Watch Shop Online Reviews 

166
TrustScore 2 uit 5

1,8

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

I ordered a Tissot PRS 516 from watchshoponline. Due to some quality issues, I had the watch examined by Tissot, who confirmed in writing that it was a countefeit. Watchshoponline have ignored a... Toon meer

Beoordeeld met 1 van de 5 sterren

I had to fight for nine months to get a refund for a Tissot watch my husband purchased from this company. The watch broke while it was still under warranty, so we sent it to Tissot for repair... Toon meer

Beoordeeld met 1 van de 5 sterren

Purchased watch 25th Nov 2017 still not received mid December so tried to call number does not work, emailed and was told due to weather conditions would not be here before xmas requested a refund and... Toon meer

Beoordeeld met 5 van de 5 sterren

Ordered a Boss watch for my boyfriend for Christmas and OMG it is gorgeous. Comes packaged beautifully and delivery was so fast - was not expecting it next day on a Saturday too (thank you!!) Don... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Winkelen en mode

Informatie afkomstig van verschillende externe bronnen

Men's and women's designer watches at up to 70% off RRP - FREE UK DELIVERY!


Contactgegevens

1,8

Slecht

TrustScore 2 uit 5

166 reviews

5 sterren
4 sterren
3 sterren
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Heeft 33% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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1,8

Alle reviews

(166)

10 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

This company is 100% real

This company is 100% real. I purchased a Tissot seastar with a considerable discount. It is the real thing. The company responded to my emails promptly, when I asked some questions. My watch was quickly despatched. I will definitely use this company again and I fully endorse it.

19 april 2022
Review zonder uitnodiging
Logo Watch Shop Online

Antwoord van Watch Shop Online

Thanks for taking the time to write us a positive review!

We are pleased to hear you are happy with your watch!

Beoordeeld met 5 van de 5 sterren

Great company

Really quick to reply to any questions, friendly, ordered on a Friday evening and came by Tuesday lunchtime. Packaged well, the watch is beautiful, authenticity papers and warranty booklet with it, cheap prices and over all a really good experience, will definitely order again!

8 maart 2022
Review zonder uitnodiging
Logo Watch Shop Online

Antwoord van Watch Shop Online

Thank you for taking the time to write us a review - much appreciated!

Beoordeeld met 5 van de 5 sterren

Buy with confidence.

I was apprehensive at first as wasn't at all sure what to expect but needn't have worried as the Tissot watch came well packaged fully authentic. Corresponded with watchdog online and they answered immediately.
Very happy and would not hesitate to use again.

30 november 2021
Review zonder uitnodiging
Logo Watch Shop Online

Antwoord van Watch Shop Online

Thank you for the positive review, much appreciated!

Beoordeeld met 5 van de 5 sterren

I ordered a Hugo boss watch and it…

I ordered a Hugo boss watch and it arrived with in a couple of days. The watch is beautiful and after reading something on Facebook about the watches being fake. I compared it to my other Hugo boss watch that I bought from a jewelers and I can honestly say its bang on and genuine. I will definitely be buying from the watch shop again soon and would highly recommend them. Because the prices are very competitive

29 september 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fairplay,,,OUTSTANDING SERVICE !!

Fairplay,,,, Purchased a watch from ARMANI direct a few months ago and through fault of my own broke it, ordered the same watch yesterday at 1.00 and has arrived next day before 12.00.
it was packed better than the first one I had from ARMANI and was less than half the price I had originally paid. Can't fault this service EXCELLENT I wish I had found this company earlier.
THANK YOU.👍

11 augustus 2021
Review zonder uitnodiging
Logo Watch Shop Online

Antwoord van Watch Shop Online

Thank you for your positive review, it is much appreciated!

Beoordeeld met 5 van de 5 sterren

Ordered 3 Armani watches and all three…

Ordered 3 Armani watches and all three came in 3 days together. Watches look fab and look genuine. Packing boxes and certificate of authenticity. Definitely recommend as price was really competitive. Thanks watchshoponline.uk.com

8 augustus 2021
Review zonder uitnodiging
Logo Watch Shop Online

Antwoord van Watch Shop Online

Thanks for your positive review, much appreciated!

Beoordeeld met 4 van de 5 sterren

Almost perfect customer experience

4.5 stars not quite 5 only because after payment the watch just turned up at my door a few days later, a little more communication around the dispatch of the watch and it would of been a 5 star experience, everything else was excellent the price the product and it's presentation.

20 juli 2021
Review zonder uitnodiging
Logo Watch Shop Online

Antwoord van Watch Shop Online

Thank you for your review!

We are very sorry to hear that you didn’t receive a dispatch confirmation email containing the tracking details - you should have received one automatically so this will be looked at to ensure there are no problems with the automated emails.

We are pleased that you are happy with the watch received :)

Beoordeeld met 5 van de 5 sterren

Excellent and courteous service

Excellent and courteous service. First item shipped was lost in the mail but replaced as soon as I notified Watch Shop of the problem or a full refund offered. Second item arrived fine and was very well packaged as a fragile item. Really good first impression on service and price so would recommend to others without hesitation. I will be using them again.

8 juli 2021
Review zonder uitnodiging
Logo Watch Shop Online

Antwoord van Watch Shop Online

Thank you for the positive review, much appreciated!

Beoordeeld met 5 van de 5 sterren

Did not have the watch I wanted in…

Did not have the watch I wanted in stock, email me straight away to let me know and then gave me 15% discount for the trouble, sent straight out and received it the very next day,a pleasure doing business with the company, will definitely be back.

15 juni 2021
Review zonder uitnodiging
Logo Watch Shop Online

Antwoord van Watch Shop Online

Thank you for your positive review, much appreciated!

Beoordeeld met 5 van de 5 sterren

Fast shipping

Fast shipping, easy to buy, best price in the market. Very happy customer.

18 februari 2021
Review zonder uitnodiging
Logo Watch Shop Online

Antwoord van Watch Shop Online

We are pleased to hear you are happy with your purchase!

Beoordeeld met 5 van de 5 sterren

This is my second watch from hear and…

This is my second watch from hear and both times they have been spot on the 1 bought this time they price matched it so I really rate them all i can say they worked for me and yes I would definitely recommend this company.Thank you watchshop.Roger.I would just like to add that customer services was very good in these troubled times.

16 januari 2021
Review zonder uitnodiging
Logo Watch Shop Online

Antwoord van Watch Shop Online

Thank you for the positive review!

Beoordeeld met 5 van de 5 sterren

I bought my daughter a Michael Kors…

I bought my daughter a Michael Kors watch for Christmas, it took a few weeks to arrive, due to a backlog.
Customer service were excellent, responded to my emails straight away, offered my money back at anytime.
I waited and the watch is excellent and my daughter loves it.
I would highly recommend Watch shop online!

26 december 2020
Review zonder uitnodiging
Logo Watch Shop Online

Antwoord van Watch Shop Online

Thank you for the positive review, it is much appreciated!

Beoordeeld met 5 van de 5 sterren

Excellent customer service

Excellent customer service, quick and efficient response to email enquiries. Would order from them again.

22 december 2020
Review zonder uitnodiging
Logo Watch Shop Online

Antwoord van Watch Shop Online

Thanks for the positive review, it is much appreciated!

Beoordeeld met 5 van de 5 sterren

Amazing

I dont understand all the bad reviews for this company. I ordered a watch yesterday for half the price it is in stores and it came today wrapped perfectly with all the correct paperwork and and 100 percent genuine and brand new thank you :D

22 december 2020
Review zonder uitnodiging
Logo Watch Shop Online

Antwoord van Watch Shop Online

Thank you for the positive review!

We are pleased to hear that you are happy with your watch and service you received!

Beoordeeld met 5 van de 5 sterren

Although it took a lot longer than…

Although it took a lot longer than expected, I recieved my watch I bought for my partner on time just before Christmas. Worried that it wouldn’t come on time, I kept emailing for an update on the process and they responded immediately and effectively every time.

The product is amazing, especially for the price as well and it is delivered in the best care to make sure it comes in tact!

Would definitely buy from here again!

Please ignore reviews that say they are fake because they are NOT. I’ve worked in watch shops for years and would spot a fake watch from a mile off!! Wonderful product and service.

Thank you.

21 december 2020
Review zonder uitnodiging
Logo Watch Shop Online

Antwoord van Watch Shop Online

Firstly, we are very sorry for the length of tone it took us to deliver your watch.

However, we are pleased to hear that you are happy with your watch and we thank you for the positive review even after your extended wait!

Beoordeeld met 5 van de 5 sterren

Fanatastic!

I ordered my partner a watch for Christmas it arrived before expected and beautifully packaged, the customer service was brilliant and I spoke to a lovely person regarding my purchase. Cannot be more pleased, the watch is beautiful and the service was fab! Thank you again!

18 december 2020
Review zonder uitnodiging
Logo Watch Shop Online

Antwoord van Watch Shop Online

We are pleased to hear that you are happy with your purchase!

Thank you for the positive review!

Beoordeeld met 1 van de 5 sterren

To put it simply these watches are…

To put it simply these watches are FAKE! If your going to sell replicas it’s fine but don’t falsely advertise what you are selling. I even queried this in an email which they confirmed that yes the watch is real. If your wanting to buy the legit model of the watch you want then don’t shop here!

14 december 2020
Review zonder uitnodiging
Logo Watch Shop Online

Antwoord van Watch Shop Online

We confirmed that our watches are real because they are.

You claimed to have retuned the watch but sent us the same tracking number we sent to you. Then you said you wanted a refund because the watch wast real, yet couldn't provide us with anything to actually confirm this.

Other reviewers on here who received their item seem to be happy with it.

Beoordeeld met 1 van de 5 sterren

Can’t trust them

They state that the watch is in stock when it isn’t. You will expect the watch to arrive & have to chase it up yourself. For them to then tell you , they don’t even have the watch.
Also you won’t get a confirmation email , even when asking them to resend it.

9 december 2020
Logo Watch Shop Online

Antwoord van Watch Shop Online

We are very sorry that you had a negative experience shopping with us.

Unfortunately, the watch you ordered was out of stock as per the product information page.

We probably should have also emailed to let you know but as it was displayed on the product page, we assumed you knew delivery would take longer than usual.

You also emailed to tell us the confirmation email hadn't been received - it still didn't arrive so we sent it manually as an email attachment which you did receive.

As you were not happy to wait any longer, we issued a full refund as per your request.

Beoordeeld met 1 van de 5 sterren

I have placed an order back in November…

I have placed an order back in November I was told on 27th Nov it will be 5-7 days still not received have emailed on twice and still no reply. Tried phoning no reply how am I meant to know what is going on??
Order number is 0022327

Can I please get an update and I may change my review!!

9 december 2020
Review zonder uitnodiging
Logo Watch Shop Online

Antwoord van Watch Shop Online

Hello,

I am very sorry for the delay in getting back to you.

We are very busy at the moment and are replying to emails as soon as possible.

We have now replied to your email.

Kind regards,

Watch Shop Online.

Beoordeeld met 5 van de 5 sterren

This company absolutely amazing I got…

This company absolutely amazing I got fast replies back on email customer service very friendly and I received my watch and let me tell you it was beautiful very cheap for the price I would 100% recommend!

1 december 2020
Review zonder uitnodiging
Logo Watch Shop Online

Antwoord van Watch Shop Online

Thank you for the positive review!

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