Delivery was fast, gave me the option off where to leave eg. Safe place, porch ect. Was delivered within the time slot. Wall paper matches perfectly all on all brilliant service.
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Lees wat reviewers zeggen
Excellent service. Wallpaper was so well packed there was no way it could possibly have been damaged.
Could not fulfill the order, took too long to arrive (over a week) Said it would arrive Friday but did not arrive till Monday Product was ok, however I also ordered the some from Amazon and they wh... Toon meer
Bedrijf heeft geantwoord
West End DIY sold a rare set of heavy duty staircase brackets of which I ordered 36. WED had to order extra in. Sending the brackets in two lots was key issue with their (outsourced) shiping service... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Shopping online at West End DIY is straightforward and user-friendly. The site offers a wide range of products including wallpaper, paint, tools, homeware, and garden supplies, all neatly organized by category. You can filter by brand, colour, or style to find exactly what you need, and there are monthly online-only offers such as free delivery on orders over £75. Product pages clearly show details like availability and delivery options, and checkout is simple with transparent costs. Customer reviews highlight fast delivery, secure packaging, and responsive support if any issues arise. Overall, it’s a reliable, family-run DIY retailer offering a convenient online shopping experience with great customer service.
Contactgegevens
13 Saint James Road, NN18 8AL, Corby, Verenigd Koninkrijk
- 01536205105
- westenddiy@hotmail.com
- westenddiy.co.uk
4,6
Uitstekend
211 reviews
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Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
A personal response to my email by Jack…
A personal response to my email by Jack and a very speedy delivery.
17 december 2025
Antwoord van West End Diy
Thank you very much for your review, we are glad that you had a good experience shopping with us!
Wood paint ordered …
There was an issue with the incorrect paint sent, however this was felt with very swiftly , and was very pleased with the communication received.
7 december 2025
Antwoord van West End Diy
Thank you for your review! Apologies for the mix up in the paint you had first received, but I'm glad we could get this exchanged and corrected very quickly for you.
Fantastic customer service
Fantastic customer service. Fixed an issue that I had made when ordering with no problem. Totally recommend as a great place to purchase from.
17 december 2025
Review zonder uitnodiging
Antwoord van West End Diy
Thank you very much for your complementary review! We look forward to seeing you with us again in the future!
Brilliant company to deal with and my…
Brilliant company to deal with and my Christmas star was exactly as described
5 december 2025
Antwoord van West End Diy
Thank you for your kind words and review. I am glad you are left satisfied with your order/product and experience with us!
Good corispondence fast delivery and…
Good corispondence fast delivery and great product will use this company again
6 december 2025
Antwoord van West End Diy
Thank you for your review! We really appreciate this and look forward to seeing you shop with us again sometime in the future.
Exceptional customer service.
The member of staff who took our order was just amazing! So helpful. The order arrived within 2 days, nicely packaged. We wish other companies had such an efficient service!
12 december 2025
Antwoord van West End Diy
Thank you very much for your complementary review. We really appreciate the kind words and we hope to see you again with us in the future!
Seamless experience with these guys
Seamless experience with these guys, mention to Jack who answered my query quickly and comprehensively.
4 december 2025
Antwoord van West End Diy
Thank you your review and sharing your experience with us! I'm glad I could help out and we hope to see you again in the future!
Highly recommend
So helpful when I was looking for a particular batch number.
Wallpaper dispatched promptly and was exactly what we needed.
Highly recommend and many thanks.
10 december 2025
Antwoord van West End Diy
Thank you so much for your kind and complementary review! I'm glad we help out in what you were looking for and that you are satisfied with your experience with us! We hope to see you again in the future.
Antwoord van West End Diy
Thank you for your review! Please could we ask you to check your emails to get into contact with us, Many Thanks.
Great service and competitive prices.
3 december 2025
Antwoord van West End Diy
Thank you for your review, we really appreciate your kind words.
Antwoord van West End Diy
Many thanks for your complementary review, we really appreciate this and I'm glad you are satisfied shopping on our website!
I can't really review as I haven't…
I can't really review as I haven't received my order yet. The prices are great, communication is great but will need to wait to see when my order is delivered
5 december 2025
Antwoord van West End Diy
Thank you for your complementary review, please let us know your thoughts once you receive your order.
Excellent service.
Good value for money item. They did send the wrong amount, but the man I spoke to was absolutely lovely and said he would sort it out and I got an email the next day. They couldn’t apologise enough and re-ordered the items and they arrived quickly. First class customer service. Thank you so much.
27 november 2025
Antwoord van West End Diy
Thank you very much for your kind & complementary review! Sorry we messed up a little bit!, but glad we could get this quickly resolved for you. We hope to see you again in the future.
Excellent Customer Service
The customer service from this company is wonderful. We ordered a garden table and chairs and unfortunately the chairs and table didn’t match on delivery from the distributors. Not West End’s fault! Jack and the team were on the case straight away and got it sorted keeping me informed of progress along the way. I don’t think I have ever received such great communication before, which was so reassuring it would be sorted. I would definitely use them again and certainly recommend to family and friends. Thank you again, I am very pleased.
Christine
8 december 2025
Review zonder uitnodiging
Antwoord van West End Diy
Thank you very much for your detailed and complementary review! Apologies again you had received that problem upon delivery, but I'm glad we got it sorted in the end. Thank you for the recommendation and we hope to see you again with us in the future! All the best.
Excellent quick service
Excellent quick service. Easy to use site on line. Great help when delivery was delayed through no fault of yours.
26 november 2025
Antwoord van West End Diy
Thank you very much for your review, glad you found our website easy to use and also complementing our quick service!
Super fast and efficient service
Super fast and efficient service and item packaged extremely well.
2 december 2025
Antwoord van West End Diy
Thank you for your review, it is much appreciated!
West End DIY offer a huge range
West End DIY offer a huge range of every day items that you need, or didn’t know you needed. It’s my go to place for the everyday diy items, but also for specialist or routine cleaning materials. Great for everything for maintaining a home. And they have a wonderful paint section too.
And the staff are always knowledgeable and friendly. A great asset to the area
1 november 2025
Review zonder uitnodiging
Antwoord van West End Diy
Thank you for your detailed and complimentary review, it is very much appreciated and we hope to see you again with us soon!
Antwoord van West End Diy
Thank you very much for your complimentary review!
Easy transaction from start to finish … Happy customer 😀
Easy transaction from start to finish no problems
30 november 2025
Antwoord van West End Diy
Thank you for your kind review! Glad we can keep you happy.
Very helpful staff
Very pleasant chap on the phone helped us identify the paper we needed and phoned other branches to collect in rolls as it is now discontinued, he got back to us very quickly with the news that he had located 6 rolls and they were purchased and delivered efficiently.
27 november 2025
Antwoord van West End Diy
Thank you very much for your kind review! Glad we could help source the wallpaper you were looking for and that they were delivered in a timely manner! We hope to see you again in the future.
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