Washloo Reviews 

This is our second Washloo! Second because we moved house and decided to leave it as a fixture.It is not luxury for us as my disabled husband maintains a measure of dignity when bathing. He was aircrew in the RAF and so we look on the Washloo as responsible for the undercarriage and I am the one who showers the fuselage! It’s a necessity for us and serves us very well.We wouldn’t be without it.

Have had an Ultra DR for 3 years, recently it started to do its own thing and was not responing to the buttons or remote contol. Contacted Washloo customer service and had a prompt response from Karen who suggested it may be an electrical fault and requested we send it to them. Removed the seat and sent it back for repair on the Monday and got it back on Wednesday. Excellent service and cost very reasonable which include DHL next day pick up and return. They couldn't have done it any quicker,now back installed and working.

We wanted a Japanese washlet to put into our downstairs toilet but were unsure about buying without seeing. The guys at washloo have been thoroughly helpful from start to finish. We were able to visit and see exactly what we were buying before we ordered and when the plumber came to fit it they were super helpful on the phone.

We have now ordered three products from Washloo (over the past six years, since we first encountered bidet toilet seats on a trip to Japan) and we have always been satisfied with the goods and the service offered by the Washloo team

We are so happy with our Japanese toilet seat. It fitted perfectly and works really well.

The Service I received was fantastic thankyou for all your help

Excellent easy to install, and works brilliantly

Fantastic product - does exactly what it says on the box and provides the plus to personal hygiene. Easy to install, easy to use with great service and prompt delivery from Washloo.

Fast delivery, well packaged, smart toilet seat 'Classic' works as expected and instruction manual was accurate to allow pre-checks on toilet before purchase.
Only issue I had personally, was my hose attachment to the T-piece needed a few wraps of PTFE to stop weeping/drip.

I .My husband has PD & I have arthritis. Our washloo is not just a luxury toilet. It’s to us an essential . They are very easy to use and the staff in washloo are incredible Their aftercare is amazing. I would highly recommend this product.

Good customer service. Staff helpful and know their stuff, well done for proper staff training, it makes a huge difference.

It was easier to get the seat delivered abs fit ourselves rather than disconnect water and electric. Easy to follow instructikns were supplied.

The right loo arrived on time and has worked as expected. Company was easy to deal with e.g. phone answered rapidly. The advertised free credit did not work as advertised,

Think I have written before but just would like to say great service ,great company and a really great toilet

This is my second Washloo. I bought a model with a remote control a few years ago for my downstairs cloakroom. For my main bathroom, I spent four times as much money on a bidet/toilet with infra-red flush etc. A few weeks ago, after only about 3 years, it completely failed and I was quoted almost as much to replace the PCB as it would have cost to replace the whole thing. I decided to get rid of it and replace it with a modern, rimless wall hung pan and a Washloo as I had never experienced any problems with the first one. I went for the one with the integrated control panel as it means I don’t have to change batteries. I am delighted and wish I had done this in the first place. The Washloo means I use far less toilet paper and it keeps me much cleaner, which is why I bought the first one. I am 73 and one of the most common things that cause old fogey’s like me to end up in hospital is UTI’s. Hopefully, I will avoid putting even more pressure on the NHS. Oh, and it is so nice having a warm toilet seat!

I received excellent service from Karen at Washloo, she couldn’t have been more helpful.
It’s the best customer service that I’ve ever received.
Gold Stars for Karen

REALLY happy with my Washloos. Fitting them in my next build too.

Really nice family firm to conduct business with. Great products at reasonable prices, and excellent after service care.

Excellent product, really pleased