White Horse PC Reviews 

223
•
TrustScore 4.5 uit 5

4,5

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Beoordeeld met 5 van de 5 sterren

Very professional, smooth onboarding process, quick and easy to move in from the initial property viewing. Very organised with things like maintenance, gardening (the best I’ve seen in my time renting... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I can speak highly of their performance and professional conduct. Excellent guys! Had an awesome experience with them, but unfortunately had to leave due to work transfer. First time I will drop a th... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

As a professional landlord I have been working with Whitehorse for many years now. Initially I used Whitehorse for their consultancy services to assist with HMO licenses. More recently as I want to... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

A slightly strange positive review, in that I wasn't able to take a tenancy after referencing, and I did have what might be fairly described as a disagreement over the next steps after that. What... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Makelaardij
  2. ook in
  3. Eigendomsbeheerder
  4. Vastgoedonderhouder

Geschreven door het bedrijf

White Horse Property Consultants; we provide expert property management & lettings in Berkshire and the surrounding areas


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

223 reviews

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4 sterren
3 sterren
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4,5

Alle reviews

(223)

13 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Very attentive process to get me into…

Very attentive process to get me into the house and once in amended issues I had promptly.

23 oktober 2024
Review zonder uitnodiging
Logo White Horse PC

Antwoord van White Horse PC

Hi Max,
Thank you very much for your feedback.

We're so pleased to hear you were happy with the moving in process and we hope you're settling in ok.

If you need us, you know where we are.

Many thanks
Kevin

Beoordeeld met 5 van de 5 sterren

Clear communication

Clear communication, fast responses, lots of support. All made the move super easy! Thank you :)

1 november 2024
Review zonder uitnodiging
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Antwoord van White Horse PC

Hi Melissa,
Thank you very much for your feedback.

We hope your move goes smoothly and you settle in ok.

You know where we are if you need us.

Many thanks,
Kevin

Beoordeeld met 5 van de 5 sterren

Perfectly finished and stylish…

Perfectly finished and stylish accommodation. Highly recommended

26 februari 2024
Review zonder uitnodiging
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Antwoord van White Horse PC

Good morning,
Thank you very much for your feedback, we hope you’re settling in ok.

Many thanks
Kevin

Beoordeeld met 5 van de 5 sterren

Very Responsive

They reply to all my questions , Concerns on time . Very kind staffs they got

23 oktober 2024
Review zonder uitnodiging
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Antwoord van White Horse PC

Good morning,
Thank you very much for your feedback, we’re so pleased you enjoyed your move-in experience.

We hope you’ve settled in ok.

Many thanks
Kevin

Beoordeeld met 5 van de 5 sterren

Best and Simple

The best and quickest service there is. The room is absolutely beautiful and also what comes along with it. Jasmin is so friendly and helpful. The whole process for referencing and check in was so quick. It's a smooth experience. Very much recommended

6 oktober 2024
Review zonder uitnodiging
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Antwoord van White Horse PC

Good afternoon Aneesh,
Thank you very much for your kind words. It’s very much appreciated.

We’re so pleased you’ve been happy with our service and we really look forward to your stay with us.

Many thanks
Kevin

Beoordeeld met 5 van de 5 sterren

Recently we had a cooperation with…

Recently we had a cooperation with White Horse PC.
The people they are very professional, helpful, friendly with excellent customer service.
We are very happy and we highly recommend.
A huge Bravo to Dean personally and his team. 🙏🙏

1 augustus 2024
Review zonder uitnodiging
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Antwoord van White Horse PC

Good morning,
Thank you very much for your kind words, we hope you're settling in ok.

Many thanks
Kevin

Beoordeeld met 4 van de 5 sterren

Responsive and super friendly service

Jasmin was so helpful, she acted promptly with the fact I needed a quick turnaround (2 days). She went above and beyond to help me virtually view the property and secure it.

Very happy with the service received. Even when there were teething issues once I moved in, Jasmin did her up most to fix them in a timely manner.

Would definitely recommend.

4 juli 2024
Review zonder uitnodiging
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Antwoord van White Horse PC

Good morning,
Thank you very much for your ovally feedback, we're so pleased you've been happy with the service received so far.

We look forward to you staying with us and if there is anything you need you know where we are.

Many thanks
Kevin

Beoordeeld met 5 van de 5 sterren

Jasmine is always on time and I love…

Jasmine is always on time and I love how she works and also how she welcomes her guest she’s has done a good job

30 juni 2024
Review zonder uitnodiging
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Antwoord van White Horse PC

Good morning,
Thank you very much for your lovely feedback, we hope you're settling in OK.

Many thanks
Kevin

Beoordeeld met 3 van de 5 sterren

Jasmin has been great and wonderfully…

Jasmin has been great and wonderfully professional since I came into contact with her during my room search and I'm really grateful. Finally she got a room for me which I really appreciate. Great property, good environment, nice room but the shower 🚿 is my problem, I'm not comfortable with it at all. There is no handle which makes it difficult to use, and since the shower head is at the top, the water often gets in my hair of which I'm not comfortable with it. If there can be possible adjustment, that would be great. Thank you.

26 juni 2024
Review zonder uitnodiging
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Antwoord van White Horse PC

Good morning,
Thank you very much for your feedback.

We're so pleased that you have been happy with the service provided.

We are however a little disappointed with the three star review given that the shower would have been visible in any videos we shared with you and of course was there when you viewed the property in person.

We also note that no mention of the shower has been made on your house group chat.

These showers are designed to conceal all of the usual pipework and have been in place for several years without issue or complaint. I'm afraid the landlord won't be changing them.

We hope you enjoy your stay with us.

Many thanks
Kevin

Beoordeeld met 5 van de 5 sterren

Jasmine is so professional

Jasmine has been incredibly professional and amazing since I have been in contact with her trying to find a room to rent. She has always been in contact with me even if a room unfortunately went to a tenant. What surprised me the most , was Jasmine informed me that there was a current tenant living in the house at the time but gave their months notice and asked if I would like to view it and put a deposit down. Of course I did within a heart beat when the tenant moved out the property. She has been nothing but amazing and I’m very grateful. Communication has been out of this world. I’m moving in today to one of their properties which I am looking forward to and also meeting my new house mates!

17 mei 2024
Review zonder uitnodiging
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Antwoord van White Horse PC

Hi Holly,
Thank you very much for your wonderful feedback, we're so pleased you've been happy with the service so far.

We hope you're settling into your new home well and look forward to having you stay with us.

Many thanks
Kevin

Beoordeeld met 4 van de 5 sterren

Great property,great environment,great…

Great property,great environment,great room but my only problem here is the poor connection of the WiFi. Stronger ones needs to be installed. Thanks

18 juni 2024
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Antwoord van White Horse PC

Good evening,
Thank you very much for your wonderful review, we’re so pleased you’re happy with your room and the property in general.

We’re sorry you haven’t found the wifi very good in your room. Have you reported this through your house group chat as I don’t recall having seen it.

We will have a chat with the owner and see what package they are on and if necessary we can provide you with a wifi booster for your room to help improve the signal.

Many thanks
Kevin

Beoordeeld met 5 van de 5 sterren

White Horse PC

I had a fantastic experience renting a room through White Horse PC for six months. The process was smooth, and the team was professional and responsive. The property was well-maintained, and any minor issues were addressed. I highly recommend White Horse PC for anyone looking for a reliable and hassle-free letting agent.

1 november 2023
Review zonder uitnodiging
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Antwoord van White Horse PC

Hi Dominik,
Thank you very much for your lovely feedback, it was such a shame to see you leave.

We wish you all the success and happiness for the future.

Many thanks
Kevin

Beoordeeld met 5 van de 5 sterren

Dean has been very helpful throughout…

Dean has been very helpful throughout the process and the team was very helpful as there was no delays …I’m glad to be a part of this wonderful team …Thank you so much

8 mei 2024
Review zonder uitnodiging
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Antwoord van White Horse PC

Hi Henrietta
Thank you very much for your lovely feedback, we're so pleased you've been happy with the process so far.

We look forward to welcoming you into your new home soon.

Best wishes,
Kevin

Beoordeeld met 5 van de 5 sterren

The best rentals company I've ever used

White Horse PC are the best rentals company I've ever used. In the rentals market, it is pretty widely-known that if you report an issue, you might have to wait weeks or months for it to be resolved, and in some cases, it won't be resolved at all. Well not with White Horse. White Horse were always super quick to resolve anything and everything, no matter how big or small it was. Just one example is: over the Christmas period, we had the misfortune of having our washing machine and our (separate) dryer break down. White Horse went above and beyond and out of their way during the Christmas break to order and install a new washing machine and dryer. This is just one example of the incredible service that White Horse provided to us tenants at Kensington Road. The team have always been friendly, respectful, and responsive, and they made my stay at the house extremely warm, welcome, and pleasant. Thank you.

30 april 2024
Review zonder uitnodiging
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Antwoord van White Horse PC

Hi George,
Thank you very much for your wonderful feedback.

We're so pleased you were happy with your stay and wish you all the very best for the future.

Many thanks
Kevin

Beoordeeld met 5 van de 5 sterren

Overall Service

Dean and Kevin have been most helpful to me throughout my stay at white horse property. From the day i made an enquiry about a property till this date always have been just a call away.

On top of that White Horse Properties have excellent facilities in their properties which makes daily life routine for a working professional so much stress free.

I would personally recommend White Horse Property services to anyone looking to rent.

Thanks to the White Horse Team.

Harsh

1 mei 2024
Review zonder uitnodiging
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Antwoord van White Horse PC

Good morning Harsh,
Thank you very much for your lovely feedback, I'm so pleased you're happy with our service.

We hope you and your wife are settling in OK.

Many thanks
Kevin

Beoordeeld met 5 van de 5 sterren

I would like to thank Whitehorse PC as…

I would like to thank Whitehorse PC as they made the whole process so easy and were very accomodating. I can honestly recommend them knowing people would be in great hands
Lee

1 april 2024
Review zonder uitnodiging
Logo White Horse PC

Antwoord van White Horse PC

Hi Lee,
Thank you very much for your kind review, I'm so pleased you found the move in process stress free.

We hope you're settling in OK.

Many thanks
Kevin

Beoordeeld met 5 van de 5 sterren

AMAZING

Staff are super friendly, make the journey so smooth and enjoy every encounter with them!

5 april 2023
Review zonder uitnodiging
Logo White Horse PC

Antwoord van White Horse PC

Hi Matthew,
Thank you very much for your kind feedback.

Many thanks
Kevin

Beoordeeld met 5 van de 5 sterren

Brilliant customer service

Brilliant customer service: Responsive, efficient and extremely positive attitude towards tenants. The premises are well maintained, and frankly you couldn't ask for more. These people (White Horse PC) really take their service to heart. When dealing with them, you automatically feel valued.

14 maart 2024
Review zonder uitnodiging
Logo White Horse PC

Antwoord van White Horse PC

Good evening,
Thank you very much for your wonderful feedback.

We’re so pleased you’re happy in your home and have settled in ok.

Many thanks
Kevin

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