My experience with Waterfront Private Hospital has been excellent. When I attended my consultation with Mr Awf Quaba everything was explained to me very thoroughly, and what I should expect. I had... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I had a really positive experience at my private consultation. From start to finish, I felt completely at ease and was given plenty of time to discuss everything properly without ever feeling rushed.... Toon meer
Bedrijf heeft geantwoord
First point of contact- the receptionists were warm, friendly and smiling, which was welcoming. I asked if Mr Quaba was free to say ‘hello’. Understandably- Mr Quaba was busy with consultations... Toon meer
Bedrijf heeft geantwoord
I had a fantastic experience with Dr Katy Nassar who is the aesthetics practitioner at Waterfront . She made me feel completely at ease and gave me honest professional advice. She is such a lovely p... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At the Waterfront Private Hospital in Edinburgh, we specialise in cosmetic surgery, skin surgery, dermatology, and hand surgery. Our purpose-built, state-of-the-art facility is designed to deliver exceptional care in a serene and welcoming environment. As a surgeon-owned and surgeon-run hospital, we offer a highly personalised experience. We created the Waterfront Private Hospital to give us the freedom to provide tailored, expert care without the bureaucracy and impersonal nature often associated with larger institutions.
Waterfront Private Hospital - Edinburgh
Geschreven door het bedrijf
- Expert Cosmetic and Skin Surgery in a Modern, Patient-Focused Facility
- At Waterfront Private Hospital, we specialise in cosmetic surgery, skin surgery, dermatology, and hand surgery. Our surgeon-owned, state-of-the-art facility ensures you receive the highest quality, personalised care.
- Trusted, Experienced Surgeons
- With over 30 years of experience, our UK-trained, GMC- specialist registered surgeons are dedicated to providing exceptional care and focusing on natural-looking results.
- Cosmetic Surgery in Edinburgh
- Offering a range of cosmetic surgery procedures, from breast augmentation to skin surgery, in a purpose-built, patient-focused private hospital in Edinburgh.
1 year all inclusive care
Free aftercare
We offer a comprehensive aftercare package that comes with the cost of any cosmetic procedure you undergo with us. Our aftercare includes all the necessary medications, dressings, and follow-up appointments with your surgeon and nurses.
In case you face any issues or complications after surgery, the first year after your procedure is also covered under our aftercare package.
Contactgegevens
Waterfront Private Hospital, EH5 1SD, Edinburgh, Verenigd Koninkrijk
- 0131 3763785
- hello@waterfronthospital.co.uk
- waterfronthospital.co.uk
Edinburgh's Newest Private Hospital
4,9
Uitstekend
528 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 50% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van Waterfront Private Hospital
Thank you for your feedback, Alasdair.
It's great to hear that your experience with us at Waterfront was smooth and problem-free.
We strive to ensure every patient receives seamless care, and we're pleased we could deliver this for you. Thank you for choosing our clinic.
Best wishes,
The Waterfront Team
The consultant was very calm and…
The consultant was very calm and thorough.The only thing that could have been improved was communication that as well as seeing patients the consultant was also carring out treatment so we might have to wait a bit longer to see him.If we had known that when we arrived we would not have asked reception why the appointment was 15mins + late.
12 september 2025
Antwoord van Waterfront Private Hospital
Thank you for your thoughtful feedback. We're pleased to hear you found your consultant calm and thorough during your appointment.
We sincerely apologise for the delay you experienced and for not communicating this to you on arrival. You're absolutely right that we should have informed you that the consultant was running behind schedule. Where possible, we do offer same-day treatments following skin consultations, which is factored into our appointment scheduling. However, as with any busy clinic, consultants can occasionally run late due to various factors such as more complex patient needs or additional time required for thorough assessments.
We appreciate you highlighting this communication gap, and we'll ensure our reception team keeps patients better informed about any delays going forward. Your feedback helps us improve our service, and we value the time you took to share your experience.
Kind regards,
The Waterfront Team
Life Changing Breast Reduction
Fantastic Breast reduction which means I no longer have to wear a bra! I have a bad back and the large reduction of my breast as requested means that my posture immediately changed which means I no longer lock my knees out for stability . The ability to not wear a bra has been life changing AND Omar and the team were wonderful . Greta job highly recommend . One very satisfied customer
11 september 2025
Antwoord van Waterfront Private Hospital
Dear Anne,
Thank you for sharing your breast reduction journey with us. It's wonderful to hear how the surgery has positively impacted your daily comfort and helped alleviate your back issues.
We're particularly pleased that the results have improved your posture and given you the freedom you were hoping for. Mr Omar Quaba and our surgical team take great pride in understanding each patient's individual needs, and your feedback confirms they achieved exactly what you were looking for.
Your recommendation means a great deal to us, and we're grateful that you chose Waterfront Hospital for your breast reduction procedure. Wishing you continued comfort and well-being.
Kind regards,
The Waterfront Hospital Team
Antwoord van Waterfront Private Hospital
Dear Mandy,
Thank you for your kind words about our nursing team. We're so pleased they provided you with outstanding care during your post-operative recovery.
Our nurses are dedicated to ensuring every patient feels supported and comfortable following their surgery, and it's lovely to know they made such a positive difference to your experience at Waterfront Hospital.
We appreciate you taking the time to recognise their hard work.
Best wishes,
The Waterfront Hospital Team
Amazing !
Dr Omar Quaba was amazing. I went for my first appointment and he was very kind and understanding. He explained everything very well and made sure I felt comfortable with everything. I was very worried about coming for a procedure but now I am happier and feel great about my choice. He makes sure that the procedure is best suited to you personally rather than it being just standard. I definitely recommend coming here, I am so glad I did! Thank you
13 september 2025
Antwoord van Waterfront Private Hospital
Thank you for sharing your journey with us, Ewelina.
We understand that taking the first step can feel daunting, and we're so pleased that Dr Quaba helped put you at ease from your very first appointment. His personalised approach to care is something we truly value, ensuring each patient receives treatment tailored specifically to their needs. It's wonderful to hear you're happy with your decision and feeling great about your choice. Your recommendation is greatly appreciated.
Highly Recommend
It’s my third time visiting the Waterfront Hospital. The staff are professional and friendly giving the hospital a relaxed atmosphere for patients. I would highly recommend Dr Quaba to anyone who is considering any surgical procedures.
3 september 2025
Antwoord van Waterfront Private Hospital
Thank you for your continued trust in us, John.
It's lovely to see you returning to the Waterfront Hospital and we're pleased that our team continues to create that relaxed, professional environment you've come to expect. We're grateful for your recommendation of Dr Quaba - your confidence in his expertise speaks volumes. We look forward to maintaining this standard of care for you and all our patients.
Waterfront is a beautiful modern…
Waterfront is a beautiful modern exceptionally clean building. The waiting area is comfortable with tea and coffee available. I must add The toilet is exceptionally clean with no touch flushing and taps a big 5 star in my book! The staff are friendly and welcoming. Nursing staff are professional, caring and friendly. Omar Quaba is an amazing surgeon having worked with him professionally and now as a patient I would not go to anyone else. He really cares about his patients and want nothing but the best for them. He goes out of his way to provide a positive experience from initial consultation right through to post operative follow ups.
10 september 2025
Antwoord van Waterfront Private Hospital
Thank you so much for taking the time to share your experience, Karen.
We're delighted to hear you appreciated the modern facilities and cleanliness throughout the building - these details really do matter to us. It's wonderful to know that our team, from reception through to nursing staff, made you feel welcome and well cared for. Mr Quaba will be particularly pleased to read your kind words about his care and dedication to his patients. Your recommendation means a great deal to us.
Excellent hospital
Excellent hospital, very clean and welcoming. Only thing is I haven’t been sent the emails I got told I would but it’s only been a couple of days since my appointment, although i was hoping it would be a bit more on the ball. The coffee you get when in the waiting area is excellent and generally a very nice place to visit.
3 september 2025
Antwoord van Waterfront Private Hospital
Thank you for your lovely feedback about the Waterfront Hospital, Fearne.
We're pleased you found the facilities clean and welcoming, and that you enjoyed the coffee during your visit.
Regarding your consultation summary and correspondence, I wanted to clarify our usual timeline. Our consultants manage a considerable workload, and following each consultation they need time to dictate detailed summaries along with surgical quotes and aftercare information. These are then typed and prepared by our secretarial team. We typically advise patients that this process takes 7-10 days, though we do aim to have everything sent via secure email by the week following your consultation.
Your correspondence should be with you shortly. If you haven't received it within the expected timeframe, please don't hesitate to contact our office.
Thank you again for choosing the Waterfront Hospital.
Kind regards,
The Waterfront Hospital Team
proffessional and welcomimg
Very pleasant and informative pre op assessment.
Every thing explained in detail. I was made to feel welcomed and relaxed
28 augustus 2025
Antwoord van Waterfront Private Hospital
Thank you for your review, Ms Ann. We're glad your pre-operative assessment went well and that our team provided you with clear, detailed information. It's good to hear you felt welcomed and relaxed throughout the process. We appreciate your feedback.
A great experience
A great experience . Extremely professional. Totally happy with the before and after care. Can’t praise highly enough. Hope to return again.
29 augustus 2025
Antwoord van Waterfront Private Hospital
Thank you for your lovely review, Donna. We're delighted you had such a positive experience with us and that you're happy with both the care you received and the results. It's wonderful to hear you'd consider returning to us in future. Your kind words are much appreciated.
Absolutely 5 star in everyway.
Absolutely 5 star in everyway.
Mr Quaba, is a wonderful, genuinely caring, down to earth and superb surgeon. My experience has been flawless. Alot of work required on my nose to repair an unfortunately "botched" job many years ago so basically Mr Quaba and the team had to rebuild most of my nose. My surgery day was totally flawless and seamless with military timing. Every member of staff were fantastic, made me feel completely at ease, relaxed and top priority. Beautiful Hospital (more like a 5 star hotel really) Private room, exceptional customer service. Recovery has also been as smooth as it possibly could be. I could go on, but basically Mr Quaba is a genius, I'm delighted with my nose now and so happy I chose Mr Quaba and the team to help me. I'm incredibly privileged and grateful to have found such a brilliant surgeon, and it warms my heart to know how Mr Quabas amazing skill and talent has given me back so much of my confidence and so much to so many others. Truly blessed, thank you so much Mr Quaba and the team.
6 augustus 2025
Antwoord van Waterfront Private Hospital
Thank you so much for your incredibly kind words, Lyn.
We're absolutely thrilled that Mr Awf Quaba and the team were able to help restore your confidence and that you're so delighted with your results.
Revision rhinoplasty can be particularly complex, so it's wonderful to hear that your experience was so positive from start to finish. Your comments about the team, facilities, and the seamless process mean a great deal to all of us.
It's truly rewarding to know that we've been able to make such a meaningful difference for you. Thank you for trusting us with your care and for taking the time to share such a detailed account of your experience.
We're so pleased you're happy with your outcome.
Waterfront Hospital -Excellent.
I was a little bit anxious about getting a lession removed from my face, but I really needn’t have been. Dr Nassar was excellent. The communication prior to my visit was impressive, particularly how quickly Dr Nassar got back to me, answering any questions. The procedure was painless, and I couldnt believe how relaxed I felt throughout. Many thanks to Dr Nassar and the excellent staff at Waterfront hospital.
22 augustus 2025
Antwoord van Waterfront Private Hospital
Thank you so much for your lovely feedback, Grier.
We're delighted that Dr Kazem Nassar and the team were able to put you at ease and make your experience so comfortable.
It's wonderful to hear that the communication beforehand helped address your concerns and that the procedure went so smoothly. Dr Nassar takes great care to ensure patients feel relaxed and well-informed throughout their treatment.
We really appreciate you taking the time to share your experience, and we're so pleased you're happy with the care you received at Waterfront Hospital.
Best regards,
The Waterfront Hospital Team
First Time Under General Anaesthetic - An Amazing Experience
I was super anxious as this was my first time under general anaesthetic, but the team at Waterfront Private Hospital were amazing from start to finish. Dr. Will Anderson explained everything clearly and put me at ease from the consultation onwards. On the day, Damien greeted me by name (he’s definitely my “fairy godmother” of the day!) and made me feel welcome straight away. Joanna, my anaesthetist, and Piel in surgery were so friendly and reassuring, which kept me calm. When I woke up, Isabella was by my side making sure I was comfortable and cared for. Everyone went above and beyond, despite my anxiety, I felt completely supported. Highly recommend.
29 augustus 2025
Review zonder uitnodiging
Antwoord van Waterfront Private Hospital
Thank you for your lovely feedback, Carly-Skye.
We're so pleased that Dr Will Anderson and the team were able to make your first experience with general anaesthetic comfortable and positive.
It's great to hear how well Damien, Joanna, Piel, and Isabella looked after you. We understand how nerve-wracking a first procedure can be, so it means a lot to know everyone helped you feel supported.
We'll be sure to share your kind words with the team - they'll be pleased to hear what a difference their care made.
Thank you for choosing Waterfront Hospital and taking the time to share your experience.
Best regards,
The Waterfront Hospital Team
Exceptional service and very professional
Excellent professional service from all of the staff, start to finish, friendly and welcoming going out of their way to make sure you are cared for through out your process and couldn’t have asked for any better result.
Thank you so much.
14 augustus 2025
Antwoord van Waterfront Private Hospital
Thank you so much for your kind words, Angela.
We're delighted to hear that you received such good care from the team and that you're pleased with your result.
It means a lot to know that everyone made you feel welcomed and looked after throughout your treatment.
We really appreciate you taking the time to share your experience.
Best regards,
The Waterfront Hospital Team
Breast implant removal, re-shape and uplift
I had breast implants by Mr Quaba in 2009 to address premature sagging in my early 30s. The results were truly life changing and I recall going for my first bra fitting after the surgery and the underwear fitter in Jenner’s guessing who my surgeon was given the perfection of the work. 15 years later, weight gain through the menopause resulted in my breasts becoming larger and starting to sag quite significantly. Despite the great reputation of Mr Quaba and my previous experience of his expertise for some reason I was terrified to have an operation and was particularly worried about how the scarring would look. Capsular contracture forced the issue in the end and after discussions with Mr Quaba I decided on implant removal, via enbloc, re-shaping of the breasts and uplift. The operation was in February and six months on I am both amazed and delighted at the results that Mr Quaba has once again delivered. My breasts look amazing, the scarring is fading very well and everyone keeps asking how I’ve lost so much weight due to the improved silhouette I now have. As in 2009, my path crossed with Mr Quaba at one of life’s challenging points. I will be forever grateful that the same kindness, honesty and great skill I experienced back then are still in evidence 16 years later. My confidence and interest in life have all been transformed once again and I will never be able to thank Mr Quaba enough. A special mention too to all the nursing staff and receptionists at Waterfront who went above and beyond to provide the most first class patient experience. Thank you all from the bottom of my heart.
15 augustus 2025
Antwoord van Waterfront Private Hospital
Thank you so much for sharing your wonderful experience, Claire.
It's truly special to have been part of your journey for over 15 years, and we're delighted that Mr Awf Quaba was able to achieve such excellent results for you once again.
It's fantastic to hear how well your recovery has gone and that the scarring is healing so nicely. Your comments about the transformation in your confidence and silhouette are exactly what we hope to achieve for our patients.
We're also pleased that the nursing staff and reception team at Waterfront provided such good care throughout your treatment. Your kind words about everyone involved will certainly be shared with the team.
Thank you for your trust in choosing us again and for taking the time to share such a detailed account of your experience.
Best regards,
The Waterfront Hospital Team
Great experience with my procedure
Dr. Nassar was very friendly, and clearly explained the procedure to me so I felt informed and comfortable going in. Everything went smoothly, I had no problems, and I am healing well. I would highly recommend this hospital.
The girls at the receptions desks were also very lovely, as was the nurse who assisted during my procedure!
19 augustus 2025
Antwoord van Waterfront Private Hospital
Thank you for your lovely feedback, Sophia.
We're so pleased that Dr Kazem Nassar was able to explain everything clearly and that your procedure went so smoothly.
It's great to hear that you're healing well and that the reception team and nursing staff looked after you so nicely throughout your visit.
We really appreciate your recommendation and thank you for choosing Waterfront Hospital for your care.
Best regards,
The Waterfront Hospital Team
Would definitely recommend
Really informative consultations with knowledgeable and friendly staff. Great facilities and I never felt pressured into unnecessary treatments.
31 juli 2025
Antwoord van Waterfront Private Hospital
Thank you for your lovely review, Erin.
We're so pleased that you found our consultations helpful and that our staff provided you with the information you needed to make informed decisions. It's important to us that patients feel comfortable and supported without any pressure, so we're delighted this came across during your visits. We appreciate you taking the time to recommend us.
My whole experience from beginning of…
My whole experience from beginning of my journey the amazing end results were second to none , I felt safe. , comfortable and taken care of the whole time and both g was ever too much trouble and always has help and advise .
9 februari 2025
Antwoord van Waterfront Private Hospital
Thank you for your review, Rachael.
We're pleased that you felt comfortable and well cared for throughout your journey with us. It's good to hear that our team was able to provide the support and guidance you needed along the way. We appreciate you taking the time to share your experience.
So highly recommended!
From the 1st phone call I knew I had chosen the right hospital and Surgeon for my procedure which was a Bilateral Mastopexy. I had wanted this for so long and once I had my date booked in for the surgery I could not wait !! Dr Will Anderson is truly amazing and such a lovely man, he made everything so simple , so easy to understand and so at ease. Come the day of surgery the whole team are amazing, so efficient and so friendly, everything is explained with precision and care. I’m sooooo happy with my results so far and I’m only 8 days since surgery. Thank you to everyone I appreciate everything each and every one of you did. Sophie x x
15 augustus 2025
Review zonder uitnodiging
Antwoord van Waterfront Private Hospital
Thank you for your lovely review, Sophie.
We're so glad that Mr Will Anderson was able to explain everything clearly and help you feel at ease throughout the process. It's wonderful to hear that our surgical team provided the care and attention you needed on the day, and that you're already pleased with your early results. We appreciate you taking the time to share your experience and for your kind words about everyone involved in your care.
I had a great experience at Waterfront…
I had a great experience at Waterfront Hospital and felt very well taken care off.
If I need anymore medical treatment I will certainly come back.
15 augustus 2025
Antwoord van Waterfront Private Hospital
Thank you for your review, Alina.
We're pleased that you felt well looked after during your time with us. It's good to know that you would consider returning to us for any future medical needs. We appreciate you taking the time to share your experience.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.