In 2021, I had taken loan for my son's coding classes and due to some reasons took only some classes, and EMI was running. The extra amount paid was refunded by emailing them. now again their finan... Toon meer
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Lees wat reviewers zeggen
Tanya has joined recently in Mathematics classes.Her mentor teacher is Seema Chatlani madam. She explains things in multiple ways. She is very simple, soft-spoken and friendly to Tanya. My daughter i... Toon meer
Bedrijf heeft geantwoord
Unfortunately you don't get what you are sold. The platform for coding is always down, leading to postponement of classes. The schedule goes completely haywire, and no response from support after repe... Toon meer
Testimonial It was a wonderful experience for almost a year and half long association with Chandraprabha mam . Ananya Bareth used to wait for her class to get started in the evening hours. The way M... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
In 2030, Artificial Intelligence and Robotics will touch 800 Million jobs. The world will split into creators and consumers. WhiteHat Jr makes kids creators in the new world with the first structured coding curriculum in the world for early childhood. Kids learn logic, structure, sequence and algorithmic thinking to generate creative outcomes like animations and apps. All classes are taught via a live 1:1 Online platform connecting Top 99.9th percentile of certified teachers to kids 6-18 years of age.
Contactgegevens
919, North Market Street, Suite 950, Wilmington, 19801, 19801, Wilmington, Verenigde Staten
- +13156607300
- support@whitehatjr.com
- whitehatjr.com
3,6
Gemiddeld
5K reviews
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Extraordinary Services
The quality of education given to the student is extraordinary. Teachers are very experienced and they answer to the queries of students very patiently. The Whitehat platform is user friendly and has all the information which is generally required by the students or Parents for tracking the performance. Thank You Whitehat.
18 november 2023
Antwoord van WhiteHat Jr
Thank you for your feedback. You made our day. We are constantly striving to do better and feedback from customers like you is key to helping us improve the consumer experience. We look forward to continuing to serve you well.
Very poor experience
Very poor experience. My 10000 rupees are stuck in Byju's. But there is no person in white hat Jr who can talk to Byju's management to get it resolved
17 november 2023
Antwoord van WhiteHat Jr
Dear Parent, we apologize for the inconvenience caused and we would love to make things right. We encourage you to please write to us with more details at support@whitehatjr.com with your registered email address in order for us to assist you better to the best of your satisfaction.
Excellent
Good tutor, she explains very well and supports a lot for projects and quizzes
8 november 2023
Antwoord van WhiteHat Jr
Thank you for your feedback. Teachers are the bedrock of our company, and they deliver an amazing learning experience for the children they tutor! We look forward to continuing to serve you well :)
Slow service bad experience
22 oktober 2023
Antwoord van WhiteHat Jr
Dear Parent, we apologize for the inconvenience caused and we would love to make things right. We encourage you to please write to us with more details at support@whitehatjr.com with your registered email address in order for us to assist you better to the best of your satisfaction.
Excellent work
30 oktober 2023
Antwoord van WhiteHat Jr
Thank you for your feedback. You made our day! We look forward to continuing to serve you well :)
Its totally waste of money
Its totally waste of money. Whenever there was class some error pops up and the class gets cancelled. Also they changed his class teacher. We asked them to refund our money but its been 4 months they're not answering our calls.
16 juni 2023
Review zonder uitnodiging
Antwoord van WhiteHat Jr
Dear Parent, we apologize for the inconvenience caused and we would love to make things right. We encourage you to please write to us with more details at support@whitehatjr.com with your registered email address in order for us to assist you better to the best of your satisfaction.
No quality teachers now horrible experince
No quality teachers now . when it began teachers were good but how they are like trainees dont know anything. Just read and teach bad if u ask questions no I dont know.
U can not reach at any cost for any grievance come what may
Will change teacher at last minute without notice and u can not do anything
No refund forget about it. I asked fora refund for my remaining classes . they said after numerous mails they will refund 30000 rs but after 6 months and 100 mails I am still waiting.
Suggest me what to do.
I am.filing a consumer case against them
18 juli 2023
Review zonder uitnodiging
Antwoord van WhiteHat Jr
Dear Parent, we apologize for the inconvenience caused and we would love to make things right. We encourage you to please write to us with more details at support@whitehatjr.com with your registered email address in order for us to assist you better to the best of your satisfaction.
Excellent effort
Teachers are very friendly, concepts are made clear. Clases are punctual. Timely information regarding classes are provided.
20 oktober 2023
Antwoord van WhiteHat Jr
Thank you for your feedback. Teachers are the bedrock of our company, and they deliver an amazing learning experience for the children they tutor! We look forward to continuing to serve you well :)
Very bad experience
29 oktober 2023
Antwoord van WhiteHat Jr
Dear Parent, we apologize for the inconvenience caused and we would love to make things right. We encourage you to please write to us with more details at support@whitehatjr.com with your registered email address in order for us to assist you better to the best of your satisfaction.
Master classes and evaluations
The teacher and the designed syllabus for each classes are amazing .But on thing I want to add as a feedback that about evaluation process and any special class or master class for regular students like us.so if possible arrange 2 live evaluation classes.specially my kid is in 4th grade ,in this age assessment is must just get to know the student’s position.
2 november 2023
Antwoord van WhiteHat Jr
Thank you for your feedback and for bringing this to our attention. We constantly strive to improve, and feedback from customers like you is the key to helping us improve the consumer experience. We look forward to continuing to serve you well.
They promise quick refunds
Case No. #04263352
I already sent an emails on your support email multiple times for reminding refund process. Please let me know what is the status of my refund.
They promise quick refunds, but the reality is far from it.
The refund process is very slow. I've been waiting for months for my refund, well beyond the promised 20–25 working days. They even don't know how much time is required to refund. Every time, the same email is forwarded to the customer. Saying that "we have already raised a refund request with the finance team. Kindly allow some time. "
The company doesn't communicate well with customers.
Too many technical issues during the session.
WhiteHat Jr.'s poor customer service has left me feeling cheated and ignored.
Proceed with Caution: I would advise parents to think twice before enrolling their children and spending hard-earned money on WhiteHat Jr. It's been a disappointing experience.
3 november 2023
Review zonder uitnodiging
Antwoord van WhiteHat Jr
Dear Suhas Mestry, we apologize for the inconvenience caused and we would love to make things right. We encourage you to please write to us with more details at support@whitehatjr.com with your registered email address in order for us to assist you better to the best of your satisfaction.
expert are outstanding .awesome…
expert are outstanding .awesome teachers great person and company
1 november 2023
Review zonder uitnodiging
Antwoord van WhiteHat Jr
Thank you for your feedback. Teachers are the bedrock of our company, and they deliver an amazing learning experience for the children they tutor! We look forward to continuing to serve you well :)
Antwoord van WhiteHat Jr
Thank you for your feedback. You made our day. We are constantly striving to do better and feedback from customers like you is key to helping us improve the consumer experience. We look forward to continuing to serve you well.
unprofessional people.
21 oktober 2023
Antwoord van WhiteHat Jr
Dear Parent, we apologize for the inconvenience caused and we would love to make things right. We encourage you to please write to us with more details at support@whitehatjr.com with your registered email address in order for us to assist you better to the best of your satisfaction.
Nice teaching
24 oktober 2023
Antwoord van WhiteHat Jr
Thank you for your feedback. You made our day! We look forward to continuing to serve you well :)
Bad Experience
Please teach your employees to understand the customers concerns . Without proper knowledge about the product they are just selling the product .
I am asking something and your manager is replying something .
19 oktober 2023
Antwoord van WhiteHat Jr
Dear Vikas Gulati, we apologize for the inconvenience caused and we would love to make things right. We encourage you to please write to us with more details at support@whitehatjr.com with your registered email address in order for us to assist you better to the best of your satisfaction.
Teachers make an experience awesome for…
Teachers make an experience awesome for each n every student.
WhiteHat Junior is providing a great platform to learn new & futuristic study more exciting & rewarding for the kids.
15 oktober 2023
Antwoord van WhiteHat Jr
Thank you for your feedback. Teachers are the bedrock of our company, and they deliver an amazing learning experience for the children they tutor! We look forward to continuing to serve you well :)
Misleading Promises
Case No #03737320
Misleading Promises: WhiteHat Jr's marketing creates false expectations. They promise quick refunds, but the reality is far from it.
Slow Refund Process: I've been waiting for months for my refund, well beyond the promised 20-25 working days.
Lack of Transparency: The company doesn't communicate well about the delay, leaving customers in the dark.
Customer Frustration: WhiteHat Jr's poor customer service has left me feeling cheated and ignored.
Proceed with Caution: I would advise parents to think twice before enrolling their children and spending hard-earned money on WhiteHat Jr. It's been a disappointing experience.
13 augustus 2023
Review zonder uitnodiging
Antwoord van WhiteHat Jr
Dear Parent, we apologize for the inconvenience caused and we would love to make things right. We encourage you to please write to us with more details at support@whitehatjr.com with your registered email address in order for us to assist you better to the best of your satisfaction.
Good coaching
Good coaching, updating progress periodically and seeking feedback are some of the great things that I can say is going real good and should continue to be. Would also request the coach to go a little bit deeper into the concepts that would help students grasp the jist of it.
7 oktober 2023
Antwoord van WhiteHat Jr
Thank you for your feedback and for bringing this to our attention. We constantly strive to improve, and feedback from customers like you is the key to helping us improve the consumer experience. We look forward to continuing to serve you well.
Quick and effective
14 oktober 2023
Antwoord van WhiteHat Jr
Thank you for your feedback. You made our day. We are constantly striving to do better and feedback from customers like you is key to helping us improve the consumer experience. We look forward to continuing to serve you well.
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