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Beoordeeld met 1 van de 5 sterren

Tried all of the products. Cost me me alot of money but Unfortunetly they wasn’t for me. When I phoned up today they wouldn’t even give me 25% back of my money. Disgraceful really to not do anything a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have used several different cbd sellers and I find VSAVI the best, you get the right product and you get a good price too, in the past I have spent around £20 more per bottle on the same oil with ot... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Amazing service from Vsavi! Ordered my goods at 12-53pm Tuesday with normal free delivery, got email at 14-13pm saying goods were dispatched and they were delivered this morning Wednesday at 10-45am!... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I wanted to find a 'healthier' option than using disposable vape. The liquids that Vsavi sell appealed to me as the ingredients are natural and I can choose the nicotine level I want. I had no idea wh... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Vitamine- en supplementenwinkel
  2. ook in
  3. E-sigarettenwinkel
  4. Vaporizer winkel

Geschreven door het bedrijf

Vsavi is a UK vaping brand and online store selling our own Vsavi e-liquids, along with vape kits, pods, coils and accessories, to adult smokers and vapers. For over 18s only. Our Story Vsavi started with one person's switch. Our founder, Greg, moved from smoking to vaping in 2012 and launched the Vsavi brand that same year, built around quality e-liquids and products he'd want to use himself. The company was incorporated in 2015, and Vsavi is still a family business today, run day to day by a small UK team. Our Mission We want vaping to feel like a considered choice, not a compromise. That means carefully developed e-liquids, well-made hardware and clear, honest product information. Whether you're switching from smoking or you've been vaping for years, our team is happy to help you find the right flavour, nicotine strength or device. What We Offer Our own-brand e-liquid ranges include: - Vsavi Platinum: available in 10ml, 30ml and 50ml packs, with 10ml strengths of 1.8%, 1.2%, 0.6% and 0% nicotine, in a choice of tobacco, menthol, fruit, dessert and drinks-inspired flavours - Vsavi 100% VG: a high VG range in 10ml, 30ml and 50ml packs - Nicotine salts: a dedicated nic salt e-liquid range - Shortfills and nicotine shots: larger bottles you can mix with a nicotine shot to reach your preferred strength Alongside our e-liquids, we stock vape kits, cartridges, coils and accessories, including products from worldwide brands such as Aspire, IVG, Vaporesso and Smok. Important Information Our products are intended for adult smokers and existing vapers aged 18 and over. Many of our products contain nicotine, which is a highly addictive substance. Vaping products are not recommended for non-smokers. Get in Touch Call: 01733 555 555 Email: help@vsavi.co.uk Website: https://vsavi.co.uk


Contactgegevens

4,1

Goed

TrustScore 4 uit 5

304 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,1

Alle reviews

(304)

4 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Excellent customer service and quality…

Excellent customer service and quality products. Will shop here again 👍

1 november 2022
Review zonder uitnodiging
Logo VSAVI

Antwoord van VSAVI

Hi thanks for taking the time to write your review. We are glad you are happy with our products and the service we provided.

Beoordeeld met 1 van de 5 sterren

No item

Order confirmed on 27/08/22 with 48hrs delivery. It is 02/09/22 and no item arrived. Royal Mail has no information about item.

27 augustus 2022
Logo VSAVI

Antwoord van VSAVI

Thanks for taking the time to write your review...Your order was placed on Sunday 27th...we will contact you regarding your parcel.

Beoordeeld met 5 van de 5 sterren

always a good service and new things to…

always a good service and new things to try, i really enjoyed the new cbd disposable vapes will definatley be buying more

1 juni 2022
Logo VSAVI

Antwoord van VSAVI

Hi Susan thanks for taking the time to write your review. We are glad that you like our product and service provided.

Beoordeeld met 5 van de 5 sterren

Absolutely Brill

Must admit after searching for a few weeks and reading countless reviews on CBD Vapes I went for the VSAVI one. I'm delighted with it. One of the best, if not THE best, vapes I've ever had.
I'd recommend this to anyone looking to buy one

12 mei 2022
Logo VSAVI

Antwoord van VSAVI

Hi Matt thanks for taking the time to write your review we are glad you are happy with the products we very much appreciate your comments.

Beoordeeld met 5 van de 5 sterren

Amazing service from Vsavi

Amazing service from Vsavi! Ordered my goods at 12-53pm Tuesday with normal free delivery, got email at 14-13pm saying goods were dispatched and they were delivered this morning Wednesday at 10-45am! Very Impressed! Been buying from Vsavi for a good few years now, products are good and reasonably priced and as you see the delivery service is impeccable 👌 Would highly recommend this company.

11 mei 2022
Review zonder uitnodiging
Logo VSAVI

Antwoord van VSAVI

Hi Kim thanks for taking the time to write your review. We are glad you are happy with the service we provide. Your comments are very much appreciated.

Beoordeeld met 3 van de 5 sterren

Product seems good

Product seems good, I asked for the 3rd party testing they claim to have benn they never replied

18 april 2022
Logo VSAVI

Antwoord van VSAVI

Hi Thanks for taking the time to write your review. Customer service will be happy to answer any query you have.

Beoordeeld met 5 van de 5 sterren

Great product

Great product, attractively priced. Very quick delivery will be using again.

15 maart 2022
Logo VSAVI

Antwoord van VSAVI

Hi Leanne
Thanks for taking the time to write your review. We are glad you are happy with our products and service provided.

Beoordeeld met 5 van de 5 sterren

Love this company

Love this company. There products are outstanding and always arrive on time

3 maart 2022
Logo VSAVI

Antwoord van VSAVI

Hi Thanks for taking the time to write your review. We are please that you are happy with the service we provide. Your comments are very much appreciated.

Beoordeeld met 1 van de 5 sterren

False advertising on their site.

False advertising on their site.

I purchased the green mood cartridge and in the description, there is a link to a vape that is recommended:
For use with batteries with a standard 510 thread like the XEO Clearomizer Kit, these versatile disposable cartridges are perfect for vaping CBD oil on the go.

I bought the vape that the link directs the user to.
The vape does not work with this cartridge.

I then went on to contact cust services and the responses had no empathy and were very short.
I was told to return any unopened items however, If I have bought on VSAVI recomendation I opened the items to test.

I then asked if one of their products on their site works with the Green Mood Cartridge:
Does the below work with the green mood cartridges See attached

Vsavi reply: Hi No it does not.

I then ask in another email: Which one on your website does then?
Vsavi reply:
We doo not have any product in stock at the moment.

I find it shocking that I am having to drive the convesration in asking what product in would work with - I would have thought VSAVI would want to have recurring customers and help/suggest products that will work.

I am genuinely baffled at the responses from VSAVI and very disappointed with their customer services replies, lack of empathy, and lack of suggestions for products that would work with the green mood cartridges even after their false advertinsing.

21 februari 2022
Logo VSAVI

Antwoord van VSAVI

Thanks for taking the time to write the review. We are sorry you were not happy with the response for customer service. The product you were referring to was not compatible with the product you were asking about however we did inform you that the product could be use with batteries with standard 510 thread.

Beoordeeld met 1 van de 5 sterren

I spent close to £100 on the…

I spent close to £100 on the e-cigarette and numerous e-liquids and to be brutally honest there was no real flavour to any of the products! Just a mild hint of flavour. I also bought 4 different heads so there was no chance of the one being faulty. I will see how their customer service handles my complaint as this product does not match the description.

17 februari 2022
Logo VSAVI

Antwoord van VSAVI

Hi Philip
Thanks for taking the time to write your review. Customer service will be happy to deal with your complaint when they receive it.

Beoordeeld met 4 van de 5 sterren

tried to buy it on line said it was…

tried to buy it on line said it was unsafe ,so rang up to buy over phone they said no record of buying on line ,so canceled phone order and on line order arrived.

16 februari 2022
Logo VSAVI

Antwoord van VSAVI

Hi Geoff

Thank you for taking the time to write your review.

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