I tried to use FEDEX first over night but it took 3 days to get my order correct. I used my AK zip code but their system didn’t recognize Alaska. I offered to use my FEDEX shipping account number but... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Olivia was very helpful with questions about setting up the account, getting tax exempt status, and other questions. There were some glitches not of Olivia's making and Olivia was present throughout.... Toon meer
Bedrijf heeft geantwoord
Olivia was very friendly and quick when it came to recovering a receipt from an recent purchase. I will be returning to Whole Tool Box for future purchase now that I know how good the customer service... Toon meer
Bedrijf heeft geantwoord
I purchased a replacement mower deck, which is large and heavy. Shipping prices paid at checkout were reasonable. However the following day, the company contacted me asking me to pay additional shippi... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Welcome to WholeToolBox, Trusted source for high-quality parts for lawnmowers, power tools, and snow blowers and many more.
Contactgegevens
Verenigde Staten
- contact@Wholetoolbox.com
- wholetoolbox.com
3,8
Goed
36 reviews
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Heeft 100% van zijn negatieve reviews beantwoord
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Inaccurate shipping charges
I purchased a replacement mower deck, which is large and heavy. Shipping prices paid at checkout were reasonable. However the following day, the company contacted me asking me to pay additional shipping charges. Be cautious about purchasing if you wish to be charged the correct shipping amount the first time.
30 maart 2026
Antwoord van Wholetoolbox
Thank you so much for your feedback and choosing us for the mower deck since it is a oversized and heavy part the carrier provided a shipping quote after your order, which is why we reached out. We only requested the additional shipping if you wanted it. It was never a demand. We truly appreciate your understanding and hope to make your next shopping experience even smoother!
Received the right part
Received the right part. Shipped was fast and had what was needed for the repair job.
28 maart 2026
Antwoord van Wholetoolbox
We’re so happy to hear the part met your needs and arrived quickly! Thank you for choosing us, and we can’t wait to help with your next order.
Good,Easy,Fast Thank you!
3 maart 2026
Antwoord van Wholetoolbox
Thank you for your review! It’s great to know you had a fast and easy experience. We value your business and would love to assist you again anytime!
No email no info---Thanks I HAVE NO…
No email no info---Thanks I HAVE NO IDEA WHERE MY ODER IS111111
27 februari 2026
Antwoord van Wholetoolbox
Thank you for your review. Our records show your order was placed on 02/26/2025 at 8 PM CST, which was after our shipping cutoff, so it shipped the following business day on 02/27/2025. According to the tracking information, the package was delivered on 03/06/2026. The transit history also indicates a minor address-related delay, which is visible in the tracking details. We appreciate your business and hope to serve you again soon!
Communication needs improvement with…
Communication needs improvement with Chat and email
7 februari 2026
Antwoord van Wholetoolbox
We appreciate you bringing this to our attention. Improving our chat and email response is important to us, and we’re taking steps to do better. We hope you’ll give us another chance.
Part was shipped in a reasonable time
Snowblower auger housing
Part was shipped in a reasonable time, fits, and hopefully will hold up over time.
4 februari 2026
Antwoord van Wholetoolbox
Thank you so much for your support! We’re happy the auger housing fit your snowblower and arrived when expected. Don’t hesitate to reach out we’re here whenever you need us!
Great service at a fair price
They had a part that was hard to find. It was offered at a good price. I placed the order before 11AM there time and it shipped the same day. I received it 48 hours later. GREAT SERVICE!!
30 januari 2026
Antwoord van Wholetoolbox
We really appreciate your kind words! It’s great to hear the part arrived quickly and at a fair price. Thanks for choosing us we’re always here when you need us again!
my delivery of my order was great.
9 januari 2026
Antwoord van Wholetoolbox
Thanks so much for your review! We’re happy your delivery went well. Your support means a lot, and we hope to serve you again soon.
Pressure washer pump
Quick service. I received my order before I was notified it had shipped.
10 januari 2026
Antwoord van Wholetoolbox
Thanks so much for your review! It’s great to hear your order reached you faster than expected. We value your support and hope to assist you again soon.
Efficient
Pleasant staff, accomodating, efficient. There was a problem being able to deliver to my house and communication was good to get the problem solved.
10 januari 2026
Antwoord van Wholetoolbox
Thanks so much for your review! We’re happy our staff could assist and communicate clearly. Your satisfaction means a lot, and we hope to help you again soon.
Antwoord van Wholetoolbox
Thank you for sharing your experience! We’re glad the quick delivery impressed you. We appreciate your support and look forward to your next order.
Great experience!
They had thecpart I needed for half thr price of other retailers so I wondered if they were legit, but I recieved exactly what I needed even quicker than expected. I highly recommend this seller.
20 december 2025
Antwoord van Wholetoolbox
Thank you for the wonderful review! We’re glad we could provide the right part at a great price and exceed your expectations with fast delivery. We truly appreciate your recommendation!
Christ right compared to others
Priced right compared to others. Shipped out and received it extremely quick.
17 december 2025
Antwoord van Wholetoolbox
Thank you for your great review! We’re glad you found our pricing fair and that your order arrived so quickly. We appreciate your support and look forward to serving you again.
package did not get delivered
package did not get delivered! Another FEDEX blunder. I did not get notified and i guess the package is going back to the shipper?
14 december 2025
Antwoord van Wholetoolbox
Thanks for bringing this to our attention. We’ve contacted FedEx and are actively working on sending your replacement. We appreciate your patience and look forward to assisting you again.
Antwoord van Wholetoolbox
We appreciate your kind review! It’s great to know the part arrived quickly and met your expectations on quality and price. Thanks for choosing us hope to see you again!
Antwoord van Wholetoolbox
Thank you so much for your kind words! We’re happy to hear you had a great experience with us. Your support means a lot, and we look forward to serving you again soon.
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