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Wellingtons Home Electrical Reviews 

2.941
•
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I have bought from Wellingtons in the past ordering a dishwasher over the phone but felt I wanted to look at the inside of fridge/freezers before buying. Lovely laid out shop with very helpful st... Toon meer

Beoordeeld met 5 van de 5 sterren

Ordered on line on Tues and appliance delivered on Thursday morning. Very smooth. I missed a voicemail from the shop also on Tues thanking me for the purchase and advising of the expected delivery... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Staff are always very helpful and knowledgeable concerning their products, whether instore, on the phone, or the delivery team. We have bought several different appliances over the years all of whi... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

It was good rather than great, especially after the salesman indicating that we would be looked after. I had to phone to remind the salesman that the TV was due for delivery when we did not get any n... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Huishoudapparatuur winkel
  2. Elektronicabedrijf
  3. Elektronicawinkel
  4. Huishoudelijke apparatuur klantenservice
  5. Televisiewinkel
  6. Winkel

Over Wellingtons Home Electrical

Geschreven door het bedrijf

Wellingtons Electrical is an independent electrical retailer serving Kent and South East London since 1898 with showrooms in Erith and Bromley. Whether you visit us in-store or shop online, you'll enjoy expert advice, outstanding customer service and a carefully selected range of premium electrical appliances from the world's leading brands.

From washing machines, fridge freezers and ovens to TVs, vacuum cleaners, coffee machines and kitchen taps, we stock trusted brands including AEG, Bosch, Miele, NEFF, Siemens, Samsung, Sony, Shark, Dyson, Quooker, Rangemaster, Liebherr, Smeg and many more.

Showrooms

Visit our Erith or Bromley showroom to explore our products in person and speak to our knowledgeable team. With decades of combined experience, we're here to help you choose the right appliance for your home and answer any questions along the way.

Leading Brands

We offer an extensive range of kitchen appliances, home entertainment, floorcare and small domestic appliances from some of the biggest names in the industry. Whether you're replacing a single appliance or planning a complete kitchen, you'll find quality products to suit every home.

Award-Winning Service

Outstanding customer service has always been at the heart of what we do. Thousands of five-star customer reviews reflect the care and attention we give every order, and our commitment has been recognised through multiple industry awards, including honours from the Electrical Retail Industry Awards (ERT), Innovative Electrical Retailing (IER) Awards and local Above and Beyond Bromley awards.

Expert Advice

Choosing the right appliance can be confusing, but our experienced sales team is here to help. Whether you visit a showroom, give us a call or use our website chat, we'll provide honest, practical advice to help you make the right decision.

Delivery & Installation

We deliver six days a week, with convenient delivery days and time slots to suit your schedule. Our own two-person delivery and installation team will carefully deliver large appliances to any room in your home, professionally install them where required, and can even remove and recycle your old appliance.

Customer Support

Our service doesn't end when you place your order. We'll contact you to arrange delivery, keep you updated throughout the process and remain on hand should you need any further advice or assistance. Whether by phone, in-store or through our online chat, our friendly team is always happy to help.

Why Shop with Wellingtons?

Over 127 years of trusted local service Thousands of five-star customer reviews Award-winning customer service Expert advice from experienced specialists Premium brands at competitive prices Six-day delivery with convenient time slots Professional in-house delivery and installation Two-person delivery to any room in your home Online shopping backed by real people ready to help

Local Free Delivery

Geschreven door het bedrijf

We offer free delivery to selected UK locations and can often deliver within 24 hours of purchase
Wellingtons Electrical has their own in-house delivery and installation team which means we can be more flexible and communicative with our customers, working around a time that is convenient for you.
Over 127 years on the high street
Our team of experts know their stuff! We've been helping families find the right appliances since 1898, that’s five generations of know-how, and counting.
5* Customer Service
At Wellingtons, customer service isn't just something we talk about, it's what we're known for. With thousands of genuine 5-star reviews, our customers regularly praise our knowledgeable team, honest advice, reliable delivery and professional installation. From helping you choose the right appliance to delivering, installing and supporting you after your purchase, we're committed to making every step of your experience as easy and enjoyable as possible.

Price Match Promise

Wellingtons is pleased to offer an in-store only price match guarantee

Wellingtons is pleased to offer an in-store only price match guarantee
We all love getting the best deals, and sometimes even saving a few pounds can make a huge difference. That's why we're committed to matching the price of any product you find cheaper elsewhere.

Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

3K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(2.941)

363 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

From the day of identifying the…

From the day of identifying the appliance ordering and fitting it was seem less.
Very knowledgeable staff and politeness personified.
My third item in as many months and would highly recommend them.

24 juni 2026
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Antwoord van Wellingtons Home Electrical

Thank you for your fantastic review. We're delighted to hear everything went smoothly from choosing the right appliance through to ordering and installation. It's especially rewarding to know our team's knowledge and customer service made such a positive impression. Thank you for choosing Wellingtons for your third purchase in as many months and for your recommendation. We really appreciate your continued support and look forward to helping you again in the future.

Beoordeeld met 5 van de 5 sterren

We've just bought a new washing machine…

We've just bought a new washing machine and fridge freezer. We were delighted with the service in store, the information provided on the products and then the delivery of the goods. We thoroughly recommend this local store for service, quality, knowledgeability and price competitiveness.

22 juni 2026
Review zonder uitnodiging
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Antwoord van Wellingtons Home Electrical

Thank you for your fantastic review. We're delighted to hear you were pleased with both your new washing machine and fridge freezer, and that our team provided helpful advice in store along with a smooth delivery experience. We really appreciate your recommendation and your kind words about our service, product knowledge and competitive prices. We hope you enjoy your new appliances and look forward to welcoming you back to Wellingtons in the future.

Beoordeeld met 5 van de 5 sterren

I ordered a washing machine online on…

I ordered a washing machine online on Saturday with only 20 minutes before closing. The price and guarantee were just as good as all the big name stores.
I received a call at about 5 o’clock the same day to confirm that delivery would be first thing Monday morning and to thank me for my custom.
The delivery guys were bang on time and couldn’t have been more helpful.
Support your local independent shops guys, I can’t recommend Wellingtons enough 👍🏻👍🏻

27 juni 2026
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Antwoord van Wellingtons Home Electrical

Thank you for taking the time to leave such a fantastic review. We're delighted to hear you had such a positive experience, from placing your online order just before closing to receiving your washing machine first thing on Monday morning. It's great to know our team kept you informed and that our delivery crew were punctual and helpful. We really appreciate your recommendation and your support for local independent businesses. Thank you for choosing Wellingtons, and we hope to help you again in the future.

Beoordeeld met 5 van de 5 sterren

From ordering my new fridge to…

From ordering my new fridge to installation it was handled professionally. When installing the fridge there were a few obstacles which were dealt with efficiently and with good humour. I highly recommend Wellingtons Home Electricals whom we use for all our electrical purchases. 26.6.2026.

26 juni 2026
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Antwoord van Wellingtons Home Electrical

Thank you for your wonderful review and for your continued support. We're delighted to hear that everything, from ordering your new fridge to the installation, was handled professionally. It's great to know our delivery team overcame the challenges efficiently while keeping a smile on their faces. We really appreciate your recommendation and are honoured to be your trusted choice for electrical appliances. We look forward to helping you again in the future.

Beoordeeld met 5 van de 5 sterren

Friendly support and quick delivery

Friendly support and quick delivery. Will definitely use again.

22 juni 2026
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Antwoord van Wellingtons Home Electrical

Thank you for your lovely review. We're so pleased to hear you found our team friendly and your delivery quick. Providing great service from start to finish is always our goal, so it's wonderful to know we'd earned your trust. We look forward to helping you again the next time you need a new appliance.

Beoordeeld met 5 van de 5 sterren

Very friendly& proffesional

WE NEEDED A NEW COOKER AND THEY WERE HONEST ABOUT WHAT MODELS HAD MORE COMPLAINTS. THEY TOOK THE OLD COOKER AWAY!
MY SON ORDERED A NEW WASHING OLD ONE TAKEN AWAY AND NEW ONE INSTALLED AND TESTED☺️WE ALWAYS USE WELLINGTONS THEY ARE RELIABLE AND GOOD CUSTOMER CARE SERVICE.

13 juni 2026
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Antwoord van Wellingtons Home Electrical

Thank you for your fantastic review and for your continued loyalty to Wellingtons. It means a great deal to us that you trust our team when choosing your appliances. We're pleased we could offer honest advice to help you find the right cooker, and that both your cooker and washing machine deliveries, installations and recycling went smoothly. We really appreciate your kind words about our customer care and look forward to helping you and your family again in the future.

Beoordeeld met 5 van de 5 sterren

Excellent service

It was easy to order a new washing machine online & I was able to choose the delivery day & am/pm delivery.
It was competitively priced & for an additional fee (£59) my old machine was disconnected & removed & the new one was installed. All waste packaging was also removed.
Communication from the staff in store (Erith) regarding my order & delivery was friendly & professional.
The guys that delivered & installed my machine were very polite, careful & helpful.
An excellent service all round. Thank you

22 juni 2026
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Antwoord van Wellingtons Home Electrical

Thank you for your wonderful review. We're delighted to hear that ordering online was straightforward and that you found our delivery and installation service so convenient. It's great to know our Erith team kept you informed throughout, and that our delivery and installation team provided the polite, careful and helpful service we pride ourselves on. We really appreciate your kind words and hope you enjoy your new washing machine for many years to come.

Beoordeeld met 5 van de 5 sterren

Excellent customer service

Excellent customer service. They are even holding the FF until our kitchen fitted needs it. Can’t ask for more than that. 10/10

15 juni 2026
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Antwoord van Wellingtons Home Electrical

Thank you for your fantastic review. We're so pleased to hear you received excellent customer service. We know how important timing is when you're having a new kitchen fitted, so we're happy we could safely hold onto your fridge freezer until you're ready for it. We really appreciate your kind words and your 10/10 recommendation, and we look forward to helping you again in the future.

Beoordeeld met 5 van de 5 sterren

The salesperson was personable

The salesperson was personable, professional, informative and I felt no pressure. Very friendly staff and helpful staff when I needed to do the guarantee for the tv.

13 juni 2026
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Antwoord van Wellingtons Home Electrical

Thank you for your lovely review. We're delighted to hear our team made your experience such a positive one. Providing friendly, knowledgeable service without any pressure is exactly what we aim for, so it's wonderful to know you felt well looked after. We're also pleased we could help with your TV guarantee, and we really appreciate you taking the time to share your feedback. We hope you enjoy your new TV for many years to come.

Beoordeeld met 5 van de 5 sterren
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Antwoord van Wellingtons Home Electrical

Thank you for your kind review. We're delighted to hear you were pleased with the service you received. We really appreciate you taking the time to share your feedback and hope to see you again in the future.

Beoordeeld met 5 van de 5 sterren

Highly recommend

Great website, quick delivery and very helpful staff

21 juni 2026
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Antwoord van Wellingtons Home Electrical

Thank you for your wonderful review and recommendation. We're so pleased to hear you found our website easy to use, your delivery was quick, and our team was helpful throughout. We really appreciate your support and look forward to helping you again in the future.

Beoordeeld met 5 van de 5 sterren

Very friendly customer service!

Very friendly customer service extremely helpful quick delivery product exactly as described they made multiple calls to confirm everything was correct and we’re very prompt about all details. Highly recommend.

20 juni 2026
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Antwoord van Wellingtons Home Electrical

Thank you for your fantastic review and recommendation. We're delighted to hear that our team provided friendly, helpful service and kept you informed every step of the way. It's great to know your product arrived quickly and exactly as described. We really appreciate your kind words and look forward to helping you again in the future.

Beoordeeld met 5 van de 5 sterren

Recently move house

Recently move house. We have order several appliance all delivered on time. We received a great deal of help in store with choosing a suitable appliance at a good price.

Beyond the call of duty service. From a loaned fridge freezer until our choosen mode arrived to a member of staff delivering a small item in his own time can not fault them.

19 juni 2026
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Antwoord van Wellingtons Home Electrical

Thank you for your wonderful review. We're delighted we could help make your house move that little bit easier. It's great to hear our team helped you choose the right appliances, delivered everything on time and went the extra mile by providing a loan fridge freezer and personally delivering a small item when you needed it. Your kind words mean a great deal to us, and we hope you enjoy your new home and appliances for many years to come.

Beoordeeld met 5 van de 5 sterren

Very professional

Very professional, great customer service, good communication, arrived on time and installation went smoothly. Fridge freezer works great, gave advice on initial usage. Jobs a good'un.

4 juni 2026
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Antwoord van Wellingtons Home Electrical

We're delighted to hear that everything went smoothly, from the communication and customer service through to the delivery and installation of your new fridge freezer.

Our team takes great pride in arriving on time, providing expert advice and making sure customers feel confident using their new appliance from day one. It's wonderful to know that your fridge freezer is performing well and that the installation process met your expectations.

Beoordeeld met 5 van de 5 sterren

Reconnecting washing machine and removing old fridge.

The fact that your people turned up on time and were helpful and efficient as usual.

16 juni 2026
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Antwoord van Wellingtons Home Electrical

We're delighted to hear that our team arrived on time and provided the helpful, efficient service you've come to expect from Wellingtons.

From reconnecting your washing machine to removing your old fridge, our delivery and installation teams work hard to make the process as straightforward and stress-free as possible.

It's especially rewarding to hear the word "usual" because it means we've been able to consistently deliver the level of service our customers deserve.

Beoordeeld met 5 van de 5 sterren
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Antwoord van Wellingtons Home Electrical

From expert advice and product selection through to delivery and aftercare, our team works hard to make the whole process as smooth and straightforward as possible.

Thank you for choosing Wellingtons. We really appreciate your support and look forward to helping you again in the future.

Beoordeeld met 5 van de 5 sterren

Prices were as good as big stores

Prices were as good as big stores. Service was perfect and on time.

2 juni 2026
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Antwoord van Wellingtons Home Electrical

We're delighted to hear that you found our prices competitive with the big retailers while still receiving the personal service that comes with shopping with an independent family business.

Providing great value, reliable delivery and excellent customer service is at the heart of everything we do, so it's wonderful to know we delivered on all three.

Beoordeeld met 5 van de 5 sterren

No fuss

No fuss. Everyone was very helpful.

13 juni 2026
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Antwoord van Wellingtons Home Electrical

Sometimes the best feedback is the simplest. We're delighted to hear your experience was "no fuss" and that our team was helpful throughout.

Making the process easy, straightforward and stress-free for our customers is exactly what we aim for every day.

Beoordeeld met 5 van de 5 sterren

We have used Wellington's for many…

We have used Wellington's for many years. The staff are informative and communication is good. The installation of my new appliance was efficiently carried out.

13 juni 2026
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Antwoord van Wellingtons Home Electrical

It's especially rewarding to hear from customers who have trusted Wellingtons for many years. We're pleased that our team's product knowledge, communication and service continue to meet your expectations.

We're also delighted to hear that the installation of your new appliance was carried out efficiently and smoothly.

Beoordeeld met 5 van de 5 sterren

Helpful Chris

Chris, on the "help" phones was friendly and helpful in choosing the Tumble Dryer and guiding me through the mass of pages and data.

12 juni 2026
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Antwoord van Wellingtons Home Electrical

We're delighted to hear that Chris was able to help you find the right tumble dryer and guide you through all the information available. We know that comparing specifications, features and models can sometimes feel overwhelming, which is why our team is always happy to help make the process easier.

We'll be sure to pass your kind words on to Chris.

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