Webfactory Reviews 641

After the payment is done, communication got so slow and poor. They will always send an email when it is nearly 5 o'clock then I had to wait for 2 days to get a reply. Very expensive, very bad experience and ended up paying for someone else to do the same job for much cheaper. Won't recommend.

webfactory have been amazing. They designed the perfect website and have helped me to manage it myself, they get back to straight away if i ask for help!
I'm useless at all of this and i had a website with another company before webfactory and i had no help, no support, never anyone to speak too. Moving to webfactory was the best decision, having been supported by all the team I am now able to manage my website really well and it's so easy to use! I cant thank them enough. Ive spoken to lloyd and james who are so knowledgeable and always friendly. Great prices and outstanding customer services. Highly recommended

Excellent design for my complex website, the team very very understanding with my requirements.
Thanks

Webfactory is simply the best! From start to finish, I can honestly say there’s no one better than Webfactory! I’m a business mum of three young children and a supportive husband. My life is crazily busy with so many activities: family life, working, running a business, travelling monthly, and my youngest child was only 10 months old when I plucked up the courage to finally look for a company to renew my website! I’m so glad I decided to sign up with Webfactory!

Dale, my web designer, has such great attention to detail. From the start, he managed to capture the vision that I had filled out in the welcome pack, and he executed the right colours, design, and layout perfectly. Dale went above and beyond and met all my expectations with excellence! All my ideas he brought to life, and he was always patient and kind to answer all my questions. I’m so ecstatically happy with my new website (hazel diamond . Com), I could look at it all day! It’s sophisticated, timeless, and looks very high-end! Dale, you’re a superstar!

Thank you also to the lovely Caitlin, who took her time to speak with me and explain the protocols to me at the start of my transition. She has never failed to reply to any of my emails right throughout my journey. All your care made me feel very much at ease. Thank you to everyone else that I communicated with via email or telephone or also helped with the creation of my website; you’ve all been so professional, helpful and a pleasure to work with!

I know my website took longer to finish than anticipated, but that’s mainly due to my extremely busy lifestyle and the challenges that come with having three young children and day to day life!
I can’t express enough in words how grateful I am and happy with your service!

Please note: You won’t find better than Webfactory, who go above and beyond, are patient, listen, and deliver! They’re fantastic bespoke designers with affordable and fairly priced packages. They create AMAZING Websites! They're a friendly and really lovely team who truly love what they do and treat their customers really well. I’m so happy! Thank you, Webfactory! 🤩♥️🎉

Director,
Hazel Diamond

Let’s get social
hazel diamond cosmetic medical 💎

Fantastic service received throughout the design of my logo, website and social media received from the team at Webfactory.
Nothing too much trouble and available post live for any queries or changes I need to implement.
Extreme happy with the end product and thought the overall cost was very reasonable. Would definitely recommend.

Excellent service, I was given feedback throughout the design process. Very friendly and courteous and all corrections were done swiftly with out a problem. Thanks Becky for the job well done.

Very pleased with the website design and the helpfulness of the Webfactory team. However it was delivered a month late due to resourcing problems, hence no fifth star.

Over the past year I have come to know more about Webfactory. They took on making our not for profit consultancy and charity website. Not only did they do exactly what was needed but they certainly went far beyond. I also support their working practices as they seem to take environmental matters into account along with staff support. An all round excellent company.

The Webfactory is responsible company and its team is efficient and they are always available to help. Thanks Webfactory.
Joana Darque Leandro Pitman

Webfactory have been very helpful with my website and logo design. They have helped me through every step of the process and I am extremely happy. I would highly recommend webfactory.

Excellent website design and ongoing SEO. The Webfactory are only on the end of the phone for any ongoing support/advice

The second logo they have designed for me. They really listen to the customers needs

I recently used Webfactory to create a new logo for my business. Their service was easy to use and Steve created a brilliant logo which exactly met all my expectations.Great value for money.

We got off on the wrong foot, I am new at this website thing. I am not an easy client with a short temper lol! But I have to give it to Dale from Webfactory for his patience and professionalism dealing with me!! Along with the other guys, Katlin, Ann and Lloyd.
They are a very calm bunch and in the end we got there! Pleased with my website and also with my communication with Dale. Thank you for all your hard work Dale. I have definitely learnt a lesson from this.

Great work. They chased me to get things done. They were always on time and in fact very quick.

Very impressed.

Steve worked very quickly on designs for Twitter, LinkedIn, FB and Instagram. Very pleased with the result.

I ordered my new website from webfactory having read all the reviews, so I was reasonably confident of what I would receive. The reality far outreached my expectations. The design was amazing, the service excellent and the price unbelievable. Thoroughly recommended!

We used Webfactory to set up our business website and are really pleased with the end result and the service we received. Professional and efficient throughout.

Fantastic service
Amazing website
Good system to use

Highly recommended

Always super knowledgable, helpful and pro - active, highly recommended