Vivid Racing Reviews 

832
•
TrustScore 3 uit 5

3,0

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Beoordeeld met 5 van de 5 sterren

Bought an AEM Short Ram Air intake for my 2005 Mitsubishi Lancer Ralliart. They emailed me the next day stating they didnt have that part but they could offer me a refund or an alternative part. I cho... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Do not buy from this company. Purchased a turbo that obviously does not fit my vehicle but would not accept a return and refund my money.

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

The vehicle compatibility info for their items can’t be trusted. Bought a tow strap that said it’d fit my vehicle and it didn’t. They wouldn’t offer a full refund either. They only offered a r... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I lost a fancy bolt holding the visor (face shield) onto my Scorpion helmet. Big bummer because it is such a visible part of the helmet. I found that Vivid Racing had the exact bolts and could ship th... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Auto-accessoire winkel
  2. ook in
  3. Auto tuning

Informatie afkomstig van verschillende externe bronnen

VividRacing offers Quality Performance Auto Accessories and Auto Parts. Fast shipping and huge discounts off retail.


Contactgegevens

3,0

Gemiddeld

TrustScore 3 uit 5

832 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 95% van zijn negatieve reviews beantwoord

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3,0

Alle reviews

(832)

89 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

Inaccurate information and refused return

I spoke with a sales rep about tires and explained my situation and he insured me that my tires would stick out from the sides of my truck. I went ahead and purchased the tires. Had one placed on the rim and put back on the truck and that was not the case. These tires were even with the side of my truck. I called to do a return and spoke with the manager in the returns department, Bailey, who Said they would return three tires but not the one that was placed on the rim because it was considered used even though it never touched the street. Long story short, I am now stuck with one, $850 tire and have to pay $40 per tire ($120) to ship the other three back. My advice to you who are buying tires from this company is, if they ask you to take a picture make sure the tires are NOT on the rim because they will refuse to take it back. I am now $1,000 in the hole due to being given inaccurate information from this company.

2 juli 2024
Review zonder uitnodiging
Logo Vivid Racing

Antwoord van Vivid Racing

Hello Dan, sorry for the frustration on this order. Once an item is installed it is no longer eligible for return. Our policies are in line with other businesses in our industry.

Beoordeeld met 5 van de 5 sterren

Availability and a wide range of parts

Availability and a wide range of parts. Most have forgotten about the Porsche 996 and just do not offer much. This site is different. I will be able to put together my plan for my Porsche by utilizing Vivid Racing.

13 juni 2024
Review zonder uitnodiging
Logo Vivid Racing

Antwoord van Vivid Racing

That's exactly what we love to hear, Rik! 996 love? We've got you covered!

Beoordeeld met 5 van de 5 sterren

Travis was very helpful and friendly

Travis was very helpful and friendly, right off the bat. Great experience that would make me consider ordering again from Vivid

12 juni 2024
Review zonder uitnodiging
Logo Vivid Racing

Antwoord van Vivid Racing

Absolutely, Kyle! Sounds like Travis provided a stellar experience! Glad you'd consider us again!

Beoordeeld met 5 van de 5 sterren

Can I leave 6/5 stars?

Can I leave 6/5 stars?

At end of the day even in a digital world personal service sells. Nate now is my personal go to guy when I need something. We quite literally just email him what we are looking at and he builds us a cart and a deal and we close the sale. This truly is a 1 of 0 experience in the performance world and it will not be our last. As we build this for our channel and new company launch Nate and vivid will be out first stop for products.

Sales is a people business and this company knows how to win! 🏆

12 juni 2024
Review zonder uitnodiging
Logo Vivid Racing

Antwoord van Vivid Racing

That's amazing to hear, George! While we can't accept 6/5 stars officially, we truly appreciate your enthusiasm! We're thrilled to hear Nate exceeded your expectations! We look forward to being your first stop for future builds and your channel launch!

Beoordeeld met 5 van de 5 sterren

Chris made my order easy and took his…

Chris made my order easy and took his time with me to choose the right kit for my 911. He also took time to call suppliers to see expected time frames which I appreciated more. Good sales rep.

12 juni 2024
Review zonder uitnodiging
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Antwoord van Vivid Racing

Sounds like Chris went the extra mile for you! aking the time to ensure you got the perfect 911 kit and checking supplier timelines shows his commitment. Glad we have good sales reps like him! Thanks for the review Bobby!

Beoordeeld met 5 van de 5 sterren

Vivid Racing is my go to now for my C8…

Vivid Racing is my go to now for my C8 parts. Chris is great to deal with and knows his stuff. Order up!!

12 juni 2024
Review zonder uitnodiging
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Antwoord van Vivid Racing

Stoked you found your C8 parts haven at Vivid Racing, Allan! Chris is definitely a Corvette wiz! Thanks for the recommendation, and happy modding!

Beoordeeld met 5 van de 5 sterren

Very prompt response

Very prompt response . Thank you for the great service

11 juni 2024
Review zonder uitnodiging
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Antwoord van Vivid Racing

Speedy service is our game! Thanks for choosing Vivid Racing!

Beoordeeld met 5 van de 5 sterren

Hands down best live person CS around...

Stephen was insanely fast with responses and calling back/answering the phone, some of the best online customer service I have ever had. Comparing it to RH.com it is like comparing an SF90 to a VW bug, night and day. He even was able to price match and cut shipping costs. Best website for any time of parts I have ever been to.

10 juni 2024
Review zonder uitnodiging
Logo Vivid Racing

Antwoord van Vivid Racing

That's awesome to hear, Gio! Stephen sets the bar high for online support! Thanks for choosing Vivid Racing, and we're thrilled to be your go-to parts source!

Beoordeeld met 5 van de 5 sterren

Good service and very friendly.

Good service and very friendly.. talk about other upgrades and very knowledgable on tuners

8 juni 2024
Review zonder uitnodiging
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Antwoord van Vivid Racing

Absolutely, Jimmy! Going beyond the sale and discussing potential upgrades shows our passion for performance. Thanks for choosing Vivid Racing!

Beoordeeld met 1 van de 5 sterren

Very poor communication and customer…

Very poor communication and customer service. Only three out of my four piston rings came in an and my seibon hood didn’t come in at all which I paid near 1k for. Reached out many times via call and email but all I got was voicemail and no response through email. Would not recommend this supplier at all if you want what you ordered.

8 juni 2024
Review zonder uitnodiging
Logo Vivid Racing

Antwoord van Vivid Racing

Thank you for bringing this to our attention. We sincerely apologize for the incomplete order and lack of communication regarding your recent purchase. I did research your order and found that our customer service team provided tracking for the fourth piston ring and also provided a shipping date for the hood. We appreciate your patience.

Beoordeeld met 5 van de 5 sterren

Austin made shopping at vivid racing a…

Austin made shopping at vivid racing a great experience. He answered all my questions and made sure I got the right parts

10 juni 2024
Review zonder uitnodiging
Logo Vivid Racing

Antwoord van Vivid Racing

We appreciate you taking the time to share your experience, Michael. It's fantastic to hear that Austin provided exceptional service and ensured you received the correct parts!

Beoordeeld met 5 van de 5 sterren

Vivid Racing has pretty much everything.

Vivid Racing has pretty much everything you need. I have a motor sports shop located in CA, and Greg Schultz Has taken care of my orders. I’ve ordered Rims, exhaust systems, had ecus unlocked and tuned, programmers, ect. Everything has worked out perfectly.

15 mei 2024
Review zonder uitnodiging
Logo Vivid Racing

Antwoord van Vivid Racing

Sounds like Greg's your go-to parts guy! Having everything you need in one place is key, and big props to Greg for taking such good care of your shop. We appreciate your business and can't wait to keep your performance machines dialed-in!

Beoordeeld met 5 van de 5 sterren

Travis@ Vivid Racing walked me though my build

Vivid Racing was the only distributor that had all the Body/Aero Parts for my 2008 Lexus IS F. Travis walked through my build and gave me honest opinions. Never felt pressured to make a quick decision. He checked on parts that were not on the shelf and Vivid is one of a few distributors that is an official seller of WALD Japan. Travis w/o asking was taking my parts order and saved me some shipping cost. I have a few more pieces I will be buying from Travis @ Vivid Racing.

7 juni 2024
Review zonder uitnodiging
Logo Vivid Racing

Antwoord van Vivid Racing

We're thrilled to hear your experience at Vivid Racing was exceptional, Mark! We especially commend Travis for his excellent customer service. Guiding you through your build, offering honest advice, and locating hard-to-find WALD parts demonstrates his commitment to exceeding customer expectations.

Beoordeeld met 5 van de 5 sterren

Super helpful and quick to find out all…

Super helpful and quick to find out all the right information

10 juni 2024
Review zonder uitnodiging
Logo Vivid Racing

Antwoord van Vivid Racing

Thanks, Zach! We appreciate you recognizing our dedication to finding the perfect parts. Don't hesitate to reach out if you have any questions in the future.

Beoordeeld met 5 van de 5 sterren

Product back ordered

Product back ordered. Gave me a far out delivery. Said would keep track of order and let me know progress. Received email stating was being shipped from vender. Sending tracking too! Great to see a company doing what they said they would do. Keep up the excellent work and thanks!

9 juni 2024
Review zonder uitnodiging
Logo Vivid Racing

Antwoord van Vivid Racing

Glad we kept you updated and got that part on its way! Thanks for the feedback, Perry!

Beoordeeld met 5 van de 5 sterren

Vivid always clutch with the great help…

Vivid always clutch with the great help and parts. Nick had an exceptional product knowledge and personable approach make him a standout service representative.

10 juni 2024
Review zonder uitnodiging
Logo Vivid Racing

Antwoord van Vivid Racing

That's awesome to hear, Alonso! Finding the right parts is key, and major props to Nick for his knowledge and friendly service. We appreciate your business and look forward to keeping you clutch with all your future needs!

Beoordeeld met 5 van de 5 sterren

Great service, very fast

Travis did a great job helping me out when I really needed it. I recently encountered a fitment problem with my old wheels and needed a new set FAST in order to keep the project moving, Travis jumped right in to help me, quickly building me a custom invoice and rushing my order through the process to get them sent to me as soon as possible. This is #3/3 for great experiences with Vivid, they’re my 1st. stop for parts for my ‘99 Eclipse.

10 juni 2024
Review zonder uitnodiging
Logo Vivid Racing

Antwoord van Vivid Racing

We rock with that 3/3 for great experiences, Brodric! DSMs have a special place in our hearts. We'll high five Travis for the excellent service!

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