Connect Eyecare Reviews 688

Seamless service provided for Dad who has dementia and lives in a care home. Excellent communication with myself throughout the process on results of eye test, selecting frames, delivery and fitting. Dad helped to choose a trendy pair with his name engraved on inner leg.

Staff from Connect Eye Care came out to my work at Rashielee Care Home to review the residents. Marcus, Jenna and Sarah were so friendly, and it was lovely to see how they interacted with everyone.

They were incredibly kind, patient and had a great understanding of dementia. They treated each resident with dignity and respect, taking the time to make them feel comfortable and at ease throughout the appointments.

It was really nice to see such compassionate care and professionalism. Thank you for the wonderful service you provide to our residents.

We always look forward to seeing the staff from connect eye care when they come out & they were really helpful in explaining how and why they do certain testing for eyes to staff and students

Connect eye care visit our care home every couple of months, and the staff are always great with our residents, especially Sarah, Jenna and Marcus. They are patient and friendly and make our residents feel comfortable.

Girls came into care home and were fantastic with our residents
Very patient and explained everything really well

Fantastic visit from Jenna Sarah and Marcus

Highly recommend

Superb experience all round. Excellent, efficient and friendly staff who go out of their way to reassure their clients at every stage from examination to delivery.

Very helpful and kept the staff up to date. Fantastic service

We use Connect Eyecare within the care home I am based in and cant fault their service. Professional, quick and reliable. The staff are friendly and knowledgeable and nothing is too much trouble. Wonderful service.

Good for residents at care home. Patient with residents and caring to each resident.

Very good service. Hannah and claudia, came and assess the residents. They are excellent. Really appreciate them.

Shax & James were fantastic with all of our residents at Crest Lodge! Excellent service, couldn’t recommend more.

Connect Eyecare always provide excellent service to our residents and their families at the care home - thank you!

Sarah and Marcus were fantastic. Came onsite to care home. Wonderful

Candice has visited a few times now to the Nursing Home where I work. I would like to say how sweet, kind, courteous and professional she is with the residents, (many of whom have complex and challenging needs and/or dementia).
Well done Candice x

Staff present were professional and great with all service users. Staff adapted well to individual needs of service users. Staff were polite and friendly. Separated pop up store to make it a real life opticians so service users had privacy and understanding.

Very friendly & helpful staff.

Glasses provided for a friend in a nursing home… communication was great throughout, very helpful.. glasses are very good… friend is very happy

Sarah was lovely so friendly with my mum. She had lots patience and gave my mum the time she needed to choose her frames. Would highly recommend

Amazing service. Friendly and fab with the residents. Aman and Danni were great.

I am impressed that this company goes into Care Homes to assist residents with continued eyecare. It takes the strain away from their family. The procedures used by the company are first class including keeping the redident's family fully informed. In my personal case it's a great relief to me.