No jargon. Questions clearly stated Able to take my time completing form. Not rushed to sign until I am ready. Forms relating to health and property powers of attorney explicit so that chosen individu... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
It was extremely well executed. The staff we had for witnesses, were excellent at walking us thru the online signing process. Especially since I am technology challenged!!!! It was very easy filling... Toon meer
Bedrijf heeft geantwoord
It is not a matter of what went wrong, it is a matter of marketing overkill. I am working through creating a will on my own timeline and I find the constant presence of irrelevant Willful prompts in... Toon meer
Bedrijf heeft geantwoord
I am an older person and I hate that AI is used in everything but I have to admit I used it on your site and I got answers that were very helpful and if I couldn't figure it out they kept trying so... Toon meer
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Bedrijfsgegevens
Geschreven door het bedrijf
Willful is Canada's leading online estate planning platform, built to make wills and powers of attorney accessible to every Canadian. More than 500,000 Canadians have trusted Willful to start their estate planning journey — creating legally valid documents online in about 20 minutes, saving thousands compared to a traditional lawyer, with free lifetime updates as life changes. Willful's documents are developed with Canadian estate lawyers and tailored to each province's unique requirements. The platform also powers partnerships with financial institutions and advisors, helping close the estate planning gap for Canadians nationwide. Founded in Toronto in 2017, Willful is on a mission to make estate planning simple, affordable, and accessible for all. To learn more, visit willful.co.
Willful - Easy Online Wills
Geschreven door het bedrijf
- Create a legal will in 20 minutes online
- Online Wills, Your Way. Easily Update Your Will Anytime.
Easy updates, anytime.
Easy updates, anytime.
Easily update your will anytime, so your estate plan can change as your life does!
Contactgegevens
488 Wellington Street West, M5V 1E9, Toronto, Canada
- 1-(888)-213-0516
- support@willful.co
- willful.co
4,4
Uitstekend
2K reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
very self explanitory.
2 juli 2025
Antwoord van Willful
Thank you for the kind review, Henry. We are so glad you had a good experience. Congratulations on checking this off your to-do list. Cheers from Team Willful
Being just recently widowed ..
Being just recently widowed, my intentions during a difficult period were to address any issues my children would have upon thier Dads passing .. Willful was and is an important part of addressing this concern.
Sincerely,
David Laferriere Sr.
14 juli 2025
Antwoord van Willful
Thank you so much for your kind words and for sharing a bit about your experience, David. We're so sorry for your loss and are honoured that Willful could play a part in helping you take care of such an important concern for your children during a difficult time.
If there's ever anything we can help with, please don’t hesitate to reach out.
We are having issues printing my wife’s…
We are having issues printing my wife’s will karen leduc. It only prints to page 9 then stops printing. Printer is loaded with paper……. Hopefully we will try to print her will today again
3 juli 2025
Antwoord van Willful
Thank you for sharing this feedback, and we're sorry for the issue you experienced while printing your wife's will. We’re glad we had the chance to connect over the phone and help get everything sorted out.
If there’s ever anything else we can help with, please don’t hesitate to reach out. We’re always here to help!
Most painless big decision we ever made
I was going through sites for Estate Lawyers, sites for Will kits and sites like Willful over the course of a year.
For me the cost-benefit ratio was perfect at Wilful. Within a short time, my wife and I both read through the requirements, and completed the Will questionnaire. The next day we visited friends to get their signatures as witnesses, and were able to register our wills online with Willful.
11 juli 2025
Antwoord van Willful
Thank you so much for the kind words and for sharing your experience!
We’re so glad to hear that Willful struck the right balance for you in terms of cost and simplicity. It’s great that you and your wife were able to complete everything smoothly—and even better that you could turn to friends to help finalize the process.
Best regards,
Team Willful.
I not like not getting a copy sent…
I did not like not getting a copy sent to me. a stamp is cheap.
10 juli 2025
Antwoord van Willful
Hi Kevin,
Thanks for your feedback—we really appreciate you taking the time to share your experience.
At the moment, we don’t send printed copies by mail. Once your documents are complete, they’re available for download so you can print and sign them at your convenience. This approach helps us keep the process simple and affordable.
That said, offering printed copies is something we’re actively thinking about for the future, and your feedback is really helpful as we consider ways to improve.
The Willful experience was great…
The Willful experience was great especially as my lawyer had disappeared with the original copy of my will. It was simple and easy to use.
I would have given 5 stars except that I found that way too many reminder emails were in my inbox. It takes time to put this all together - perhaps less often please.
30 juni 2025
The process was fairly quick and easy…
The process was fairly quick and easy to understand. Now we are covered!
6 juli 2025
Antwoord van Willful
Thank you for the kind review, Heather. We are so glad that it was easy to understand. Congratulations on checking this off your to-do list. Cheers from Team Willful
Easy to understand and follow…
Easy to understand and follow instructions. The only reason why I left 4 instead of 5 stars, is because I would have liked to have added comments in different sections. Either way, I'd recommend.
16 mei 2025
Antwoord van Willful
Hi Tara,
Thank you so much for your thoughtful review — we’re really glad to hear you found Willful easy to understand and follow!
We appreciate your feedback about wanting to add comments in different sections. That’s a great point, and we’ve shared it with our product team as we continue improving the experience.
To clarify, Willful walks you through a guided questionnaire and uses your answers, combined with templated clauses from our legal advisors, to generate your will. There aren’t currently sections where users can enter free-form text or extra notes — this was an intentional choice to help prevent users from accidentally invalidating or contradicting a legal clause.
That said, some people choose to write a letter of instruction to their executor — a separate document stored with the will, used to provide more context or details about their wishes. While it’s not legally binding, it’s often honoured and can be a helpful way to share additional guidance with loved ones.
If you ever need to include custom clauses or addendums that go beyond what Willful offers, it may be best to speak with a lawyer to ensure your wishes are properly reflected.
Thanks again for the recommendation — it truly means a lot!
Stiffed me on the $25 gift card promotion.
It was easy to use and they would of gotten more stars but they stiffed me on the $25 gift card promotion.
29 juni 2025
Antwoord van Willful
Hi Kenneth,
Thank you so much for taking the time to leave a kind review for Willful — we’re so glad to hear it was easy to use!
Regarding your gift card: it will be emailed to you on August 12, 2025. When you receive it, you’ll be able to choose your preferred gift card retailer directly from the email.
We want to make sure every customer has an incredible 5-star experience. If there’s anything we could’ve done to make your experience even better, please don’t hesitate to reach out to us at support@willful.co (mailto:support@willful.co).
Please don't hesitate to reach out if you have any other questions.
Antwoord van Willful
Thank you for the kind review, Todd. We are so glad you think it is fast and efficient. Congratulations on checking this off your to-do list. Cheers from Team Willful
We recently used Willful to create our…
We recently used Willful to create our wills and were thoroughly impressed with the entire experience. The platform is incredibly user-friendly, with a clean and simple design that made a potentially overwhelming task feel completely manageable. The step-by-step guidance was clear, and we appreciated how straightforward the whole process was from start to finish. Willful gave us exactly what we needed—no unnecessary complications, just peace of mind. Highly recommend to anyone looking to get their will done quickly and easily!
30 juni 2025
Antwoord van Willful
Hi Scott,
Thank you so much for your thoughtful review! We're thrilled to hear that you found the process clear and easy to navigate. Our goal is to make estate planning as simple and stress-free as possible, so it's wonderful to know we helped bring you peace of mind. We really appreciate the recommendation!
Step-by-step ease!
Really easy to go through the basics of preparing a will. The system is intuitive and takes you through, step by step. The only thing I'd change is having an option to add all the extra details (wishes, etc.) in the program itself and not have to do it in separate docs somewhere else.
30 juni 2025
Antwoord van Willful
Hi Jessica,
Thanks so much for the thoughtful review! We're so glad to hear you found the platform easy to use and that the step-by-step process made things simple.
We really appreciate your feedback about adding more personal details—like wishes—directly in the platform. This is something we’ve heard before, and while we understand how valuable that feature could be, we’re cautious about including open-ended sections within the legal documents. Sometimes, well-intentioned “wishes” can accidentally contradict other parts of the will or include instructions that aren’t legally enforceable.
That said, it’s on our radar, and we’re always exploring safe ways to offer more flexibility while keeping everything legally sound.
Thanks again for choosing Willful, and please don’t hesitate to reach out if you have any other suggestions or questions!
My review…
I am very satisfied with my experience through this whole process of making up my will. Thank you
Marg T
7 mei 2025
Antwoord van Willful
Thank you for the kind review, Margaret. We are so glad you are satisfied with the experience. Congratulations on checking this off your to-do list. Cheers from Team Willful
Really expensive for what it is
Really expensive for what it is. You can on my do extremely basic stuff. If you have children and want to detail who will get them and how the money will workout with that there are no options other than giving everyone to one person
29 juni 2025
Antwoord van Willful
Hi Jeremy,
Thank you for taking the time to share your feedback. We’re sorry to hear that you didn’t find the platform met your expectations.
Willful is built for Canadians with simple estate planning needs, and we recognize that more complex family situations—especially when it comes to guardianship and managing money for children—can require more tailored guidance.
Just to clarify a few points:
In Canada, the appointment of a guardian in a will (the person who will care for your children) only lasts for 90 days. After that, the guardian must apply to the court for permanent custody.
When you name a minor as a beneficiary with Willful, their inheritance is automatically held in trust. Your chosen executor acts as the trustee and oversees how those funds are used.
While the will doesn’t specify exact amounts, it does outline that funds can be used by the guardian for the reasonable care of your child—things like school, food, clothing, and housing—until the child receives their full inheritance at the age you’ve set.
If you’d like to include more detailed instructions—for example, defining what “reasonable” means to you—you’d need to work with a lawyer. You could also choose to discuss those details directly with your executor so they understand your wishes clearly.
We appreciate your input—it helps us continue to improve and serve a wider range of families.
Please don’t hesitate to reach out if you have any other questions or suggestions.
Anyone can do this!
Once I got started it was quite easy to keep going,
asked a couple of questions and received answers
very quickly! Thank you Willful!
25 juni 2025
Antwoord van Willful
Thank you for the kind review, Denise. We are so glad you had a good experience. Congratulations on checking this off your to-do list. Cheers from Team Willful
Unable to download the document due to bug
I was unable to complete the process due to a circular logic bug. Your system would not let me download the document because it has to be finalized. However if I click to finalize it tells me to download, print and sign.
I filled out all the forms, answered questions but never actually seen the document, cannot download it. Tried on mobile phone as well as computer browser, same problem.
28 juni 2025
Antwoord van Willful
Hi there, thank you for sharing this feedback—and I’m so sorry you experienced this issue. That’s definitely not the experience we want for anyone using our platform.
We’ve just sent you an email with a fix that should help resolve the download problem. If you're still having trouble or have any other questions, please don’t hesitate to reply—we’re here to help.
Thanks again for your patience as we work to make things right.
Easy to follow instructions and doesn't…
Easy to follow instructions and doesn't take a lot of time for the basic will
25 juni 2025
Antwoord van Willful
Thank you for the kind review, Armand. We are so glad that it was easy to follow the instructions.. Congratulations on checking this off your to-do list. Cheers from Team Willful
Willful has a great platform for online…
Willful has a great platform for online wills. It also saves time, effort and money. I have a wonderful experience with willful
5 juli 2025
Review zonder uitnodiging
Antwoord van Willful
Thank you for the kind review, Dakshesh. We are so glad you had a wonderful experience. Congratulations on checking this off your to-do list. Cheers from Team Willful
Having just dealt with an estate and…
Having just dealt with an estate and encountering the difficulties associated with not having everything the way my inlaw wanted put emphasis on the importance of conciseness with your final wishes. Willful made it quick and painless.
23 juni 2025
Antwoord van Willful
Hi Bernard,
Thank you so much for sharing your experience. We’re truly sorry to hear about the challenges you faced with your in-law’s estate—it’s a powerful reminder of why clear, documented wishes are so important. We're glad to know that Willful helped make the process of creating your own plan quick and straightforward.
Please don’t hesitate to reach out if there’s ever anything we can help with.
Ease of use and price
1 juni 2025
Antwoord van Willful
Thank you for the kind review, William. We are so glad you found it easy to use. Congratulations on checking this off your to-do list. Cheers from Team Willful
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