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Beoordeeld met 5 van de 5 sterren

I submitted an order on Sunday Found out Monday I had to be out of state for awhile. Since I was not going to be home for delivery, I requested they cancel. They did so gladly without giving me... Toon meer

Beoordeeld met 5 van de 5 sterren

These guys are amazing. When ever there has been an issue with shipping these guys have stepped up to make sure we're were satisfied. Not only do we have boxes shipped to us at home, but we also... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The meat and Wild Pastures' customer service are both excellent! I always get a response on the rare occasion I have to email them (shipping issues, not quality issues), and they make sure I'm taken c... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Terrible experience with first order. Completely inadequate customer service. No one available on phone. First chat person didn't have a clue and insulted me. After wasting 40 minutes and THREE chat a... Toon meer

Bedrijf heeft geantwoord

4,4

Uitstekend

TrustScore 4.5 uit 5

219 reviews

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Beoordeeld met 4 van de 5 sterren

I love this company

I love this company. They are always quick to help out if there is ever an issue. They have a great selection of meat and at a fair price. Plus, we have peace of mind in knowing the animals are well taken care of which makes for the best tasting meat.

2 februari 2026
Review zonder uitnodiging
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Antwoord van wildpastures.com

Hi there, thank you so much for taking the time to share this. We truly appreciate your kind words and your support. It means a lot to hear that our team has been helpful when issues come up and that you’re enjoying the quality and variety of our meats. Taking good care of the animals and offering food you can feel good about is at the heart of what we do, so your feedback really resonates with us. Thanks again for being part of the Wild Pastures community.

Beoordeeld met 3 van de 5 sterren

Lowered quality of base box I signed up for

Was looking for a company that provided grass-fed meats using regenerative farming practices without using antibiotics, hormones, etc…on their animals. Ran across Wild Pastures who process meats, from various farms that use these practices. Got in on a subscription special they offered, over a year ago. Been getting recurring boxes with add-ons (my choice), every 6-8 weeks since. Have enjoyed the quality, taste, and ability to customize my box. Just got a delivery and looking to customize my next box when I noticed that my base box options are now limited to majority chicken items (to include broth now !!🤨) and little to no medium quality beef/pork cuts without a small to large upcharge. I know meat prices have risen and my “special box deal for life” went up, in price, a few months ago (was notified and accepted the rise in my box price). I was unaware, however that my base box choices would become so limited that I can now get the same they offer, at a quality organic grocery chain, at cheaper prices. Now looking for another company.

21 januari 2026
Review zonder uitnodiging
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Antwoord van wildpastures.com

Hi there!
Thank you so much for taking the time to share your feedback and for being a long-time Wild Pastures customer. I’m truly sorry to hear about the concerns you’ve had with the recent changes to your base box options. We completely understand why this would be frustrating. We have requested more details to verify your account so we may support you further and ensure you are taken care of. We sincerely appreciate your continued support of regenerative farming and your loyalty to Wild Pastures. Thank you again for letting us know — we’re here to help.

Beoordeeld met 4 van de 5 sterren

Bacon...WAY oversalted

Bacon...WAY oversalted. Hard to eat...had to choke it down. Do you guys taste this before selling it? Other than the top sirloin which is too tough and the salty bacon, I have enjoyed the other cuts of meat overall.

20 januari 2026
Review zonder uitnodiging
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Antwoord van wildpastures.com

Oh no! I’m so sorry to hear that, and I truly appreciate you taking the time to share this with us. Your feedback is incredibly valuable, and we sincerely apologize for this less-than-ideal experience. This has been shared with our Quality Control team right away so it can be addressed internally.

We’ve also submitted a request to gather a bit more detail from you so we can help further.

We look forward to supporting you!

Beoordeeld met 5 van de 5 sterren

I’m on my 3rd monthly box & so

I’m on my 3rd monthly box & so, so impressed by the quality of the meats and the attentiveness of customer service! The pricing/quality compared to organic, pasture raised from the grocery store is unmatched!!

15 november 2025
Review zonder uitnodiging
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Antwoord van wildpastures.com

Thank you so much for sharing this. We’re thrilled to hear you’re on your third monthly box and continuing to be impressed with the quality of the meats. It means a lot to know that the care we put into sourcing really comes through.

We’re also so glad you’ve had a great experience with our customer service team. Hearing that the value and quality feel unmatched compared to the grocery store truly makes our day.

Thank you for being part of the Wild Pastures community. We’re grateful to have you with us and are always here if you need anything at all.

Beoordeeld met 5 van de 5 sterren

I recommend Wild Pastures

Wild Pastures has reliable customer service and I love the fact that I’m supporting humane farming practices. The website is easy to navigate and the choices offer enough variety for my household.

9 januari 2026
Review zonder uitnodiging
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Antwoord van wildpastures.com

Thank you so much for recommending Wild Pastures. We love hearing that our values around humane farming and thoughtful customer service matter to you. We are grateful to have you as part of our community.

Beoordeeld met 1 van de 5 sterren

meat is great but.......

meat is great - customer service is the worst ever!!

No way to contact anyone.

6 januari 2026
Review zonder uitnodiging
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Antwoord van wildpastures.com

Hi there,

Thank you for sharing your feedback. We’re really glad to hear you’re enjoying the quality of the meat, and we’re sorry for the frustration you experienced trying to reach us.

Our team did connect with you earlier today, and we’re actively working with you to make sure everything is resolved. We truly appreciate your patience and the chance to make this right.

If there’s anything further you need in the meantime, please don’t hesitate to reply directly to our ongoing conversation.

Beoordeeld met 5 van de 5 sterren

We receive a regular box from Wild…

We receive a regular box from Wild Pastures. The quality of their meats--beef, pork, and chicken--is outstanding. We receive our box in a "cooler" box. Everything arrives frozen. They have excellent customer service and respond to messages in a timely manner.

1 november 2025
Review zonder uitnodiging
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Antwoord van wildpastures.com

Thank you so much for taking the time to share this, it truly means a lot to us. We are so happy to hear you are enjoying the quality of our beef, pork, and chicken, and that everything is arriving frozen and in great condition. We put a lot of care into how our boxes are packed and shipped, so it is wonderful to hear that is coming through. We also appreciate your kind words about our customer service. Our team works hard to be responsive and supportive, and feedback like this makes it all worthwhile. Thank you for being part of the Wild Pastures family.

Beoordeeld met 5 van de 5 sterren

Excellent customer service

I get meat monthly from Wild Pastures with no problems ever. It comes quickly and is always frozen. But this last order was not good. I took pictures and emailed them. Just wow. They immediately responded and remedied the situation with kindness and speed. Amazing customer service. Love this company. Thank you, Wild Pastures.

29 december 2025
Review zonder uitnodiging
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Antwoord van wildpastures.com

Thank you so much for taking the time to share this. We truly appreciate your long-term support and trust in Wild Pastures.

While we’re always glad to hear your deliveries usually arrive frozen and on time, we’re especially grateful you reached out when something wasn’t right. Taking care of our customers quickly and with kindness is incredibly important to us, so it means a lot to hear that our team was able to make things right for you.

Thank you again for your understanding and for being part of the Wild Pastures community. We’re so grateful to have you with us and are always here if you need anything at all.

Beoordeeld met 1 van de 5 sterren

Bought over $350 worth of food

Bought over $350 worth of food. Chicken was grainy and separated into mush (RAW). I have pictures. You could see the individual fibers of the muscle from the chicken and the other half of the breasts were mush. When cooked on a grill, it was a rubber nightmare. Makes me wonder what they are doing to that chicken. Bought beef tenderloins also. The tenderloins separated into 4 different compartments which tell me they are pressing smaller portions of their food together to get a whole tenderloin. I have already cancelled my credit card so they cant continue to charge me for their horrible quality food. Note * ate the pork tenderloin and that one was ok. Their chicken and beef is inferior. They only get one star for the the ok pork. Do NOT recommend! Apparently they outsource their meat to different farmers and they are the middleman. Gonna find a direct to farmer outfit to spend my money on.

19 december 2025
Review zonder uitnodiging
Logo wildpastures.com

Antwoord van wildpastures.com

We’re truly sorry to hear about your experience, and we appreciate you taking the time to share this feedback. This is not the quality standard we aim to deliver, and we understand how frustrating this must have been, especially after placing a large order.

Texture issues like the ones you described with the chicken are not typical, and we take concerns about product integrity very seriously. The same applies to your feedback on the beef tenderloin. While our cuts are whole muscle and not pressed or reformed, we recognize that how a product arrives and performs when cooked is what matters most to the customer, and we clearly missed the mark here.

To clarify one point, we do not act as a generic middleman. We partner directly with a network of independent family farms that follow our standards, and all meat is processed according to strict specifications. That said, consistency is critical, and your experience tells us we need to review this further.

Our customer service team would welcome the opportunity to review the photos you mentioned and make this right for you, even if you’ve already canceled future orders. If you’re open to it, please reach out to us directly so we can investigate and address this properly.

We appreciate your honest feedback and are glad to hear the pork tenderloin met expectations. Your comments help us improve, and we’re sorry we didn’t earn your trust this time.

Beoordeeld met 5 van de 5 sterren

Great chicken and pork

I believe I have been a customer of Wild Pastures since 2021. My favorite combination is the pork/chicken box. I love the flexibility of being able to switch out a pork or chicken option for a beef option if I want to. Easy to adjust the timing of my deliveries to my schedule. Easy to add-on extra product if I know I'm going to need more of some type of product. In all the years I have been a customer, I have only had one issue. They sent me my order twice and both arrived on the same day. They realized it was there mistake and told me to keep it or donate the 2nd box.

16 december 2025
Review zonder uitnodiging
Logo wildpastures.com

Antwoord van wildpastures.com

Thank you so much for being a Wild Pastures customer since 2021. That kind of long-term support truly means the world to us.

We love hearing that the pork and chicken box is your favorite and that the flexibility to swap cuts, adjust delivery timing, and add extras has made the subscription work seamlessly with your schedule. That flexibility is exactly what we aim to offer.

We also really appreciate you sharing that experience with the duplicate delivery. While we always work to avoid errors, we’re glad our team was able to quickly take responsibility and turn it into a positive outcome.

Thank you again for your loyalty and for taking the time to share your experience. We’re grateful to have you as part of the Wild Pastures community.

Beoordeeld met 5 van de 5 sterren

Wild Pastures Forever!

I love the quality of meat I get with my Wild Pastures subscription. Yes, there have been issues - like with any subscription - but Wild Pastures is always quick to resolve the issue and make it right. I highly recommend anyone looking for quality meat at a really fair price.

17 december 2025
Review zonder uitnodiging
Logo wildpastures.com

Antwoord van wildpastures.com

Thank you so much for taking the time to share this thoughtful review. We truly appreciate your honesty and your trust in us.

We’re so glad to hear you’re loving the quality of the meat. Also, so happy to hear our team is able to step in quickly and make things right for you. That’s something we care deeply about.

Thank you again for your recommendation and for being part of the Wild Pastures community. We’re grateful to have you with us!

Beoordeeld met 2 van de 5 sterren

We love the concept but the execution…

We love the concept but the execution needs urgent improvement. The meat is not vacuum-sealed properly. When it thaws, it leaks blood plus the meat is often freezer-burned. We tried multiple times, and each time the meat was improperly vacuum sealed. Often packages had slits/openings on the side of the meat resulting in a lot of leakage, or the packaging was significantly loose around the meat (vs tightly sealed) even though it wasnt leaking blood- air didnt fully escape, possibly due to rushing the sealing process. Both issues resulted in poor meat quality. Compared to another meat delivery company we use, the quality of the meat (likely due to mishandling) was subpar, the delivery packaging was subpar; overall, other brands have better execution. We believe in what WP is trying to do ; it's an important effort but they need to go back to the drawing board and iron out the kinks. It's disheartening to throw out animal meat. Positive notes: their customer service is good. Their recipes are delicious.

17 september 2025
Review zonder uitnodiging
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Antwoord van wildpastures.com

Thank you for taking the time to share this feedback. We’re truly sorry for the issues you experienced with packaging, leakage, and freezer burn -this is not the quality standard we aim for, and we understand how frustrating and disheartening this has felt.

Your comments about vacuum sealing and handling have been shared directly with our quality team, as improving consistency in these areas is a top priority for us. We genuinely appreciate you believing in our mission and pointing out where execution needs to improve, and we’re also grateful for your kind words about our customer service and recipes.

To make sure you were properly taken care of, we have requested additional details about your account so we may provide additional support. We look forward to helping and supporting you with your order.

Beoordeeld met 5 van de 5 sterren

I had a conflict with my order delivery…

I had a conflict with my order delivery date around the holidays and they were able to quickly change the date of delivery to put my mind at ease
Thank you

4 december 2025
Review zonder uitnodiging
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Antwoord van wildpastures.com

Thank you for sharing this. We’re really glad we could adjust your delivery date and help take that holiday stress off your plate. Our team is always here to make things a little easier whenever we can.

We appreciate you being part of Wild Pastures!

Beoordeeld met 5 van de 5 sterren

Highly recommend

The meat at Wild pastures is wonderful. But even better than their meat is their customer service. I have never been ignored or not had any questions answered or not had any issues addressed. And they were small issues. I highly recommend this company.

5 december 2025
Review zonder uitnodiging
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Antwoord van wildpastures.com

Thank you so much for sharing this. It truly means a lot. We put so much care into the meat we source, but hearing that our customer service has made a positive impact really makes our day. We are always here to help, whether it is a quick question or something that needs a little extra attention.

We are grateful to have you as part of the Wild Pastures family and appreciate the recommendation more than you know. Thank you for trusting us.

Beoordeeld met 5 van de 5 sterren

I always enjoy when my Wild Pastures…

I always enjoy when my Wild Pastures order arrives. So many tasty things to choose from. I can adjust my order frequency and selection very easily with their website. I really love supporting small American farms that are doing good work with the regenerative agriculture. The meats and fish are flash frozen so they don’t include a lot of excess water. This means you get everything that you pay for their customer service has been wonderful whenever I have a question. I highly recommend Wild Pastures.

Our household favorites include their 90%lean ground beef, pork breakfast, sausage, chicken breasts, drumsticks, and wings, pork chops, pork tenderloin roast, and so many other things, too many to mention!

4 december 2025
Review zonder uitnodiging
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Antwoord van wildpastures.com

Thank you so much for taking the time to share this. It makes us incredibly happy to hear how much you enjoy your Wild Pastures deliveries. Knowing that the variety, flexibility, and quality make a difference for your household truly means a lot.

We love supporting regenerative American farms and it is wonderful to hear that this matters to you as well. The flash frozen meats are something we are proud of, so thank you for noticing the care that goes into that process. And we are glad our customer service team has been helpful whenever you reach out. We are always here for you.

Your list of favorites made us smile. It is great to hear that so many cuts have become staples in your home. We appreciate your recommendation and are grateful to have you as part of the Wild Pastures family.

Beoordeeld met 5 van de 5 sterren

I'm happy with Wild Pastures overall

I'm happy with Wild Pastures overall. I was looking for a delivery service with grass-fed and pasture raised options. I feel good eating their products and the price is fair. Some of the red meat cuts are on the tough side, with the exception of the filet mignon, so I mostly order that, the pork, chicken and ground beef products. I also like that their products are on the Cronometer app which I use. Their customer service has always been very prompt to respond and they are very friendly.

4 december 2025
Review zonder uitnodiging
Logo wildpastures.com

Antwoord van wildpastures.com

Thank you so much for sharing your experience with us. We are glad to hear that our grass fed and pasture raised options have been a good fit for what you were looking for, and it is great to know that you feel good about the quality and value of the products you are receiving.

We appreciate your honest feedback about some of the red meat cuts feeling a bit tougher. Your insight helps us continue improving, and we will be sure to pass this along to our team. We are happy to hear that the filet mignon, pork, chicken, and ground beef have been working well for you. And it is awesome that having our items available in Cronometer makes tracking easier for you.

Our customer service team will be thrilled to hear your kind words. We are always here to help and appreciate you taking the time to write this. Thank you for being part of the Wild Pastures family.

Beoordeeld met 5 van de 5 sterren

Great product & incredible customer service!

Great product and incredible customer service! I literally couldnt be happier!! Ive been a customer for over a year now and absolutely love the quality of meats sent and all engagement with the company and online facebook community! Stay Awesome!

4 december 2025
Review zonder uitnodiging
Logo wildpastures.com

Antwoord van wildpastures.com

Thank you so much for sharing this. We are so happy to hear you have been enjoying Wild Pastures for over a year. It means a lot to know the quality of the meat and the care from our team have made such a positive impact.

We also love hearing that you enjoy the Facebook community. Seeing everyone connect, share recipes, and support each other is one of our favorite parts of what we do.

We appreciate you more than you know. Thanks for being here with us and for the kind words. Stay awesome right back!

Beoordeeld met 2 van de 5 sterren

Not a good look...

I've had quit a few pieces that were not vacuum sealed properly during the 10 months, or so I've been with WildPastures, but I was reimbursed for them.

Also, I've gotten cuts of their ribeye that was literally 50% or more of the steak as fat and connective tissue. I've gotten reimbursed for that once, but there were a few times I didn't even bother reaching out because I sensed some attitude from one of them and I wasn't in the mood for drama. Most of the agents there seemed like they want to help, but not all, especially if you contact them for every faulty item you receive.

The REAL problem is that they keep on raising their prices. Once was being straight up with us and giving us a heads up prior to it, but after that, they did it sneakily by changing out and rearranging their options so that it's more expensive to have the order the same as it was prior to the change.

Not only is it more expensive to 'make it the same' as I had it before the change, I found that if I did not make some downgrades from a chicken breast to a ground beef, and one Ribeye to a Flat Iron, it would have been $30 more expensive for the same order. NOT A GOOD LOOK! If they pull this type of thing once more, I'm done with them. I'm not spending $420 per shipment to get nickle and dimed more and more every order. I was already on the fence before they pulled this nonsense, but this will be the final straw.

21 november 2025
Review zonder uitnodiging
Logo wildpastures.com

Antwoord van wildpastures.com

Thank you for taking the time to share this detailed feedback. I’m really sorry to hear about the repeated issues you’ve experienced with vacuum sealing and the ribeye quality over the past several months. That isn’t the level of consistency we want for you, and I appreciate you letting us know. I’m also sorry if any of your interactions with our team ever felt anything less than supportive. You deserve to feel heard and helped every time you reach out.

I also understand your frustration with the recent pricing and box option changes. We try our best to be transparent and to keep costs as stable as possible, even with the rising prices of high quality, pasture raised meats. Your feedback about how the changes felt on your end is important, and I’m sharing this with our team so we can review how we communicate updates moving forward.

We truly value you as part of Wild Pastures, and I’d love the chance to take a closer look at your account and help find a setup that feels fair and works better for you. If you’re open to it, please reach out to us directly with your account email so we can support you one on one.

Thank you again for your honesty. Your experience matters to us, and we want to make this right.

Beoordeeld met 5 van de 5 sterren

Want to talk to a human?

I was quickly able to connect with a human being, and that person was friendly, knowledgeable, and efficient in assisting me to change the date of delivery of my order. I just started dealing with this company, but, so far, their support department has been stellar!

17 november 2025
Review zonder uitnodiging
Logo wildpastures.com

Antwoord van wildpastures.com

Thank you so much for sharing this. We’re really glad you were able to connect with someone quickly and that your experience was friendly and helpful. Our team works hard to make support feel personal and easy, so it means a lot to hear that it came through. We’re happy to have you with us and are always here if you ever need anything.

Beoordeeld met 5 van de 5 sterren

It gives me such peace of mind knowing…

It gives me such peace of mind knowing that I'm providing my family with nutritious grass-fed beef, pasture-raised chickens and pigs, which make for nutritious, healthy and tasty meals. Their Customer Service Team is excellent -- they are friendly, quick to reply, and take swift action to any requests I have. Thank you very much, Wild Pastures Team!!

30 oktober 2025
Review zonder uitnodiging
Logo wildpastures.com

Antwoord van wildpastures.com

Thank you so much for the kind words! We’re thrilled to hear you’re enjoying our grass-fed beef and pasture-raised products, and that our customer service has been able to support you. We truly appreciate your trust and are grateful to have you as part of the Wild Pastures family!

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