Order #13828
Order #13828
Vodaland sent me the wrong equipment which would not connect together.
They don't understand that they are supply hardware for the construction industry.
Mistakes cost time and money.
I had Plant on hire which could not be used because the sequence of installing drainage fully then compacting stone could not be followed.
They were not the cheapest - I trusteed that they were a professional supplier.
What annoys me is that I made an order, and customer services advised me to change this and change my drainage layout. If they sent what I originally asked for, I could have modified the channels by cutting and using the sealant to work. Their advise delayed the initial dispatch when I was relying on their advertised 2-3 day delivery to plan hiring Plant.
In addition, when I had to contact them to advise them of their error, there was no urgency to send the correct item which could have saved me a couple of weekends of re-digging channels around a full time job, and working around already compacted stone without the hired Plant.
In summary, relying on Vodaland cost me more money initially, but stress because I could not finish the project. Additional costs in rehiring Plant. Waste of my time and money. I recommend to use a different channel system and supplier. Unless you want what you asked for to be modified and then sent the wrong items.
