight cashflow and I will continue to shop at Vistaprint because of this professionalism, understanding, and hospitality. Thank you so much again to Juliet and the team at Vistaprint for their generosity.

25 februari 2026
Review zonder uitnodiging
Logo VistaPrint

Antwoord van VistaPrint

Thank you so much for your kind words! We’re thrilled to hear that Juliet could assist you and that the one-time courtesy replacement helped. We truly appreciate your continued support of Vistaprint and are glad we could make the process easier for your small business. Your feedback means a lot to our team, and we’ll be sure to share your message with Juliet.

Beoordeeld met 5 van de 5 sterren

Problem with Album prints

I had some problems as my prints were a little dark as I used incorrect export settings. Louie from VistaPrint customer care was very patient while I asked several technical questions over several emails. Also Vistaprint offered me credit so that I can retry based on the technical answers given which was unexpected.

24 februari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Edwin Arnel V is a life saver.

Edwin Arnel V. Solved my problem in a flash. He is legendary. If the rest of the customer service staff are as helpful as him, no wonder Vistaprint has such high ratings.

20 februari 2026
Review zonder uitnodiging

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