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Vitesy Reviews 

802
•
TrustScore 4.5 uit 5

4,4

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Ho acquistato Natede Smart un mese fa e ne sono entusiasta. È un ottimo depuratore d’aria in quanto grazie al sensore integrato ho potuto monitorare il miglioramento dei parametri dell’aria di casa mi... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

After reading about Shelfy and all of its benefits, I decided to get one regardless of my fridge being literally brand new with its own freshness features. And wow! what a difference it made within da... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

The package was delayed and arrived too late to be received at my hotel, so now I have to pay extra to have it delivered to my house, and I still have not received it.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The product is easy to setup and use. I’m noticing the fridge smelling better and veggies appear to be lasting longer since we started deploying Vitesy. Eco setting battery lasts 30 days which feels l... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Elektronicabedrijf

Over Vitesy

Geschreven door het bedrijf

We are Vitesy, an Italian company committed to improving people’s lives and well-being through sustainable and smart solutions. Our mission is to create innovative technologies that promote a healthy environment and a more sustainable lifestyle. With passion and dedication, we work every day to build a better future for the planet by developing products that actively combat air pollution and food waste.

Our cutting-edge solutions, Natede and Eteria, purify the air and enhance indoor environments, ensuring that people can go about their daily lives in a fresh and healthy atmosphere.
Meanwhile, Shelfy revolutionizes food storage by eliminating bacteria and neutralizing odors in the refrigerator, helping to extend the shelf life of food and reduce waste.

At Vitesy, we design and manufacture our products entirely in Italy, following the principles of the circular economy. Our state-of-the-art systems use advanced photocatalytic technology, ensuring maximum efficiency and safety while maintaining minimal energy consumption. Unlike traditional purifiers, our products do not require filter replacements, reducing waste and offering significant long-term economic savings.

Sustainability and innovation are at the core of everything we do. We believe that technology should not only improve lives but also respect and protect the environment.
By choosing Vitesy, you embrace a smarter, greener, and healthier way of living.

Sustainability is essential for us

Geschreven door het bedrijf

Let's fight indoor air pollution and food waste
With our Vitesy community we really want to make a difference on this planet. Thanks to our customers that have our air purifiers and smart devices against food waste we can improve our way of living.

Free shipping and 2 years warranty

Test our products and receive free assistance

Order on our website with free shipping. Thanks to the 2 years warranty you can contact our support any time and we will give you free assistance and replacement if you need it.

Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

802 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,4

Alle reviews

(802)

149 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

most innovative lifestyle products

I do love their products, Hands down. The refrigeration purification unit is my favorite. There was some confusion with the customs fees Which I had to pay, but then Vitesy kindly reimbursed me for it.

10 mei 2026
Logo Vitesy

Antwoord van Vitesy

Hi Peter, we appreciate your feedback. Happy to solved everything!

Beoordeeld met 3 van de 5 sterren

Planter Condition

1. Delivery took a very long time. 2. I had to pay an unexpected tariff fee. I would have liked to be warned about that. Other overseas purchases I have made have provided a warning. 3. Planter packaging was terrible. Planter is scratched from the "rocks" coming out of plastic packaging. Dust and rocks everywhere. Still working on cleaning it up and seeing if it works.

12 mei 2026
Logo Vitesy

Antwoord van Vitesy

Hi Elena, thank you for your feedback. We are sorry about this problem.
We have taken this on board and back in late January we updated our website to display duty fees clearly at checkout, so US customers are fully informed before completing their purchase.
Therefore the extra tariff fee is a mistake. Our customer service will be reaching out to refund the import duties charged and assist you with the product. Thanks again.

Beoordeeld met 4 van de 5 sterren

Innovazione e sostenibilità

Azienda con prodotti innovativi e sostenibili. Ho acquistato prima Vitesy Shelfy per il frigo e da poco Vitesy Deo. Direi sddisfatto di entrambi.

21 mei 2026
Logo Vitesy

Antwoord van Vitesy

Grazie mille Stefano per la tua recensione, siamo davvero felici che entrambi i prodotti Shelfy e Vitesy Deo stiano facendo la differenza 💚

Beoordeeld met 5 van de 5 sterren

Truly a caring company. They went out of their way to help me…

They went out of their way to help me with a refrigerator unit that got damaged during a move. They went above and beyond. Thank you

10 mei 2026
Logo Vitesy

Antwoord van Vitesy

Thank you so much Stephanie for your feedback, we really appreciate it! We care a lot about you and we always want to give the perfect Vitesy experience 😊

Beoordeeld met 5 van de 5 sterren

Azienda molto seria personale…

Azienda molto seria personale disponibile e molto celere nel risolvere le problematiche

13 mei 2026
Logo Vitesy

Antwoord van Vitesy

Ciao Massimo, grazie mille per la tua recensione! 💚 Siamo contenti di sapere che il nostro team sia stato d'aiuto.

Beoordeeld met 5 van de 5 sterren

Customer Service contacted me to clear up an issue of duties from Vitesy and FedExCustomer Service contacted me to clear…

Customer Service contacted me to clear up the issue of duties and was courteous and thoughtful and this review is meant to replace the earlier one I provided. I've been using the Vitesy refrigerator product for months and it keeps the contents fresher. I've just started using the passive Deo product; it looks good out of the box and I'm hoping that 1 unit will keep the air in our sedan fresher.

22 april 2026
Review zonder uitnodiging
Logo Vitesy

Antwoord van Vitesy

Hi Bruce! Thank you for your kind review. We are happy to hear that our customer service helped you with the issue experienced with the extra fees and that you've been using both Shelfy and Vitesy Deo! 💚

Beoordeeld met 5 van de 5 sterren

US customers should be aware of tariffs…

US customers should be aware that there is an import tariff of over 20%. I purchased a few products from the Vitesy website on December 2025 and received a FedEx invoice requesting import tariff payment in May 2026. I believe there should be much more transparency regarding these fees on their website.

Had I been aware that I would be charged an additional import duties, I would not have proceeded with the purchase from the website. It was not clear during my purchase process that they don't have a US-based warehouse and that they will be shipping the products from Italy. These significant extra costs should be more clearly disclosed to US customers during the checkout process rather than being buried in terms and conditions...

Customer support refunded me the amount I had to pay for tariffs and now include these additional costs at checkout

6 mei 2026
Review zonder uitnodiging
Logo Vitesy

Antwoord van Vitesy

Hi Andreas! Thank you for your feedback. We are sorry about this problem.
We have taken this on board and back in late January we updated our website to display duty fees clearly at checkout, so US customers are fully informed before completing their purchase.
Additionally, our customer service will be reaching out to refund the import duties charged! Thanks again.

Beoordeeld met 5 van de 5 sterren

Updated review


Update, Fedex improperly charged me. Vitesy's Martina was spoton in getting this straightened out and the fee refunded to me. I have the refrigerator Vitesy and love it. Now I have 6 of these new items and am very happy with the products. I joined this company since it's inception and trust them and their products. It is with pleasure that I update this review.

5 mei 2026
Logo Vitesy

Antwoord van Vitesy

Hi Laurel! Thank you so much for your kind words and for supporting us, it truly means a lot! We're so glad to hear that our team was able to help and that you're loving our products. Feedback like yours means the world to us and keeps us motivated every day💚

Beoordeeld met 4 van de 5 sterren

Vitesy shelfy

Buongiorno,è passato meno di un mese, e posso confermare che vitesy shelfy ha migliorato la durata frutta e verdura. Ero un po' scettico ma sono contento del risultato e lo consiglio.

21 april 2026
Logo Vitesy

Antwoord van Vitesy

Ci fa davvero piacere che Shelfy sia il tuo alleato per far durare più a lungo la frutta e la verdura 💪🏼

Beoordeeld met 4 van de 5 sterren

Eccezionale x risultati purificazione aria

Esperienza molto positiva xchè Vitesy dona aria più pulita e fresca, eliminando gli odori grazie alla tecnologia catalitica.
Perfetto per piccoli spazi chiusi come frigo, armadi, auto, scarpiera, sotto-lavello.
Poi dura 10 anni + Ha Zero ricariche, zero manutenzione e funziona senza alimentazione o batterie

24 april 2026
Logo Vitesy

Antwoord van Vitesy

Ciao Valentina! Grazie mille Valentina per la tua recensione, Vitesy Deo è l'alleato perfetto per rimuovere ogni singolo odore da tutti gli spazi chiusi ✨

Beoordeeld met 5 van de 5 sterren

High quality products

The products are of high quality, delivery was fast, and customer service is very helpful. Thank you!

26 april 2026
Logo Vitesy

Antwoord van Vitesy

Thank you very much Reto for your positive review 😃 we're very happy that you had a great experience with us!

Beoordeeld met 5 van de 5 sterren

I prodotti sono tutti di alta qualità…

I prodotti sono tutti di alta qualità con una attenzione al risparmio delle risorse ambientali

25 april 2026
Logo Vitesy

Antwoord van Vitesy

Grazie mille, stiamo davvero molto attenti nella produzione dei nostri prodotti! Essendo una B Corp vogliamo sempre dare il meglio di noi in termini ambientali 🌏

Beoordeeld met 5 van de 5 sterren

Ottimo in tutto

Qualità del prodotto, in termini di efficacia, design e parametri tecnici operativi

24 april 2026
Logo Vitesy

Antwoord van Vitesy

Grazie mille Massimiliano per la tua recensione 💚 ci fa davvero molto piacere!

Beoordeeld met 5 van de 5 sterren

They are a good company that makes a…

They are a good company that makes a great product! The fact that you do notnjabe to by filter every month or pay a subscription services. The products are easy to clean and use. And they work! And the one time I had an issue their tech support was responsive and helpful. I highly recommend Vitesy!

7 april 2026
Logo Vitesy

Antwoord van Vitesy

Hi John! Thank you very much, we really appreciate your support and review. We want to make a difference with our products and it's essential to not waste with extra filters!

Beoordeeld met 1 van de 5 sterren

Ho sostenuto l'azienda per lo sviluppo…

Ho sostenuto l'azienda per lo sviluppo del prodotto. Molto deluso dalla campagna crowdfunding, prima di 1 anno non consegneranno la nuova versione, sempre che non abbia gli stessi problemi dell'attuale ed arrivi...
Unica offerta è di non rimborsare, ma dare una gift card con cui non puoi comprare il prodotto dato che non è mai stato prodotto.

12 april 2026
Review zonder uitnodiging
Logo Vitesy

Antwoord van Vitesy

Ciao Francesco, grazie per il tuo sostegno e per aver condiviso il tuo feedback.

I ritardi nel crowdfunding sono purtroppo una realtà comune nello sviluppo di nuovi prodotti: ogni iterazione richiede test, revisioni e tempo per garantire un risultato all'altezza delle aspettative. Sappiamo però che questo non rende l'attesa meno difficile per chi ci ha creduto fin dall'inizio.

Proprio perché teniamo ai nostri backer, abbiamo voluto offrire la gift card per chi non vuole aspettare 1 anno e ricevere subito un prodotto Vitesy! Per maggiori informazioni siamo a disposizione via email: support@vitesy.com. Grazie!

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