Staff have been a pleasure to deal with. Especially Samantha. I have bought a fair few products in the past 12 months. All of them have been fantastic for recovery after sport or weight traini... Toon meer
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Lees wat reviewers zeggen
I highly recommend the Wagnum Elite Air Boots, Arm Sleeves and the ThermaRelief Pro Waist. Great products and the customer service couldn’t be better. High quality products.
Bedrijf heeft geantwoord
Thanks Wagnum team! Had a little incident with our puppy chewing through one of the wires on my brothers wagmun elite air. I was in a panic thinking I’d have to replace the whole set but the Wagnum te... Toon meer
Bedrijf heeft geantwoord
I ordered an ice bath on Dec 15. When I requested tracking information, WAGNUM advised the item would be shipped on Dec 31. Now about 7 days later they have advised they over sold the items, and... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At WAGNUM Recovery, we believe recovery is an essential part of living, moving and performing at your best. We're an Australian-owned recovery and wellness brand dedicated to making professional-grade recovery technology accessible to everyone. Whether you're an athlete, fitness enthusiast or simply looking to improve your everyday wellbeing, we're here to help you recover smarter. Our range includes advanced compression recovery boots, massage guns, infrared sauna blankets, ice baths, water chillers and other innovative recovery solutions designed to support muscle recovery, relaxation and overall wellbeing. Quality Recovery, Made Accessible We focus on combining innovative technology, quality materials and practical design with competitive pricing. Our goal is to make premium recovery solutions accessible without compromising on performance, convenience or reliability. From post-workout recovery to everyday relaxation, our products are designed to fit seamlessly into your lifestyle, whether you're recovering at home, at the gym or on the go. Proudly Australian-Owned Serving customers across Australia and New Zealand, we're committed to providing quality products, dependable customer support and a positive shopping experience. We value honest customer feedback and continuously work to improve our products and services. We believe lasting trust is built through transparency, reliability and genuine care for our customers. WAGNUM Recovery. Recharge. Recover. Go Again.
Contactgegevens
Sydney, Australië
- support@wagnum.com
- wagnum.com.au
4,6
Uitstekend
156 reviews
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Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
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Mini Massage gun & Thermarelief pro waist
Mini Massage gun works amazing.
And my wife is loving the heat up back wrap.
Delivery was so quick also.
Very happy.
20 mei 2025
Review zonder uitnodiging
Antwoord van Wagnum Recovery
Hello Josh, thank you so much for your kind words and for taking the time to share your experience! We're really glad to know you're happy with both our service and products. Your feedback means a lot to all of us here at WAGNUM.
I would highly recommend this product
I would highly recommend this product. Fast delivery, easy to use.
19 mei 2025
Review zonder uitnodiging
Antwoord van Wagnum Recovery
Hello Sarah, thank you so much for your kind words and for taking the time to share your experience! We're really glad to know you're happy with both our service and products. Your feedback means a lot to all of us here at WAGNUM.
Bought your compression boots and I'm…
Bought your compression boots and I'm addicted. Before running and after running. Absolutely amazing!!!
Super fast postage aswell.
All round a fantastic experience.
19 mei 2025
Review zonder uitnodiging
Antwoord van Wagnum Recovery
Hello Sarah, thank you so much for your kind words and for taking the time to share your experience! We're really glad to know you're happy with both our service and products. Your feedback means a lot to all of us here at WAGNUM.
Faulty
Received my Elite boots today and couldn’t wait to try them. They worked perfect for me out of the box. My partner went to use them next and they wouldn’t work. There wasn’t a user guide to troubleshoot and couldn’t find any information online.
14 mei 2025
Review zonder uitnodiging
Antwoord van Wagnum Recovery
Thank you for your feedback and for choosing the WAGNUM Elite Air Boots!
We're glad to hear they worked perfectly for you right out of the box. As for the issue your partner experienced, we completely understand how frustrating that must have been.
We’ve since been in contact with you and are happy to hear that everything is now working as it should. It turns out the issue was simply due to the air hose not being fully connected, which can sometimes happen with a first-time setup. We’ll take this as a reminder to make our quick-start instructions even clearer moving forward.
If you ever need support, don’t hesitate to reach out, we are here to help. Enjoy the recovery!
Tracking number was super quick and…
Tracking number was super quick and packaging was great the boots are the best thing I’ve purchased by far easy to set up and can use them anywhere such a great product for an affordable price.
22 april 2025
Review zonder uitnodiging
Antwoord van Wagnum Recovery
Hello Khloe, thank you so much for your kind words and for taking the time to share your experience! We're really glad to know you're happy with both our service and products. Your feedback means a lot to all of us here at WAGNUM / Body Massager.
Dear Wagnum Body Massager
Wagnum Body Massager
Exceptional service and would highly recommend anyone buying recovery equipment to use website. Can’t recommend them enough!
21 april 2025
Review zonder uitnodiging
Antwoord van Wagnum Recovery
Hello Barry, thank you so much for your kind words and for taking the time to share your experience! We're really glad to know you're happy with both our service and products. Your feedback means a lot to all of us here at WAGNUM / Body Massager.
I purchased the product as I have…
I purchased the product as I have teenage children that play multiple representative sports and they are active most days. They sit on the lounge for 30 minutes and recover and they always feel great after using the body massage legs. I love the fact it is an Australian company, I highly recommend this product
12 april 2025
Review zonder uitnodiging
Antwoord van Wagnum Recovery
Hello Mitchell, thank you so much for your kind words and for taking the time to share your experience! We're really glad to know you're happy with both our service and products. Your feedback means a lot to all of us here at WAGNUM / Body Massager.
the compression boots
the compression boots are an awesome product, Easy to purchase and arrived pretty quick.
definitely recommend this product and company.
1 april 2025
Review zonder uitnodiging
Antwoord van Wagnum Recovery
Hello Erin, thank you so much for your kind words and for taking the time to share your experience! We're really glad to know you're happy with both our service and products. Your feedback means a lot to all of us here at WAGNUM / Body Massager.
Wagnum boots
The product was easy to order and quick with delivery.
28 maart 2025
Review zonder uitnodiging
Antwoord van Wagnum Recovery
Hello Scott, thank you so much for your kind words and for taking the time to share your experience! We're really glad to know you're happy with both our service and products. Your feedback means a lot to all of us here at WAGNUM / Body Massager.
best product and great customer service
Great customer service. I emailed them and they replied so quickly. Product itself is amazing !!! Highly recommend
3 april 2025
Review zonder uitnodiging
Antwoord van Wagnum Recovery
Hello Niki, thank you so much for your kind words and for taking the time to share your experience! We're really glad to know you're happy with both our service and products. Your feedback means a lot to all of us here at WAGNUM / Body Massager.
Brought the Elite compression boots and…
Brought the Elite compression boots and they're pretty awesome.. alot more cost effective than the high end brands but does the job, play alot of touch footy and coach rugby union with some of the boys using them after their first preseason game on the weekend and they loved it to help with recovery. Highly recommended.
31 maart 2025
Review zonder uitnodiging
Antwoord van Wagnum Recovery
Hello Joe, thank you so much for your kind words and for taking the time to share your experience! We're really glad to know you're happy with both our service and products. Your feedback means a lot to all of us here at WAGNUM / Body Massager.
Fast and reliable
Straight forward, my order arrived quickly. Would definitely shop here again.
7 maart 2025
Review zonder uitnodiging
Antwoord van Wagnum Recovery
Hello Kirsty, thank you so much for your kind words and for taking the time to share your experience! We're really glad to know you're happy with both our service and products. Your feedback means a lot to all of us here at WAGNUM / Body Massager.
Great product from a great reputable…
Great product from a great reputable company. We purchased the compression boots. My daughter is a track athlete and uses these 1-2 times a day. For the price they work great. As good as the name brands which are 4x the price.
We have purchased from this company in the past and our product broke within the warranty period and they replaced the product no problem which is why I was happy to purchase their products again. Highly recommend.
10 maart 2025
Review zonder uitnodiging
Antwoord van Wagnum Recovery
Hello Megan, thank you so much for your kind words and for taking the time to share your experience! We're really glad to know you're happy with both our service and products. Your feedback means a lot to all of us here at WAGNUM / Body Massager.
Great product
Great product, has been highly beneficial in helping me get my circulation issues under control.
Really simple to set up and use.
18 maart 2025
Review zonder uitnodiging
Antwoord van Wagnum Recovery
Hello Daniel, thank you so much for your kind words and for taking the time to share your experience! We're really glad to know you're happy with both our service and products. Your feedback means a lot to all of us here at WAGNUM / Body Massager.
Great service all round
Great service all round, after sales service was excellent
Appreciate it all guys
Thanks
Simon Mak
3 maart 2025
Review zonder uitnodiging
Antwoord van Wagnum Recovery
Many thanks Simon, for taking the time to review us. We are really happy that you are pleased with our service and products. Best wishes, Wagnum / Body Massager Team.
Ordered on the 8.2.25 and still yet to…
Ordered on the 8.2.25 and still yet to receive my parcel and being ignored by the contact email.
26 februari 2025
Review zonder uitnodiging
Antwoord van Wagnum Recovery
Hi Kevin, thanks for your message.
Just to clarify, your order placed on 08/02/25 was a pre-order, which means it wasn't due for immediate dispatch.
According to our records, your parcel has since been shipped and successfully delivered. We're sorry for the delay in responding and any confusion caused — thank you for your patience and support!
Fantastic product
Fantastic product, great quality and the price was amazing. I highly recommend
5 februari 2025
Review zonder uitnodiging
Antwoord van Wagnum Recovery
Many thanks Andrew, for taking the time to review us. We are really happy that you are pleased with our service and products. Best wishes, Wagnum / Body Massager Team.
I’m on my legs all day at work and gym…
I’m on my legs all day at work and gym so when I’ve finally relaxed I use this bad boy and it takes away all the heaviness from my legs
3 januari 2025
Review zonder uitnodiging
Antwoord van Wagnum Recovery
Many thanks Lucas, for taking the time to review us. We are really happy that you are pleased with our service and products. Best wishes, Wagnum / Body Massager Team.
As a lepoedema sufferer who purchased a…
As a lepoedema sufferer who purchased a device from this company, I would advise any fellow sufferers to stay away from this company - you will get no customer service and most of their products are cheap Chinese duds.
16 januari 2025
Review zonder uitnodiging
Antwoord van Wagnum Recovery
Hi Grechka, we couldn’t find any record of your purchase in our system. We take pride in offering high-quality products and standing behind what we sell. If you have a genuine concern, please provide proof and reach out directly so we can address it.
Highly recommended!!!
The WAGNUM Leg Pro is easily one of the best and most beneficial investments I've made. I can not get enough of it, and after suffering a ruptured achilles tendon, it has helped me through my recovery protocol. No more swelling and bruising plus refreshed legs the next day ready to go. As an active person, it is definitely a must-have. It is very easy to set up and comes with a carry bag that helps travelling with the Wagnum Leg Pro a convenience.
Highly recommended!
Thanks, The Body Massager!
20 december 2024
Review zonder uitnodiging
Antwoord van Wagnum Recovery
Many thanks Jose, for taking the time to review us. We are really happy that you are pleased with our service and products. Best wishes, Body Massager Team.
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