I ordered a paper cutter from Whitaker Brothers. The staff emailed shortly after asking specifics on shipping and tge company where the equipment would be delivered. All in all I have received 3/4 ema... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
We purchased the the HSM Profipack C400 Cardboard Shredder for our e-commerce business to start using our old cardboard as filler material instead of purchasing paper and foam. It was shipped quick o... Toon meer
Customer service was initially great; however, when I emailed and called to follow up regarding an order I placed there was confusion and lack of communication. My order was shipped via ground without... Toon meer
The folding machine we ordered arrived very quickly and seems to be working well so far. We were supposed to receive a free cleaning kit with our purchase. The manufacturer stopped sending them ap... Toon meer
Bedrijfsgegevens
- Datavernietigingsmateriaal groothandelaar
- ook in
- Business to Business-service
- Fabrikant
- Kantoorbenodigdhedenwinkel
- Kantoormeubilair leverancier
- Kantooruitrusting reparatieservice
Geschreven door het bedrijf
Established in 1945, Whitaker Brothers is a trusted supplier of data destruction solutions, paper handling & print finishing machines, and mailroom essentials. Their product range spans shredders, degaussers, disintegrators, paper folding machines, paper cutters & trimmers, and paper joggers, and cater to government agencies, military installations and commercial entities of all sizes. Based in the Washington, D.C. metro area, and veteran-owned, Whitaker Brothers offers competitive prices, excellent service from their tenured and knowledgeable staff, and advice from their experienced product experts that surpasses any of their competitors. They pride ourselves on their ability to provide steadfast customer support long after the initial sale.
Contactgegevens
3 Taft Court, 20850, Rockville, Verenigde Staten
- 800-243-9226
- satisfaction@whitakerbrothers.com
- whitakerbrothers.com
4,2
Goed
873 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Shopping was easy on the website and we…
Shopping was easy on the website and we were even contacted personally to make sure we were getting the machine we needed. Great service. Was shipped the same day and we received it in 2 days.
5 maart 2020
Review zonder uitnodiging
Easy to order
Easy to order, great customer service, awesome product!
3 maart 2020
Review zonder uitnodiging
Not enough pic of the item from other…
Not enough pic of the item from other sides. But I called with questions and the sales department was super helpful
24 februari 2020
Review zonder uitnodiging
Three days after I placed the order
Three days after I placed the order, I still haven't received the delivery confirmation. The delivery process was exceptionally slow. This makes me feel anxious.
22 februari 2020
Review zonder uitnodiging
Excellent Customer Service
I cannot say enough good things about my purchase. This was the first time I've ordered from Whitaker Brothers and the first time to buy a folding machine. I read reviews, watched videos & chose a folding machine. I placed the order and was pleased to receive an email from customer service. They wanted to verify my purchase and & be sure I was confident in my selection before they filled the order. I responded that it was our first time to purchase a folder, but that I had researched before making the order. Within 5 minutes of sending the email response, I received a phone call from their customer service asking if I wanted to discuss my purchase to see if the machine I selected was indeed a good fit for our company. The representative asked a few questions and determined that the machine I had purchased was way more advanced than we needed. He recommended a different machine. A machine that cost several hundred dollars LESS than the one I originally purchased. He canceled the original order, ordered the other machine and issued a credit to my credit card for the difference between the machines in one simple phone call. I could not imagine a more proactive response from any company. I will definitely order from Whitaker Brothers again.
22 februari 2020
Review zonder uitnodiging
Incredible service
Incredibly fast shipping, packaging and checkout was a breeze.
20 februari 2020
Review zonder uitnodiging
Excellent customer service and pricing
Excellent customer service and pricing. We will definitely use again and recommend to everyone!
13 februari 2020
Review zonder uitnodiging
When I called to place an order
When I called to place an order, I had to leave a message. When I got the call back, she was very abrupt, and told me to order from website, which I did.
13 februari 2020
Review zonder uitnodiging
We have not received our product yet
We have not received our product yet, but I have found customer service to be great!
4 februari 2020
Review zonder uitnodiging
Excellent
Excellent. We ordered and received the order quickly via UPS!
30 januari 2020
Review zonder uitnodiging
The ordering process was quick and easy.
27 januari 2020
Review zonder uitnodiging
Abraham Marroquin
Quick. reliable. great service. Thank you Abraham for all your help.
25 januari 2020
Review zonder uitnodiging
Excellent transaction
Excellent transaction. Great communication. Will buy from Whitaker Brothers again!
24 januari 2020
Review zonder uitnodiging
Good old fashion service that doesn't…
Good old fashion service that doesn't seem to the norm these days.
21 januari 2020
Review zonder uitnodiging
We are very happy with the quality of…
We are very happy with the quality of service we are receiving from Whitaker Brothers.
16 januari 2020
Review zonder uitnodiging
Machine was delivered quickly and meets…
Machine was delivered quickly and meets expectations.
13 januari 2020
Review zonder uitnodiging
We were at a time when we disparately…
We were at a time when we disparately needed shredder oil. The orders came very quickly and we did not need to stop shredding. Great service and prices.
19 december 2019
Review zonder uitnodiging
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.