Good service. This is my second order from them. The items were as described, arrived when promised and well packaged. I will be using them in the future.
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Lees wat reviewers zeggen
Purchased a pack of 30 wooden mouldings for decorative wall panels. The items were well packed and arrived quickly. I inspecting them the plained finished was excellent therefore needed little sandin... Toon meer
Bedrijf heeft geantwoord
Very poor unreliable company. Was promised delivery of wall panels within 5 working days. After 2 weeks, only half the order arrived at a time much later than the sms suggested (about 7pm). I was tol... Toon meer
Bedrijf heeft geantwoord
Have worked with Wall Panels World to add panelling to our dining room (Florence kit), hallway, stairs & landing (Florence kit) and also our nursery (shaker kit). Our panelling always gets so m... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Free delivery across our entire range of MDF and PVC wall panelling options. Choose us today and receive your order within a week.
Contactgegevens
Unit 24 Gravelly Industrial Park, Thompson Drive, B24 8HZ, Birmingham, Verenigd Koninkrijk
- 0121 661 1500
- sales@wallpanelsworld.co.uk
- wallpanelsworld.co.uk
3,7
Gemiddeld
53 reviews
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Heeft 80% van zijn negatieve reviews beantwoord
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Used WPW to calculate the wood required…
Used WPW to calculate the wood required for my wall. Calculator worked well and gave me a list of what I needed so I placed the order. However despite saying I needed 15 lengths I really could have done with 1 extra length as a couple of the rails needed to be made with a join, despite following the cutting and installation guide they generate. Also it planned for 4 tubes of adhesive but I really needed 5 so had to go to B&Q for an extra tube.
The overall service was good though and the MDF was well cut and primed as I ordered. Delivery was as they advertised.
You can do it cheaper by cutting your own MDF but if you don't have a good track saw or similar then there is no way to easily get the precision they provide. Overall I would recommend and would use again but would over order slightly next time.
11 maart 2026
Review zonder uitnodiging
Antwoord van Wall Panels World
Thank you for your detailed feedback! We're glad to hear you were happy with the overall service and quality. We appreciate your comments on the calculator as well and will pass this on to the team to review. Thanks again for your recommendation. 😊
Antwoord van Wall Panels World
Thanks, Ben!
I wanted something that would stand up…
I wanted something that would stand up to the rigours of Files. So I used this panel as a shelf. It is great, it will never sag and is very strong. It looks good. Only moan was that I had to clean it up as it was not covered in plastic??
But otherwise a first rate experience!!
18 februari 2026
Review zonder uitnodiging
Antwoord van Wall Panels World
Thank you for your review! We're glad to hear the panel worked perfectly for your project and that you're happy with the result. We appreciate the feedback as well and will pass it on to the team.
Great product and rapid service
Great product and rapid service. Really helped us setup our new place
16 februari 2026
Review zonder uitnodiging
Antwoord van Wall Panels World
Thank you so much for the review, Nick!
Id avoid this company at all costs.
Id avoid this company at all costs.
Firstly you won't get the quoted delivery time regardless if you pay extra for it. They give me a delivery day two weeks ahead of my order date when I paid for super fast delivery of 1-2 days.
Got a message from their delivery person the day before saying 7am delivery. On the day of delivery, no show. Then messaged again at 12pm saying, sorry, "family incident". Rang head office 12 times no reply.
Scheduled the day after and wrong items had been delivered. Got 18mm dado rail instead of 25, and 80mm panneling instead of 95.. not so easy to see when you've booked two days off work for a poor delivery.
Emailed head office two weeks ago and no reply.
Spend your money elsewhere because as you can see from these reviews, this company does not care about customer service
2 februari 2026
Review zonder uitnodiging
Antwoord van Wall Panels World
Thank you for taking the time to leave a review. We’re genuinely sorry to read about your experience - this is clearly not the level of service we aim to provide at Wall Panels World.
Firstly, regarding the delivery timeframe: if you paid for an expedited service, you should have received it within the stated window. A two-week lead time followed by a failed delivery and lack of communication is understandably frustrating, especially after you had booked time off work.
While unforeseen circumstances can occasionally affect a route, you should never be left chasing us or calling repeatedly without an answer. We also sincerely apologise for the incorrect items being delivered.
The lack of response to your email is particularly concerning and not acceptable. That is not how we operate, and it will be investigated internally.
We would genuinely like the opportunity to put this right. Please contact us directly at info@wallpanelsworld.co.uk with your order number so we can urgently review your case, arrange collection of the incorrect items, and ensure the correct products are supplied or a suitable resolution is agreed.
We understand your frustration and are sorry for the disruption this has caused.
as usual fraudsters taking peoples…
as usual fraudsters taking peoples money and no goods or any samples. crooksne, answers there phone all day
13 januari 2026
Review zonder uitnodiging
Antwoord van Wall Panels World
We’re sorry to hear you feel this way.
WPW is a genuine business and we always aim to ensure orders and samples are processed and delivered correctly. If something has gone wrong with your request, we’d really like the chance to look into it and help resolve the situation as quickly as possible.
Please contact our customer service team with your order details so we can investigate further.
Awful service
Awful service, AVOID! Samples haven't arrived after 4 weeks of waiting. I cannot get a response to find out where they are despite numerous emails.
16 januari 2026
Review zonder uitnodiging
Antwoord van Wall Panels World
We're really sorry you’ve had to wait this long - that’s not acceptable, and we completely understand your frustration.
We're looking into this immediately and will be in touch shortly. If the samples have been lost in transit, we’ll re-send them straight away and refund the cost too.
Again, apologies for the delay and the lack of response so far. Thank you for flagging it, and we’ll make sure this gets sorted.
Terrible company
Terrible company, i paid for samples that I never received, I sent the company two emails that they never replied to. If they can't be bothered to send samples or respond to emails, what chance would I have had of ever receiving panels if I had ordered them, of which there is ABSOLUTELY NO CHANCE.
2 december 2025
Review zonder uitnodiging
Antwoord van Wall Panels World
We’re sorry to hear about your experience and understand your frustration. This certainly isn’t the level of service we aim to provide. If your samples haven’t arrived and you’ve not received a response, something has clearly gone wrong and we’d like the opportunity to investigate and resolve this for you. Please contact us again with your order details so we can look into what happened and make this right.
Easy panelling!
Considering I had never panelled before or done any form of DIY or decorating, Wall Panels World’s tongue and groove panelling was so easy to put up. The quality of the product was great and the service was impeccable from start to finish. We used the tongue and groove pack in my daughter’s nursery and finished it off with one of their dado rails! I love how expensive it looks and the character it adds to the room. Super pleased with it!
20 mei 2025
Review zonder uitnodiging
Antwoord van Wall Panels World
Thanks so much for sharing this - we’re absolutely thrilled you had such a great first panelling experience!
It’s brilliant to hear the tongue & groove was easy to fit, especially as your first DIY project, and that you were happy with the quality and service from start to finish. The nursery sounds gorgeous - finishing it with a dado rail is such a lovely touch, and we love that it’s added character and that “high-end” look to the room.
Thanks again for choosing Wall Panels World, and if you ever fancy another project, we’d be delighted to help!
Antwoord van Wall Panels World
Thank you so much for the positive review!
Good selection of products at a good…
Good selection of products at a good price and fast and efficient delivery
20 oktober 2025
Review zonder uitnodiging
Antwoord van Wall Panels World
Thanks, Collin!
Excellent product, reasonably priced
My daughter found your site. There are so many amazing options, wanted some olive green cladding for a kitchen island. This was just what we needed. Looks great and very reasonably priced.
7 november 2025
Review zonder uitnodiging
Antwoord van Wall Panels World
We’re so glad your daughter came across our site and that you found the perfect olive green cladding for your kitchen island! It’s great to hear it looks just right and that the price worked well for you too.
We really appreciate you taking the time to leave a review.
If I could give less stars I would
If I could give less stars I would. I ordered samples (which I paid delivery for) on 30/09. They arrived last week (02/11). I even chased via email. Absolute shambles of a company don’t bother
30 september 2025
Review zonder uitnodiging
Antwoord van Wall Panels World
Thank you for taking the time to share your feedback. We completely understand how frustrating it is to be waiting that long for samples, especially after paying for delivery and having to chase for an update.
Our sample packs are sent via Royal Mail and while they normally arrive much sooner, delays can unfortunately occur and clearly this took far longer than it should have.
We appreciate you bringing this to our attention, as it helps us review where the process can be improved to avoid situations like this in the future. If there’s anything we can do to help now or if you’d like us to resend the samples, please feel free to get in touch with our team.
Had such a great experience with Wall…
Had such a great experience with Wall Panels World, ordering was really easy, delivery was quick and everything arrived perfectly. The panels have made such a difference to our home and I'll continue using Wall Panels World for all of my projects!
10 november 2025
Review zonder uitnodiging
Antwoord van Wall Panels World
Thank you for such a lovely review. It’s great to hear the ordering and delivery went smoothly and that everything arrived just as expected. We’re delighted the panels have made a real difference in your home. It means a lot that you’d choose us again for future projects - thank you for the support!
We absolutely LOVE our panelling from…
We absolutely LOVE our panelling from here, everything is so easy and the staff are amazing at helping you find the products you need!
8 november 2025
Review zonder uitnodiging
Antwoord van Wall Panels World
Thank you so much for the lovely feedback. We’re really glad to hear you love your panelling and that the process felt nice and straightforward. We really appreciate you taking the time to share your experience!
Great Selection of panels, Speedy Delivery
Great selection of panels to choose from at great prices. Speedy delivery.
1 november 2025
Review zonder uitnodiging
Antwoord van Wall Panels World
Thank you so much for the kind words, Stephen!
Such an amazing company
Such an amazing company, with the highest quality of products. I have used 3 different types of panelling on 3 projects that I have done in my home and they all look incredible. Highly recommend, the customer service is brilliant, they couldn’t be more helpful. ✨🤍
5 november 2025
Review zonder uitnodiging
Antwoord van Wall Panels World
Thank you for such a lovely review. It’s fantastic to hear you’ve used our panelling across multiple projects and that each one has turned out beautifully. We really appreciate your kind words about the quality and the customer service - the team will be delighted to hear it.
Thank you so much for the recommendation and for continuing to choose us for your home projects.
Excellent!
Have worked with Wall Panels World to add panelling to our dining room (Florence kit), hallway, stairs & landing (Florence kit) and also our nursery (shaker kit).
Our panelling always gets so many compliments and completely transformed the rooms.
The panelling was of excellent quality, well packaged and delivered with care. Love that can opt for pre primed panelling!
Customer service has always been very friendly and helpful. Special thanks to Leticia!
1 september 2025
Review zonder uitnodiging
Antwoord van Wall Panels World
Thank you so much for sharing your experience! It’s amazing to hear how much the panelling has transformed each room.
We’re really glad the quality, packaging and delivery all lived up to expectations and it’s great to know the pre-primed option has been helpful too.
Your kind words about the team are truly appreciated. Thank you again for taking the time to leave such a lovely review.
Everything was great!!
Lovely customer service, lovely products, and great delivery! I’ve never had an issue with the products or the quality & I have done multiple projects in different rooms.
Great company.
5 februari 2025
Review zonder uitnodiging
Antwoord van Wall Panels World
Thank you for such a kind review. It’s wonderful to hear you’ve had consistently good experiences with both the products and the service, especially across several different projects.
We really appreciate your continued trust and support - it means a lot to the whole team.
Best place for panelling goods
Wall Panels World is the best company for any type of paneling job. Products are high quality, which makes working with them easy and they look amazing on. Team of this company is amazing, such a helpful and kind bunch of people. From helping choose right product for the job, to helping get you right amount and advising if you are not sure if project is right for the space. Delivery team is amazing too, help me put delivered goods in convenient space, which was massively appreciated. This is the company that you recommend to everyone who wants to add something great to their home!
6 november 2025
Review zonder uitnodiging
Antwoord van Wall Panels World
Thank you so much for taking the time to share such a detailed and thoughtful review. It’s fantastic to hear how well the panels have worked for your projects and that the quality has made the installation process easier. The team will be thrilled to know their support made a real difference.
We’re also really pleased to hear the delivery team were able to help place everything where you needed it. Your recommendation means a great deal to all of us. Thank you for trusting Wall Panels World with your projects!
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