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Wellingtons Home Electrical Reviews 

2.941
•
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I have bought from Wellingtons in the past ordering a dishwasher over the phone but felt I wanted to look at the inside of fridge/freezers before buying. Lovely laid out shop with very helpful st... Toon meer

Beoordeeld met 5 van de 5 sterren

Ordered on line on Tues and appliance delivered on Thursday morning. Very smooth. I missed a voicemail from the shop also on Tues thanking me for the purchase and advising of the expected delivery... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Staff are always very helpful and knowledgeable concerning their products, whether instore, on the phone, or the delivery team. We have bought several different appliances over the years all of whi... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

It was good rather than great, especially after the salesman indicating that we would be looked after. I had to phone to remind the salesman that the TV was due for delivery when we did not get any n... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Huishoudapparatuur winkel
  2. Elektronicabedrijf
  3. Elektronicawinkel
  4. Huishoudelijke apparatuur klantenservice
  5. Televisiewinkel
  6. Winkel

Over Wellingtons Home Electrical

Geschreven door het bedrijf

Wellingtons Electrical is an independent electrical retailer serving Kent and South East London since 1898 with showrooms in Erith and Bromley. Whether you visit us in-store or shop online, you'll enjoy expert advice, outstanding customer service and a carefully selected range of premium electrical appliances from the world's leading brands.

From washing machines, fridge freezers and ovens to TVs, vacuum cleaners, coffee machines and kitchen taps, we stock trusted brands including AEG, Bosch, Miele, NEFF, Siemens, Samsung, Sony, Shark, Dyson, Quooker, Rangemaster, Liebherr, Smeg and many more.

Showrooms

Visit our Erith or Bromley showroom to explore our products in person and speak to our knowledgeable team. With decades of combined experience, we're here to help you choose the right appliance for your home and answer any questions along the way.

Leading Brands

We offer an extensive range of kitchen appliances, home entertainment, floorcare and small domestic appliances from some of the biggest names in the industry. Whether you're replacing a single appliance or planning a complete kitchen, you'll find quality products to suit every home.

Award-Winning Service

Outstanding customer service has always been at the heart of what we do. Thousands of five-star customer reviews reflect the care and attention we give every order, and our commitment has been recognised through multiple industry awards, including honours from the Electrical Retail Industry Awards (ERT), Innovative Electrical Retailing (IER) Awards and local Above and Beyond Bromley awards.

Expert Advice

Choosing the right appliance can be confusing, but our experienced sales team is here to help. Whether you visit a showroom, give us a call or use our website chat, we'll provide honest, practical advice to help you make the right decision.

Delivery & Installation

We deliver six days a week, with convenient delivery days and time slots to suit your schedule. Our own two-person delivery and installation team will carefully deliver large appliances to any room in your home, professionally install them where required, and can even remove and recycle your old appliance.

Customer Support

Our service doesn't end when you place your order. We'll contact you to arrange delivery, keep you updated throughout the process and remain on hand should you need any further advice or assistance. Whether by phone, in-store or through our online chat, our friendly team is always happy to help.

Why Shop with Wellingtons?

Over 127 years of trusted local service Thousands of five-star customer reviews Award-winning customer service Expert advice from experienced specialists Premium brands at competitive prices Six-day delivery with convenient time slots Professional in-house delivery and installation Two-person delivery to any room in your home Online shopping backed by real people ready to help

Local Free Delivery

Geschreven door het bedrijf

We offer free delivery to selected UK locations and can often deliver within 24 hours of purchase
Wellingtons Electrical has their own in-house delivery and installation team which means we can be more flexible and communicative with our customers, working around a time that is convenient for you.
Over 127 years on the high street
Our team of experts know their stuff! We've been helping families find the right appliances since 1898, that’s five generations of know-how, and counting.
5* Customer Service
At Wellingtons, customer service isn't just something we talk about, it's what we're known for. With thousands of genuine 5-star reviews, our customers regularly praise our knowledgeable team, honest advice, reliable delivery and professional installation. From helping you choose the right appliance to delivering, installing and supporting you after your purchase, we're committed to making every step of your experience as easy and enjoyable as possible.

Price Match Promise

Wellingtons is pleased to offer an in-store only price match guarantee

Wellingtons is pleased to offer an in-store only price match guarantee
We all love getting the best deals, and sometimes even saving a few pounds can make a huge difference. That's why we're committed to matching the price of any product you find cheaper elsewhere.

Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

3K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(2.941)

363 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Great customer service

Great customer service from Wellingtons. They really do care about their customers. Can highly recommend them.

4 augustus 2026
Review zonder uitnodiging
Logo Wellingtons Home Electrical

Antwoord van Wellingtons Home Electrical

Thank you so much for your kind review. We're delighted to hear you received great customer service and that you felt our team genuinely cares about our customers. Your recommendation means a great deal to us, and we really appreciate your support. We look forward to helping you again in the future.

Beoordeeld met 5 van de 5 sterren

Best store for all electrical needs

Lovely store, such helpful staff and always go the extra mile to help. My second purchase from them and I wouldn’t go anywhere else for my electrical goods. Highly recommended.

28 juli 2026
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Antwoord van Wellingtons Home Electrical

Thank you so much for your wonderful review and for choosing Wellingtons again. We're delighted to hear our team has been able to help on both occasions and that our service keeps you coming back. Your recommendation means a great deal to us, and we look forward to helping you with your next appliance purchase.

Beoordeeld met 5 van de 5 sterren

Very good customer service

Very helpful staff when looking for a new fridge freezer with dimensions to fit limited space in a small kitchen.

Paul called me back promptly after l left a message on their website to confirm details of a suitable product in stock.

Fridge freezer was delivered on arranged date/ estimated (am) time and was unpacked & fitted professionally.

I would definitely use Wellingtons again for any future electrical home products.

20 juli 2026
Review zonder uitnodiging
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Antwoord van Wellingtons Home Electrical

Thank you for taking the time to leave such a wonderful review. We're delighted to hear that Paul was able to help you find the right fridge freezer for your space and that the whole process, from your initial enquiry through to delivery and installation, went smoothly. We'll be sure to pass your kind comments on to the team. We really appreciate your recommendation and look forward to helping you again in the future.

Beoordeeld met 5 van de 5 sterren

Wellingtons are always helpful and…

Wellingtons are always helpful and honest - we wouldn't go anywhere else.

24 juli 2026
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Antwoord van Wellingtons Home Electrical

Thank you so much for your continued support. It means a lot to hear that you find our team helpful and honest, and that you wouldn't go anywhere else. We really appreciate your loyalty and look forward to helping you again whenever you need us.

Beoordeeld met 5 van de 5 sterren

First class service from visiting the…

First class service from visiting the store, help with making my decision to delivery and installation. All staff helpful, informative and friendly. Thank you.

24 juli 2026
Logo Wellingtons Home Electrical

Antwoord van Wellingtons Home Electrical

Thank you for your wonderful review. We're delighted to hear you received first-class service from your visit to our showroom right through to delivery and installation. It's great to know our team was helpful, informative and friendly throughout the process. We really appreciate your kind words and hope to welcome you back to Wellingtons again soon.

Beoordeeld met 4 van de 5 sterren
Logo Wellingtons Home Electrical

Antwoord van Wellingtons Home Electrical

Thank you for your review. We're delighted to hear you found our team helpful and informative. We really appreciate your feedback and hope to welcome you back to Wellingtons again in the future.

Beoordeeld met 5 van de 5 sterren

All the help we neede

Very informative and efficient in the office. Helped to find the right product for us. Arranged fitting all carried by experienced sub contractor. Excellent service all around

22 juli 2026
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Antwoord van Wellingtons Home Electrical

Thank you for your wonderful review. We're delighted to hear our team helped you find the right product and kept you informed throughout the process. It's great to know the installation went smoothly too. We really appreciate your kind words and are pleased you had such a positive experience with Wellingtons Electrical.

Beoordeeld met 5 van de 5 sterren

All the staff are knowledgeable

All the staff are knowledgeable, helpful, and make sure you know what is going to happen next-AND THEN DO IT. Family feel to the business. Glad to have them on my high street- but can be accessed online too.

28 juli 2026
Review zonder uitnodiging
Logo Wellingtons Home Electrical

Antwoord van Wellingtons Home Electrical

Thank you for such a lovely review. We’re so pleased that the knowledge, communication and reliability of our team stood out. That family feel and personal service is incredibly important to us, whether you visit us on the high street or shop with us online. Thank you for supporting Wellingtons!

Beoordeeld met 5 van de 5 sterren

Great !!!!!

20 juli 2026
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Antwoord van Wellingtons Home Electrical

Thank you for the great review. We really appreciate your feedback and are so pleased you had a positive experience with Wellingtons.

Beoordeeld met 5 van de 5 sterren

Friendly staff

Friendly staff. Got the job done quickly and well and left no mess

8 juli 2026
Logo Wellingtons Home Electrical

Antwoord van Wellingtons Home Electrical

Thank you for your lovely review. We’re pleased to hear our team got everything sorted quickly and efficiently, and left everything clean and tidy afterwards. Thank you for choosing Wellingtons.

Beoordeeld met 5 van de 5 sterren

Wellingtons delivered on time with…

Wellingtons delivered on time with friendly professional staff. The price was as good as anywhere else but included the delivery on a Saturday. Local company doing everything right.

25 juli 2026
Logo Wellingtons Home Electrical

Antwoord van Wellingtons Home Electrical

Thank you for your lovely review. We’re really pleased you were happy with the price, Saturday delivery and the friendly service from our team. It means a lot to hear we’re doing things right as a local independent business. Thank you for choosing Wellingtons.

Beoordeeld met 5 van de 5 sterren
Logo Wellingtons Home Electrical

Antwoord van Wellingtons Home Electrical

Thank you for your kind review. We’re delighted to hear you received excellent customer service from our team. We really appreciate you choosing Wellingtons and hope to help you again in the future.

Beoordeeld met 5 van de 5 sterren

Great price

Great price. Great service. Quick delivery. Lovely people to deal with. Thank you

17 juli 2026
Logo Wellingtons Home Electrical

Antwoord van Wellingtons Home Electrical

Thank you for your lovely review. We’re so pleased you were happy with the price, service and speedy delivery. We really appreciate you choosing Wellingtons and hope we can help you again in the future.

Beoordeeld met 5 van de 5 sterren

Excellent buying and delivery…

Excellent buying and delivery experience. The young lads that delivered the fridge freezer and took the old one away were a credit to your company.

14 juli 2026
Logo Wellingtons Home Electrical

Antwoord van Wellingtons Home Electrical

Thank you for your lovely review. We're so pleased to hear you had a great experience from purchase through to delivery. We'll make sure your kind comments are passed on to our delivery team. It's always wonderful to hear they're doing Wellingtons proud. Thank you for choosing us.

Beoordeeld met 5 van de 5 sterren

Good to shop locally and receive a…

Good to shop locally and receive a service from staff that care and go the extra mile

13 juli 2026
Logo Wellingtons Home Electrical

Antwoord van Wellingtons Home Electrical

Thank you for your lovely review. As a local independent business, it means a lot to hear that you value the personal service our team provides. We really appreciate your support and look forward to helping you again in the future.

Beoordeeld met 5 van de 5 sterren

Good service

We received phone call from the driver giving his ETA. The tumble was unpacked, delivered, fitted & the old one taken away. All very quick & the guys were pleasant & polite.

9 juli 2026
Logo Wellingtons Home Electrical

Antwoord van Wellingtons Home Electrical

Thank you for your lovely review. We're delighted to hear everything went smoothly, from the driver's update through to the delivery, installation and removal of your old tumble dryer. I'll be sure to pass your kind comments on to the team. We really appreciate your support and hope to help you again in the future.

Beoordeeld met 5 van de 5 sterren

Excellent installation of new appliance.

Although we were allocated a slot towards the end of the day our delivery crew were cheerful and very helpful. The installation of the appliance was not straightforward but after some thoughtful problem solving they managed to get everything in working order. A job well done. Thank you.

14 juli 2026
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Antwoord van Wellingtons Home Electrical

Thank you for taking the time to leave such a kind review. We're delighted to hear that our delivery and installation team provided such a positive experience. It's great to know they were able to overcome the challenges with the installation and get everything working perfectly. I'll make sure your comments are passed on to the team. Thank you for choosing Wellingtons Electrical, and we hope to be of assistance again in the future.

Beoordeeld met 5 van de 5 sterren

Promtly dealt with Q/recommendation and…

Promtly dealt with Q/recommendation and speedily supplied & fitted appliance

30 juni 2026
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Antwoord van Wellingtons Home Electrical

Thank you for your review. We're delighted to hear we could answer your questions, recommend the right appliance and arrange a prompt supply and installation. We really appreciate you choosing Wellingtons Electrical and hope to help you again in the future.

Beoordeeld met 5 van de 5 sterren
Logo Wellingtons Home Electrical

Antwoord van Wellingtons Home Electrical

Thank you for your kind words. We're delighted to hear you received great customer service and a prompt response. We really appreciate your feedback.

Beoordeeld met 5 van de 5 sterren

Small shops shouldn’t be ignored!

I’ve been using Wellingtons since becoming a homeowner in the mid seventies. Their prices are competitive, the service & delivery is second to none, and more importantly there is efficient aftercare when the unforeseen happens. That is why I will continue to use them!

1 juli 2026
Logo Wellingtons Home Electrical

Antwoord van Wellingtons Home Electrical

Thank you for your wonderful review and for your loyal support over so many years. It means a great deal to us that you've continued to choose Wellingtons since becoming a homeowner. We're delighted to hear you value not only our competitive prices and delivery service, but also the aftercare we provide when it's needed most. Thank you for recommending independent retailers like us. We look forward to helping you for many more years to come.

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