Required decking boards and joists for a home project. Ordered the materials from Wern Wood. Price wasn't over expensive and the quality was perfect for the job. Delivery was prompt and delivery staff... Toon meer
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Lees wat reviewers zeggen
Ordered £400 worth of timber on the 17th July. Selected a delivery date of 23rd July (earliest that was available). I emailed to check on the 22nd if the 23rd was going ahead. Revived an e... Toon meer
Can't fault this company at great prices on wood and materials fixings etc great delivery service. Had to ring to add to order customer service was brilliant 5 stars ⭐⭐⭐⭐⭐ will be new supplier of wood... Toon meer
So glad I found Wern-Wood after seeing them advertised on Facebook — their prices are amazing and easily the cheapest around. I called into the shop and the man serving was absolutely brilliant: rea... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Houthandel
- Doe-het-zelfzaak
- Tuincentrum
- Hoveniersbenodigdheden winkel
- Multiplexleverancier
- Houtbewerkingsmaterialen winkel
Geschreven door het bedrijf
Wern-Wood is an independent timber merchant serving South Wales, supplying high-quality timber, fencing, decking, and building materials to both trade professionals and DIY customers. With a strong focus on value, availability, and reliable service, Wern-Wood is committed to offering competitive pricing, including a Price Match Promise on like-for-like products. Customers can benefit from a convenient next working day delivery service, with the option to select a preferred delivery date at checkout, as well as Click & Collect from the yard. Orders are handled by an experienced team who understand the demands of building projects and aim to provide a straightforward, dependable service from order to delivery. Wern-Wood combines traditional merchant values with a modern, customer-focused approach, making it easier to source the right materials quickly and with confidence.
Contactgegevens
Wharf Road, SA11 2JX, Neath, Verenigd Koninkrijk
- 01639 874760
- david@wern-wood.co.uk
- wern-wood.com
4,5
Uitstekend
173 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 50% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
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Great value
2 juli 2025
Easy to order good service …
Easy to order good service and delivery was correct and quick
30 juni 2025
These guys are amazing well priced and…
These guys are amazing well priced and great quality. Also polite and delivered right to my door .Simply the best well done guys if I could give you 10 stars I would fantastic!
24 juni 2025
Review zonder uitnodiging
Managed to fit my delivery in even…
Managed to fit my delivery in even though they were short staffed. Helpful staff and friendly helpful drivers. Can’t fault them. Keen prices as well.
11 juni 2025
Will return in future
Have made recent purchases at Briton Ferry and collected and also online for bigger order with local delivery. Very happy with service, products and prompt delivery of items. Staff helpful and friendly. Certainly will be returning based on recent experience.
2 juni 2025
Amazing service
Amazing service always on time and very pleasant
4 juni 2025
Review zonder uitnodiging
Great price and service
Ordered timber online, easy to do, good prices and great delivery, driver rang to say on way, wasn't in and he left timber, where I asked to leave it, nothing to much trouble.
30 mei 2025
Great prices for amazing products
Great prices for amazing products. I would highly recommend Wern wood to anyone who is looking for high quality products at great prices.
3 mei 2025
Excellent service again
Excellent service again cheapest timber I’ve found would highly recommend
8 mei 2025
Antwoord van Wern Wood Timber Merchants
Hi Pete,
We're thrilled to hear you’re happy with our service and prices. Looking forward to helping you again soon!
Antwoord van Wern Wood Timber Merchants
Hi Chris
We're so pleased to hear you’re happy with our quick delivery and quality products. We truly appreciate your support!
Antwoord van Wern Wood Timber Merchants
Hi Dave
We’re so happy you’re pleased with our prices and speedy delivery. Your support means a lot to us! :)
It doesn’t tell you a delivery date so…
It doesn’t tell you a delivery date so waited a week to get delivered. Wasn’t kept up to date. The quality of the wood is excellent though
7 mei 2025
Antwoord van Wern Wood Timber Merchants
Hi Lee
Thank you for your feedback! We're really sorry to hear about the lack of communication regarding your delivery.
While our standard delivery window is 3-7 working days, we’re working on improving our updates to keep customers better informed.
On a positive note, we’re thrilled that you’re happy with the quality of the wood! If you ever have questions or need assistance with future orders, please don’t hesitate to reach out – we’re here to help and make your experience seamless. Thanks for choosing Wern-wood
Good quality timber
2nd time I have used Wern wood, prices are the cheapest I’ve found and the timber is a good quality 70 lengths of 4 x 2 CLS and all of them straight. Had an issue with the delivery which was out of their control, they kept me informed and delivered the timber the next day. Will use Wern wood every time 10/10
3 mei 2025
Antwoord van Wern Wood Timber Merchants
Thank you so much for your honest review and for being a returning customer – it means the world to us! We're thrilled to hear that you found our prices unbeatable and our timber quality top-notch. It’s great to know the 70 lengths of 4x2 CLS met your expectations with their straightness and quality.
We sincerely appreciate your understanding regarding the delivery issue and are glad we could resolve it quickly for you. Keeping our customers informed and ensuring satisfaction is always our priority. We can’t wait to serve you again – thank you for your continued trust in Wern-wood
Another awesome experience with Wern…
Another awesome experience with Wern wood! Great timber, cheap prices and easy to use website (they are active on WhatsApp too, 5* Comms)
Lovely delivery driver, helped me unload!
2 mei 2025
Antwoord van Wern Wood Timber Merchants
We're so glad to hear you had another awesome experience with us. It’s fantastic to know you found our timber great, prices competitive, and the website easy to navigate. We’re especially thrilled that our WhatsApp communication and 5-star service stood out to you – staying connected with our customers is a top priority!
Look forward to working with you again soon !
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