Vitesy Reviews 

Does what it says, so many fruits and vegetables stay good longer.

The package was delayed and arrived too late to be received at my hotel, so now I have to pay extra to have it delivered to my house, and I still have not received it.

I have been trying to contact customer service to return my product within the 14 days and I have not been getting a response to my emails that I've sent them. Frustrated.
Order #6788222

Had an issue getting the device through customs in the US. Emailed Vitesy and they took care of it.

Ho acquistato Natede Smart un mese fa e ne sono entusiasta. È un ottimo depuratore d’aria in quanto grazie al sensore integrato ho potuto monitorare il miglioramento dei parametri dell’aria di casa mia ed è anche un bell’elemento d’arredo che cattura l’attenzione di tutti gli ospiti. Infine grazie al filtro che non si sostituisce ma si lava e all’utilizzo della pianta dimostra di avere un occhio di riguardo rispetto alle tematiche ambientali

After reading about Shelfy and all of its benefits, I decided to get one regardless of my fridge being literally brand new with its own freshness features. And wow! what a difference it made within days. Opening my fridge seems to be an extra crisp whiff of cool air. I love the size, it fits perfectly on the side of my fridge door. I would highly recommend Shelfy for anyone who enjoys fresh fruits and vegetables, especially a clean smelling fridge!

Innovative

I had to convince them that the app was hung before they acted. It took some convincing but they finally admitted that it was the app that was the issue and not me.

Professional and effective communication

The device works wonderfully, and the company has helped me whenever I've needed it.

Solid product for what it claims to do and quick shipping! Stopped odors and funny smells pretty fast!

I will still receive my product but already had questions for the support team. They helped me along super fast and were very nice and friendly :) Top Supporters ♥ thank you so much

The product is easy to setup and use. I’m noticing the fridge smelling better and veggies appear to be lasting longer since we started deploying Vitesy. Eco setting battery lasts 30 days which feels like a doable charging cadence.

Top. Qualità eccezionale.

Excellent experience with Vitesy from start to finish. The Deo units have been installed in our members’ lockers at our Private Club and we have already noticed a clear improvement in odour control, despite the devices requiring no batteries or external power source. The Vitesy team has also been extremely responsive, professional and helpful throughout the whole process. Highly recommended.

Sono estremamente soddisfatto di come è stata gestita la mia pratica da Vitesy. Fin dal primo contatto ho riscontrato grande disponibilità, cortesia e professionalità.
La pratica è stata gestita con rapidità ed efficienza, mantenendomi adeguatamente informato durante il processo. Ho particolarmente apprezzato l'attenzione riservata al cliente e la serietà dimostrata nella gestione della situazione.
Un'esperienza assolutamente positiva. Complimenti a tutto il team Vitesy: è un servizio che consiglio senza esitazione.

I understand delays happen when bringing projects to the finish line. But I also understand that if you're going to crowdfund on Kickstarter, you should have your supply chain and logistics figured out beforehand. The project was fully funded, 1,207% over the funding request, on June 10, 2025.

I never opted for the gift card myself, since the product was supposed to ship this summer and I was still hopeful at the time. But if you're confused by the gift card situation that other reviews are referencing: in their Kickstarter update, they said the delay comes down to needing "the corrected data from Kickstarter reflecting these refunds" and that it's "a customized service being handled by their engineering team" taking longer than expected. Is Kickstarter's engineering team really that slow?

On June 24, 2026, not even on Kickstarter, where they've pinned positive questions and reviews to the top of their comments section, but here on Trustpilot, they said in a response that they “just decided to improve the product and ship it next year.” When, exactly?

Economies around the world are struggling, and that means people are struggling too. People backed this project to keep food fresher for longer and save money, not to wait years for a product that may never arrive. As a word of advice: when something goes terribly wrong, refunding backers isn't just good business practice. It's smart PR and damage control.

Questo prodotto aiuta molto nella durata di vita dei prodotti da frigo. L’unica pecca è che la batteria dura poco e bisogna stargli dietro. L’applicazione in tutto questo aiuta e chiarisce alcuni aspetti e predisposizione del cibo in frigo.