Recently purchased 2 rolls of Guadeloupe Jungle wallpaper. Well packaged and delivered promptly. The paper is more beautiful than I'd hoped for. The guidelines for hanging were a little confusing but... Toon meer
Bedrijf heeft geantwoord
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Products were excellently packaged and delivered promptly. Unfortunately we haven't yet had the time to start our painting project so I'm unable to be more helpful. But I can't imagine that a company... Toon meer
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Gorgeous fabric samples speedily received Having now ordered metres of fabric and had 2 pairs of curtains made up, my comment is that the batch of fabric my curtain maker received was a lot stronger... Toon meer
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Warner House provided me with an exceptional service and the quality of wallpaper was superb! Their after sales service is second to none. It has been many years since experiencing such good after sal... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Warner House
Geschreven door het bedrijf
Founded in 1870 and holder of the Royal Warrant since 1932, Warner has supplied high quality furnishing fabrics to prominent interior designers and important residences around the world.
Warner House continues to honour its rich, historical past, offering luxury fabrics and home furnishings, re-imagined for today's interiors.
Contactgegevens
Verenigd Koninkrijk
- 0330 055 2995
- customercare@warner-house.com
- warner-house.com
4,7
Uitstekend
303 reviews
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Antwoord van Warner House
Hello Anabella,
Thank you for taking the time to leave us a review.
Many thanks for choosing Warner House.
Antwoord van Warner House
Hello,
Thank you for taking the time to leave us a review.
We hope that you are satisfied with your wallpaper and sofa purchase.
We look forward to working with you on future interior projects.
Many thanks from the team at Warner House.
Great service and wonderful variety of…
Great service and wonderful variety of beautiful paint colours and wallpapers
30 september 2024
Antwoord van Warner House
Hello Shamim,
Thank you for taking the time to leave us a review.
We're delighted to hear that you are satisfied with our service and range of wallpapers.
If you require any further assistance, a member of our team would be happy to assist.
Many thanks from the team at Warner House.
Wallpaper lovely and decorator said it…
Wallpaper lovely and decorator said it was great to
work with, so it should be at the price!
27 september 2024
Antwoord van Warner House
Hello Victoria,
Thank you for taking the time to leave us a review.
We're delighted to hear that you are satisfied with our wallpaper. Our wallpapers are digitally printed to order so this is reflected in the pricing structure, but we always strive to provide a perfect product at a fair price.
We hope to work with you again on future interiors projects.
Many thanks from the team at Warner House.
bedroom curtains
You send samples to me on time and efficiently. I am now deciding whether to use your fabric as I will need at least 16 metres. Whilst beautiful fabric could I justify spending that sort of money plus of course all the extras
1 oktober 2024
Antwoord van Warner House
Hello John,
Thank you for taking the time to leave us a review.
We hope to work with you again on future interior projects.
Many thanks from the team at Warner House.
Antwoord van Warner House
Hello Farshad,
Thank you for taking the time to leave us a review.
We hope that you're satisfied by our service and hope to welcome you back for future interior projects.
Many thanks from the team at Warner House.
Chaos
Chaos! Placed a large paint order in their sale, it didn’t arrive. I chased and discovered the order had been ‘held up’ because they had run out of the eggshell. No one told me and unless I chased nothing would have happened. Can they mix more? No. Can they give me the colour formula? No. Can they compensate me? No. Went back to their website and eggshell paints in my chosen colour appeared to be available but when I checked again, no they are not! They were presumably taking customer’s money and not fulfilling orders which is a strange way to run a business. Customer services were polite but not particularly helpful and there was no resolution. Such a shame because Warner House have some great wallpapers and fabrics.
30 september 2024
Antwoord van Warner House
Hi Susan,
Thank you for your review. I am sorry to hear that we have disappointed you on this occasion.
I have looked into this for you and it looks like a system glitch meant that the Eggshell paint was no longer available and in turn our website had not updated to reflect this. Once we were made aware of this error, our technical team ensured this was corrected.
We do pride ourselves on excellent customer service and I can see that the Eggshell paint was fully refunded and the rest of your order was fulfilled. We do hope you that you love the paint you have received.
If you have any further questions or if there is anything else we can help you with, please send an email to customercare@warner-house.com.
Best Wishes,
Millie
Ordering Samples
The fabric samples I ordered arrived quickly and with no fuss! This made choosing the perfect one so easy.
10 oktober 2024
Antwoord van Warner House
Hello,
Thank you for taking the time to leave us a review.
We're delighted to hear that you are happy with our sampling and service.
Many thanks from the team at Warner House.
Antwoord van Warner House
Hello Emily,
Thank you for taking the time to leave us a review.
We're delighted to hear that you are happy with our service and sampling.
We hope to welcome you back in future interior projects.
Many thanks from the team at Warner House.
Antwoord van Warner House
Hello Paula,
Thank you for taking the time to leave us a review.
We're delighted to hear that you are pleased with our paint and service.
Many thanks from the team at Warner House.
Quick delivery and gorgeous sample…
Quick delivery and gorgeous sample wallpaper which I plan to order
9 september 2024
Antwoord van Warner House
Hello Jackie,
Thank you for taking the time to leave us a review.
We hope that you are satisfied with our delivery and sampling service.
We hope that you were able to make your order of wallpaper.
if you do require any further assistance, our team will be happy to assist.
Many thanks from the team at Warner House.
Excellent service and quality products
Requested paint 6 samples for myself and my friend. Supplied absolutely free of charge and arrived the next day. Unfortunately,they were unsatisfactory for what we wanted but gorgeous colours. No pressure to buy. Excellent service. Fantastic website. Will definitely use again
9 september 2024
Antwoord van Warner House
Hello Jayne,
Thank you for taking the time to leave us a review.
It's a shame the colours we not quite right for what you needed them for but hope to welcome you back for future interior projects.
Many thanks from the team at Warner House.
Shabby Service
After 3 days we phoned Warner House to check on the progress of our order for fabric and spoke to a lady who was immediately defensive/argumentative saying that it had only be placed a few days ago and delivery takes 4 days - although their site states within 2-4 days. We explained that we would normally have expected a notification of dispatch if the fabric was to be delivered on the 4th day. She then reluctantly offered to check the order and get back to us which she did but only to say the order hadn't been placed and the fabric was out of stock and discontinued. When asked when they were intending to let us know she replied the system shouldn't have let the order be placed!
19 september 2024
Review zonder uitnodiging
Antwoord van Warner House
Thank you for your time on Thursday, I was really grateful that you were able to talk through your experience with me.
As I mentioned, we hold ourselves to high standards here at Warner House and it’s really disappointing to hear that the service you received from us was below these standards.
I really enjoyed hearing more about the projects you are working on, and I hope that you will give Warner House another chance to help you to bring these schemes to life and to deliver the high-quality service that our customers should expect.
Best wishes, Hayley
Antwoord van Warner House
Hello Melanie,
Thank you for taking the time to leave us a review.
We are delighted to hear that you are satisfied with your paint delivery and quality.
We look forward to welcoming you back for future interior projects.
Many thanks from the team at Warner House.
I ordered a couple of wallpaper…
I ordered a couple of wallpaper samples. They came and look good, but I am still not sure which one to use in my downstairs bathroom
27 augustus 2024
Antwoord van Warner House
Hello Patricia,
Thank you for taking the time to leave us a review.
We hope that you were able to make a decision on your wallpaper for your bathroom.
We look forward to welcoming you back for future interior projects.
Many thanks from the team at Warner House.
Very good fast delivery good quality…
Very good fast delivery good quality paper would give 5 stars
19 augustus 2024
Antwoord van Warner House
Hello Linda,
Thank you for taking the time to leave us a review.
We are delighted to hear that you are satisfied with our delivery and sampling process.
We look forward to welcoming you back for future interior design projects.
Many thanks from the team at Warner House.
Antwoord van Warner House
Hello,
Thank you for taking the time to leave us a review.
We are delighted to hear that you are happy with our service and sampling.
We look forward to welcoming you back for future interior projects.
Many thanks from the team at Warner House.
Excellent Experience
After an initial email exchange with the team (very helpful BTW), I ordered the most stunning fabric.
Delivery was super quick. Overall very impressed.
7 augustus 2024
Antwoord van Warner House
Hello Alexia,
Thank you for taking the time to leave us a review.
We are so happy to hear that you were pleased with our service and fabric.
We hope that we can work together in the future on further interior projects.
Many thanks from the team at Warner House.
Friendly and fast delivery of samples!
12 augustus 2024
Antwoord van Warner House
Hello Alex,
Thank you for taking the time to leave us a review.
We're delighted to hear that you're happy with our service and sampling.
We look forward to welcoming you back for future interior projects.
Many thanks from the team at Warner House.
Really helpful staff
Really helpful staff. Quick and easy purchase and happy to help. With any queries
30 juli 2024
Antwoord van Warner House
Hello Lesley,
Thank you for taking the time to leave us a review.
We're delighted to hear that you are happy with your purchase.
We look forward to welcoming you back for future interior projects.
Many thanks from the team at Warner House.
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