Always superb service. Sejal has always dealt with all my queries about any of their products and has been very prompt at making sure they get to me asap. I am very happy with theybway she always hel... Toon meer
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Lees wat reviewers zeggen
VSDent is a great company for dental equipment. I have purchased various items from them, ranging from handpieces to digital X-ray sensors, and they have been excellent throughout. They also offer p... Toon meer
Bedrijf heeft geantwoord
We have used VS dent on a number of occasions for all of our practices. We have bought hand pieces and Ultrasonic units from them. The most recent was to upgrade to a new airflow and ultrasonic unit... Toon meer
Bedrijf heeft geantwoord
I’ve had a great experience with Danny. He has been incredibly helpful in assisting me with ordering ialways making the process smooth and stress-free. He’s reliable, patient, and goes out of his wa... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
VS Dent is your one-stop destination for all your dental hygiene needs. We specialize in types of dental equipment, dental handpieces, and dental consumables. We understand our responsibility towards our country during the pandemic hence, we source and sell high-quality and certified Personal Protective Equipment (PPE). We are authorized dealers for several brands. The values at the core of our organization are respect, operational efficiency, customer orientation, openness, and flexibility. We have a history with dentistry which indicates our value and services in the dental industry.
Contactgegevens
Unit C, Sands Industrial Estate, Lane End Road, HP12 4HH, High Wycombe, Verenigd Koninkrijk
- 07490900100
- sales@vsdent.com
- vsdent.com
4,8
Uitstekend
175 reviews
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Heeft 100% van zijn negatieve reviews beantwoord
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Woodpecker i sensor- 5 stars service
I recently purchased woodpecker isensor from vs dental. The process of purchasing to delivery was very smooth and delivery was quick. Post delivery, the sensor installation was very much straightforward and Danny from sales team helped massively to integrate woodpecker isensor to my existing carestream. Thank you so much Danny from sales team and Matthew from technical team for their quick responses and prompt help with the sensor installation and integration. Highly recommend VS dental to anyone who is looking into buying things from them.
25 april 2025
Review zonder uitnodiging
Antwoord van VSDent
Hi Chaitanya, Thank you for your wonderful feedback! We are delighted to hear that you had a positive experience with both our product and service — from presales through to aftersales support. We truly appreciate your kind words about Danny and Matthew. Your feedback means a great deal to us. Please do not hesitate to reach out if there is anything else we can assist you with. Warm regards.
Danny was very helpful and we received…
Danny was very helpful and we received the goods on time.
14 april 2025
Review zonder uitnodiging
Antwoord van VSDent
Hi BG, Thank you for taking the time to share your experience! We're delighted to hear that you had a good experience with our service, along with Danny’s support. We’re always here to help with anything you need. Warm regards.
Excellent service by vs dent
Excellent service by vs dent . Can not recommend enough .
Great communication
Very prompt
And we are a very happy dental practice
Thank you manali your the best
11 april 2025
Review zonder uitnodiging
Antwoord van VSDent
Hi Lisa, Thank you for your fantastic review! We’re delighted to hear about your positive experience and Manali's support. Your kind words mean so much to us, and we’re always here to help with anything you need. Warm regards.
very good
manali is very helpful and always tries to answer any query ASAP
8 april 2025
Review zonder uitnodiging
Antwoord van VSDent
Hi Michiko, Thank you so much for your kind words! We're delighted to hear you had a pleasant experience with our team. Your feedback means a lot to us, and we’re always here to help with anything you need. Warm regards.
I recently sent my airflow for repair…
I recently sent my airflow for repair and had the pleasure of dealing with Manali, who was incredibly helpful throughout the process. She handled everything efficiently, and there was no charge for the service even though the unit was out of warranty. I’m absolutely pleased with the customer service I received. Highly recommend!
17 maart 2025
Review zonder uitnodiging
Antwoord van VSDent
Hi Fiorela, Thank you for your positive feedback! We're delighted to hear that you had a great experience with our service and you're pleased with Manali’s support. We’re always here to help with anything you need. Warm regards.
Danny thank you so much for fast and…
Danny thank you so much for fast and excellent service very recommended
1 april 2025
Review zonder uitnodiging
Antwoord van VSDent
Hi there, Thank you for taking the time to share your experience! We're delighted to hear that you had a good experience with our service team- specially Danny’s swift-efficient support. We’re always here to help with anything you need. Warm regards.
Very happy
Extremely happy with the refine piezo ems compatable handpieces. Tired of spending a fortune on replacing them when the break.
These were a fraction of the price and working great. Slightly more vibration than the original ones but patients still saying absolutely no sensitivity. Bought extra tips too. Will definitely buy again.
The autoclavable cases are brilliant and have even managed to manipulate them to fit the airflow piece in too.
Thanks to Danny for helping me with my order.
24 maart 2025
Review zonder uitnodiging
Antwoord van VSDent
Hi there, Thank you for your positive feedback! We're delighted to hear that you had a great experience with our products and you're pleased with Danny’s support. We’re always here to help with anything you need. Warm regards.
Manali
Manali, is very friendly and helpful.
Always a pleasure to work with her.Always makes sure all my questions are answered.
28 maart 2025
Review zonder uitnodiging
Antwoord van VSDent
Hi Manuela, Thank you so much for your kind words! We're delighted to hear you had a pleasant experience with Manali. We’re always here to help with anything you need. Warm regards.
Manali is brilliant
Manali was so helpful when it came to helping me with an error in an order that was placed. She sorted it out very quickly and was very professional and super friendly.
Highly recommend! Thank you Manali :)
21 maart 2025
Review zonder uitnodiging
Antwoord van VSDent
Hi Jade, Thank you for taking the time to share your experience! We're delighted to hear that your issue got resolved and you had a good experience with our service team- specially Manali’s swift-efficient support. We’re always here to help with anything you need. Warm regards.
*all dentists be aware*
*all dentists be aware*
I tried 4 times to get a refund for fake/ misleadingly sold products. They only responded upon my Trustpilot review. They then sent me a returns docket, only for me to be refunded £21 against the £661 order returned to them.
They are a bunch of scammers - they knowingly sell fake/ used goods.
I am now going to sue the company (I’ve already tracked down the owners) and I am going to advise other dental buyers not to engage with these charlatans
27 maart 2025
Review zonder uitnodiging
Antwoord van VSDent
Hi Sophia,
Thank you for sharing your concerns. We understand any frustration this may have caused.
As communicated to you on the 24th, your refund was approved, and the process was initiated accordingly. Refunds are generated in batches and typically take 3-5 business days to reflect in your account, depending on your bank’s processing time. This is why you have received a partial amount today, and we want to assure you that the remaining amount will be reflected as per the given timeline. You will receive a full refund for all the products you have returned to us.
We strive to provide a transparent and fair resolution for all our customers, and we sincerely appreciate your patience during this process. If you experience any further delays or require additional assistance, please do not hesitate to reach out—we would be more than happy to assist you. Warm regards.
Manali was so helpful
Manali was so helpful, polite and efficient in taking my order this morning. Manali even called me back to personally let me know that my order had been placed and would be despatched today and advised they had also applied a further 5% discount to the order.
What a pleasure it was to talk to you today and thank you again for professional manner. Manali is a great credit to VSDent
18 maart 2025
Review zonder uitnodiging
Antwoord van VSDent
Hi there, Thank you for your positive feedback! We're delighted to hear that you had a great experience with our service and you're pleased with Manali’s support. We’re always here to help with anything you need. Warm regards.
Antwoord van VSDent
Hi there, Thank you for your positive feedback! We're delighted you're pleased with our service. We highly appreciate your business! Warm regards.
Antwoord van VSDent
Hi Adam, We're glad to hear you're satisfied with our product and service. We're here for you every step of the way. Warm regards.
Woodpecker trial
My practice has just completed the 2 week free trial of the Woodpecker airflow & Manalil has been fantastic with her communication throughout. She answered any questions I had & we are very happy with the product & will be purchasing. Thank you.
10 maart 2025
Review zonder uitnodiging
Antwoord van VSDent
Hi Clare, Thank you for your positive feedback! We're delighted to hear that you had a great experience with the Woodpecker Airflow trial and you're pleased with Manali’s support. We’re always here to help with anything you need. Warm regards.
Exceptional customer service
Exceptional customer service! Friendly, polite and efficient!
6 maart 2025
Review zonder uitnodiging
Antwoord van VSDent
Hi there, Thank you for your positive feedback! We're delighted you're pleased with our customer service. Your kind words mean so much to us, and we’re always here to help with anything you need. Warm regards.
Manali is always helpfuland so…
Manali is always helpfuland so efficient.
4 maart 2025
Review zonder uitnodiging
Antwoord van VSDent
Hi Karen, Thank you for your kind words! We're delighted you're pleased with our service team- specially Manali. We highly appreciate your business! Warm regards.
Manali is always helpful
Manali is always helpful, prompt and efficient. We shop a lot with VS and would highly recommend the items below which we order regularly. They have been robust and have had a good longevity
1. Handpieces
2. Endo motor...single file
3. Light curers
4. Piezo S6 scaling units
Thanks VS
4 maart 2025
Review zonder uitnodiging
Antwoord van VSDent
Hi Mr. Kumar, Thank you for your positive feedback! We're delighted you're pleased with our products and Manali’s swift-efficient support. Your kind words mean so much to us, and we’re always here to help with anything you need. Warm regards.
Manali is really helpful and gets back…
Manali is really helpful and gets back to you promptly
4 maart 2025
Review zonder uitnodiging
Antwoord van VSDent
Hi Lauren, Thank you! We're delighted you're pleased with Manali’s support. We’re always here to help with anything you need. Warm regards.
Excellent products
Manali from customer service assisted me in tracking my order. All the products are of high quality.
24 februari 2025
Antwoord van VSDent
Hi Pooja, Thank you for your kind words! We're delighted you're pleased with our products and the service from Manali. We highly appreciate your business! Warm regards.
Excelllent customer service by Danny…
Excelllent customer service by Danny !!! Our order got misplaced and we were trying to find out and Danny helped so much by staying longer then his working hours and assured us that our stock parcel will get delivered again in next two days ! Thank you Danny !
26 februari 2025
Review zonder uitnodiging
Antwoord van VSDent
Hi Falguni, Thank you for your positive feedback! We're delighted you're pleased with Danny’s outstanding support. Your kind words mean so much to us, and we’re always here to help with anything you need. Warm regards.
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