I received the incorrect size and they responded one time asking for pictures. They do not have a phone number where I can reach someone directly. I asked for an exchange and original merchandise was... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
0 STARS!!! Ordered in December and never received them. When I checked an order update, it showed they were actually shipping me the wrong size, and I emailed them first about that and they never resp... Toon meer
*******SCAMMMMM Snugs do not fit , are difficult to squeeze into unless they were for child size ! not comfortable. I requested a requested a refund return on 12/23/24 and still no response as o... Toon meer
Total scam. Contacted customer services for an order placed last month, this place is a joke. I don’t believe this entity exists at all, took my money and no items and tracking information provided -... Toon meer
1,5
Zeer slecht
26 reviews
Geen gegevens bekend over review-uitnodigingen
Dit bedrijf heeft hun klanten niet uitgenodigd, dus reviews zijn mogelijk niet representatief
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Awful service
Sent 2 pairs of the wrong size legging (M instead of 2XL) and has been completely unresponsive in the returns process for over 3 weeks. Absolutely abysmal service.
12 december 2024
Review zonder uitnodiging
Scammmmmmmmmm
*******SCAMMMMM
Snugs do not fit , are difficult to squeeze into unless they were for child size ! not comfortable.
I requested a requested a refund return on 12/23/24 and still no response as of 01/05/25. Super disappointed that this company is appearing to be a scam!!!!!!!!!!!!!!!
UPDATE ...AS OF January 19th I found a phone number but it's a fake number out of service...
21 december 2024
Review zonder uitnodiging
A complete waste of money and time.
If you are a person of colour ranging from the tones of brown to dark skin please don't even bother buying from them!
From my personal experience and from the other reviews I have seen, it is clear that they have falsely advertised that they offer these fleece-lined tights in shades deeper than the fair-toned ones. I selected bronze and received tights that would be more suited for a fair-skinned person.
They also lied on their website about their expected delivery times. It took almost one month for my item to arrive. During this time, the tracker barely updated and I never got a response from the email I sent this company, chasing up where my item was. This was very disappointing in itself because I planned to wear these tights on a specific date that it didn't arrive on time for.
What a scam.
10 december 2024
Review zonder uitnodiging
SCAM
SCAM. Wrong color. They claim to cater to dark skin women but I got leggings designed for fair skin. I just noticed today that you can’t actually click on any of their reviews, all their products are 4.8+ on their site but you can’t review them or even write your own review, something not adding up there.
17 december 2024
Review zonder uitnodiging
Over 2 weeks since ordered, still nothing.
When I ordered 11/26/24 website said "order now and get by Saturday November 30th" also said Last day for buy one get one 50% off.
Got sent order confirmation, and tracking following day. Tracking showed on Dec 02, arrived at origin facility. Dec 3ed Xeparted from sort facility, mainland. Dec 4th arrived at origin international airport. Blah blah blah, it's now 2 weeks later and still has not arrived.
The email with tracking takes you to thief tracking site. No actual tracking number is provided. I have already disputed the charge with my bank after emails that went unresponsive to customer service.
If I get my order, great. However. If they can't provide an actual tracking number, I doubt the bank would side with them that order was received
26 november 2024
Review zonder uitnodiging
Worst service overall
Got sent the wrong size and colour for both leggings I bought. I reached out to customer service and the response rate was so appalling. I'm still waiting on a response. I tried to follow the return process and it said I missed the return window when it had only been 3 days. For christ sake, I only wanted to exchange. Why is that so hard? Now I've got 2 leggings I can't wear or use
28 november 2024
Review zonder uitnodiging
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.