WallyPark Airport Parking Reviews 

I recently parked at Wally Park premier parking garage in Seattle for one week while I took my family to Disneyland. Their service to get to and from the airport was very helpful. However, when we returned from our trip, we found that our catalytic converter was stolen (cut from the exhaust pipe with an angle grinder) while the car was parked in their garage. I know at least one other family at the garage the same night also had their catalytic converter stolen while parked in the garage since overheard them complaining to management.
When I talked to the Wally Park employee, she was very helpful and asked me to fill out a form for a damages claim, assuring me that someone would call me on Monday and talk with me about my claim. I also filed a police report. I never got a call back from anyone from Wally Park. When I called to speak to a representative, a very polite woman answered and told me that she could not help me, but assured me that the manager would reach out to me soon. He never did.
Today I got a letter in the mail from the company saying that the damage is my own fault because I "parked and utilized the facility at [my] own risk" and that the company "is in no way responsible" for "the commission of a criminal act" on their property. I was still charged half price for my parking. And the catalytic converter cost over $750 to replace.
It is clear that Wally Park is not a secure or safe parking garage to park in. If having my catalytic converter stolen was my fault because I assumed the risk of parking at Wally Park premier parking garage, I will be sure to avoid making that mistake again. I will no longer be using Wally Park for any of my parking needs.

We had used them for years and they were great/prompt/trustworthy. Now, it's a horribly long wait to be picked up. We were told by the driver that he was the only guy working that night, one driver wouldn’t stay and went home, and the other driver they let go home. An odd coincidence after reading other reviews, most everyone had the same problem. I will never use them again unless they get their act together.

Shirley D was awesome at the gate. Friendly and professional. Thanks

Mark (Denver) was awesome. Pleasantly greeted everyone and was super efficient.

As always Shirley at the gate recognized me and made sure the next shuttle was aware that was parking. Very quickly the driver picked me up. Very cordial and politely he delivered me to my terminal
Thank you one and all at Wally Park Orlando

This location sucks. We had to walk, with our luggage to find a shuttle to the airport. After getting on the shuttle the drivers made laps around the lot hoping to find more passengers without any concern of flight times. The booth agent was a total jerk who was not helpful at all.

I requested a handicap pick up on September 6. Art took my call but never send a van. Then hung up on me numerous times . I waited over an hour. Wally Park isn’t good for people with disabilities

Amazing! Love the company and everything about it.

My experience with WallyPark Orlando was excellent! I booked Aug.5 to the 10th. The staff was polite and friendly. The shuttle followed me to my parking space on arrival. The shuttle was at airport arrival when I returned, no wait time. My problem was with Google GPS. I was led to exit and sat there trying to get in. Lol
I smartened up and drove a few feet and found the entrance. I will definitely use their parking again.
Thanks for great service!

Excellent service after a horrible day at LAX with our flight cancelled through Spirit. WallyPark quickly picked us up and restored our faith in great service!

We have used Wally Park pre Covid and had a good experiences. Recently our experience was not so great. Arrived on Sunday about 9 pm. I had to text twice and call 3 times to get an acknowledgement that someone was picking up us up to get our car. No acknowledgement via text. 1 st 2 times no answer just leave a message as no one available. 3 rd time a live person answered. This took 20 minutes and during waiting we saw USA Parking and other competition circel 2 to 4 times. Once we were in our car to get out, the machine would not acknowledge my credit card (the one in the email they sent me) or my cell. It was dark and no one around. If I was a lone woman it would be creepy as not a soul was around. Finally after opening an attachment in the email (which did not explain what to do , just confirmed reservation and charges) we realized that we needed to scan the attachment. I know it is common to use contactless exchanges, but it would be good to explain in the email what to do. Our flight from Denver was late, it was pitch dark, not a soul around causing fear of safety and no we are tired and just want to drive home. The experience was more exhausting then the flight!!!

This place WAS good. Now it’s the worst off airport parking available. The shuttles are extremely slow and they are impossible to get on the phone for a pick up. The manages either don’t care, or are incompetent.

Parked here several times. This last time I dropped my vehicle off when I left for family vacation. When I returned, my tire was flat. The manager told me to drive it to a service station. He said he was not responsible, he would not even help to call for a tow. They were very rude. My son went to use the restroom and it was disgusting. We will never use this place again!

Our shuttle driver Evelyn NYC was great!! She was very professional and helpful!! My husband and I always enjoy parking with WallyPark!!

I found the best service given by employee, Hasheem. He went the extra mile and beyond at the LAX location on 7/31/2020. I had a problem and he helped me and even provided me with sincerity to make me return. He also gave me directions to the nearest Bank of America, which he did not have to do, as I am from out of town.

Shuttle parked right behind us when we parked, grabbed all out luggage, dropped us right where we needed to be. Texted for pick - dropped us right at our vehicle. Great service!

Two power windows were smashed out of my 2018 f350. It's been a week and nothing but the run-a-round! I did hear from the site manager that it's a self park and I'll probably get nothing! DO NOT USE WP!!!

This place has gone to the dogs. . I’ve been using for 5 or years in LA and San Diego. The SD location is now terrible. The vans are disgustingly dirty. Most of the divers are good but the one we had last night was just rude. Their pick up service is the worst. The text app starts out by telling you to call if van not there in 15. First clue service sucks. The phone number they sent doesn’t work, 2nd clue. Last 3 trips has taken 30 min plus to get a ride. Guess what works really well? Taking your $180 bucks when you reserve. I’m done. To many other options.
Kelly Lyon

Terrible experience!
Did the valet that was ok
But long line and no buses
You don’t feel special
It took so long we had to order an Uber so we didn’t miss our flight
They should reimburse me the $20