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Quicken Willmaker Reviews 489

TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I was thoroughly impressed with Quicken Willmaker Plus. It was very self explanatory and covered so much more than I expected. I was able to create a will for my husband and myself and also a Power of... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I needed to update my 10-year-old Will to reflect life changes and to adhere to laws in the state to which I had moved. I researched numerous will-making products, but I chose Quicken Willmaker's soft... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

This is my third purchase of your software. I am generally satisfied with the input and completed documents. However, the weakness is the omission of a specific bequest form allowing for the award... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Includes many kinds of legal documents that are needed for any family. Allows creation of an “exact” duplicate for same document by your spouse, but has to be the exact same, except for swapping out... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Juridische dienstverlening
  2. Testamentuitvoerder

Geschreven door het bedrijf

Nolo's WillMaker is America's #1 estate planning software. Get immediate access to easy-to-use software and create your customized will today. Make a living trust, healthcare directive, power of attorney and so much more. There's never been an easier, more affordable way to protect your family, home and assets.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

489 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

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Beoordeeld met 2 van de 5 sterren

Changing from downloadable to online?

I bought WillMaker after spending a lot of time researcing other onine willmakers. I had to decide between the download version or the online. Since there are more "options" with the download version, I decided to got with that option. However, even though it said it would work with my current version OS on my Mac computer it does not. Also, for reasons unknown, it did not seem to recognize my password. Also, for some reason the password is being recognized, but now I need to learn how to change to the online rather than the downloadable version that will not work with OS 10.7.10

7 juni 2025
Review zonder uitnodiging
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Antwoord van Quicken Willmaker

Hi there,

We’re sorry for the frustration, but we're here to help! Please feel free to call us at 800-728-3555 (ext. 1) or email techsupport@nolo.com. Our support team is available Monday through Friday, 9 AM to 5 PM PST, and we’ll be glad to walk you through it.

Beoordeeld met 5 van de 5 sterren

Very Thorough Software

Very easy to navigate thru all the different documents. There were things I had not thought of that were prompts to address. Well worth the price. I used the plus version because I did a trust.

28 mei 2025
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Antwoord van Quicken Willmaker

Hi Shirley,

We're glad to hear you found the process easy to navigate and that the prompts were easy to navigate. Thank you for choosing WillMaker!


Beoordeeld met 1 van de 5 sterren

No instructions

My 2024 completed Will was locked and I couldn't make edits. I upgraded to 225 and it wants me to start a new will. Can I import the 2024 Will?

31 mei 2025
Review zonder uitnodiging
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Antwoord van Quicken Willmaker

Hi Charles,

We’re sorry for the frustration, upgrading to the 2025 version should make it easy to keep working on your 2024 Will, but the steps can vary depending on whether you're using the online app or the downloadable software.

We're here to help get things back on track. Please feel free to call us at 800-728-3555 (ext. 1) or email techsupport@nolo.com. Our support team is available Monday through Friday, 9 AM to 5 PM PST, and we’ll be glad to walk you through it.

Beoordeeld met 5 van de 5 sterren

Incredibly intuitive

Incredibly intuitive, easy to follow instructions.

30 mei 2025
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Antwoord van Quicken Willmaker

Hi Mike,

Thank you for choosing WillMaker. We're happy that you were satisfied with your experience.

Beoordeeld met 5 van de 5 sterren

Everything is so well explained

Everything is so well explained! But some links are not working... please check all the links, thanks!

23 mei 2025
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Antwoord van Quicken Willmaker

Hi Kari,

Thank you for choosing WillMaker for your estate planning needs! We are looking into it and we’ll make sure all the links are fixed. Thanks for letting us know!

Beoordeeld met 1 van de 5 sterren

I am very disappointed with customer service

I am very disappointed with the customer service. When I get ahold of someone and ask them a question about my living trust or POA and they don't have the answer they say they will get ahold of their legal team and get back to me and they never do! What kind of customer service is that? I don't have exact dates. But several calls during May.

21 mei 2025
Review zonder uitnodiging
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Antwoord van Quicken Willmaker

Hi Doreen,

We’re sorry to hear that your experience getting assistance didn’t meet expectations. It’s our understanding that a Customer Service representative has since connected with you by phone and that everything is now resolved.

If there’s anything else we can do to support you, please don’t hesitate to reach out. You can contact us at 800-728-3555 (ext. 1) or techsupport@nolo.com. We're available Monday through Friday, 9 AM to 5 PM PST.

Beoordeeld met 1 van de 5 sterren

Your upgrade from an old version takes…

Your upgrade from an old version takes me to the page that has 3 options and not one for upgrade, unless it's buried somewhere. I bought thinking it was my upgrade option the basic plan for $109. Once I got that going it would no load a 2022 will file. Really!

I called in, and waited 10 minutes, and the support person said oh, you want the upgrade for $39. This is getting more stupid as I deal with NOLO. She say's she'll refund me, charge me 39, and in 10 minutes I'll get an email for the upgrade to 2025. It's almost 3 hours and nothing from NOLO. This sucks! The whole upgrade process is vague and stupid also. Your corporate upgrade really stinks.

16 mei 2025
Review zonder uitnodiging
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Antwoord van Quicken Willmaker

Hi Jay,

Thank you for reaching out and sharing your experience. We understand how frustrating this situation must have been. It’s our understanding that you’ve now been upgraded to the Plus plan, which includes the downloadable WillMaker software, and that a refund has been issued for your initial purchase. A support representative also attempted to follow up with a phone call and left a message, in case our email notification didn’t reach you.

You should be able to access your previous documents and continue updating your estate plan in WillMaker 2025. That said, if you’re still experiencing issues or have any questions, please don’t hesitate to contact us. We're here to help Monday through Friday, 9 AM to 5 PM PST at 800-728-3555 (ext. 1) or techsupport@nolo.com.

Beoordeeld met 4 van de 5 sterren

this was a relatively easy way to save…


this was a relatively easy way to save a couple thousand dollars; however, it would be great if you could incorporate the acknowledgement of notary that is necessary, it caused me some problems and I eventually had to travel and even then, it was an issue. I did have to see an attorney to obtain that paperwork.

12 mei 2025
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Antwoord van Quicken Willmaker

Hi Teresa,

Thank you for your feedback! We're glad you found the process cost-effective, and we appreciate your suggestion about the notary acknowledgments. In fact, we’re currently working on incorporating the acknowledgments into the program, and this update will be available later this year. In the meantime, you can contact customer service to get stand-alone notary acknowledgments for your WillMaker documents. Thank you for choosing WillMaker!

Beoordeeld met 1 van de 5 sterren

Absolute garbage

Absolute garbage. I wanted something to help me write a will. This is not it. Instead it's asking about how everything is NOW. Passwords, drivers license, attorney's name - all information I have. I get my heirs may need that information, but once you've entered everything in - guess what you have? NOT A A WILL. All I wanted to do was put together the WILL. From the landing page it looks like that is what will happen, but then you end up with EVERPLANS which is a colossal waste of time and money. I don't need an EVERPLAN. I need a will.

12 mei 2025
Review zonder uitnodiging
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Antwoord van Quicken Willmaker

Hi GigiMom,

It seems there may be some confusion regarding the products. WillMaker helps you write a will and other estate planning documents, while Everplans gives you an online "vault" to store the essential details of your life. We’d love to assist you with logging into your WillMaker account and help you get started on your estate plan.

We’ve requested additional information to reach out to you. Please provide the details within 3 days, or feel free to contact us at 800-728-3555 (ext. 1) or techsupport@nolo.com, and we'll be happy to help.


The WillMaker Team at Nolo

Beoordeeld met 5 van de 5 sterren

Wanting to Avoid Probate at Least Cost

I was seeking a less expensive option than a Trust to avoid probate on my house. Quicken Willmaker is the perfect option. Completed the form and followed suggestion to record the Deed. So easy and great peace of mind.

12 mei 2025
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Antwoord van Quicken Willmaker

Hi Janet! Thank you so much for sharing your experience! We're glad to hear that WillMaker provided a simple and cost-effective solution for your estate planning needs. Thank you for choosing us!

Beoordeeld met 4 van de 5 sterren

Clear step by step…

Clear step by step instructions/explanations.

9 mei 2025
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Antwoord van Quicken Willmaker

Thank you for your feedback! We're happy to hear that the instructions and explanations were clear.

Beoordeeld met 4 van de 5 sterren

Great estate planning software

Willmaker provides a large variety of important documents. The software is easy to use. One problem is that most of the documents cannot be duplicated for use by a spouse; for all but the will, you have to start from scratch.

7 mei 2025
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Antwoord van Quicken Willmaker

Hi Phil,
Thank you for your feedback! We're glad to hear you found the software easy to use and appreciated the variety of documents. We also appreciate your suggestion, as it helps us identify areas where we can improve.

Beoordeeld met 5 van de 5 sterren

The information provided was clear and and concise.

The information provided was clear and mostly concise. I have 40 years of experience in the legal field and the instructions didn't talk down to me. They were designed for ease of use.

29 april 2025
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Antwoord van Quicken Willmaker

Hi Bradley! We're glad to hear that WillMaker was an easy process for you to use. Don't hesitate to reach out if you have any questions come up.

Beoordeeld met 5 van de 5 sterren

This really is a great program you can do yourself

I needed to update a past Will as well as add a Living Trust. The guidance explained with each step is excellent and with each document I created I felt more and more confident. Willmaker really is with you every step of the way, explaining the ramifications of every answer you use to create a Will, Financial Document or Trust. And until you decide the document is complete and ready to sign, you can always make changes. I am so glad this program was recommended to me by someone who had worked in a Law practice. You really can do it yourself and the price is remarkable. I'm truly grateful to have found it!

29 april 2025
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Antwoord van Quicken Willmaker

Hi Elaine, we're glad to hear that you were able to use WillMaker with ease. It's awesome to hear that you were referred to our platform from a previous user. We continue to strive to be better and make the process as easy as possible for our consumers. Don't hesitate to reach out if you have any questions or concerns!

Beoordeeld met 5 van de 5 sterren

step by step made it easy

step by step made it easy. questions to help spark thoughtfulness.
Sometimes difficult to understand the language, but software provided helpful explanation links.
Benefit of being able to make changes with no addional charge for one year.

29 april 2025
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Antwoord van Quicken Willmaker

Hi KC!

Thanks for your positive review! We're happy to hear that WillMaker was easy for you to use. Don't hesitate to reach out if you have any concerns or questions!

Beoordeeld met 5 van de 5 sterren

Easy, Reasonably Priced, Peace of Mind

I'm 60 and my (and my wife's) last will was made when our kids were babies. We needed a new will. My mom's a paralegal and said to use an online service. After 45 minutes of research, willmaker seemed the best deal. I was surprised at how easy the process was. Including creating an account, it took less than an hour before I was printing the will. I wanted the no frills $99 version but for an extra $25 I upgraded to get a whole list of features (power of attorney, etc). I'm going to make a new will for my wife also, so the two of us together cost less than $275. The will is good for as long as we want it to be- until we need to update it, which we hopefully won't have to do.

8 april 2025
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Antwoord van Quicken Willmaker

Hi Gene!

Thanks for your feedback. I'm glad to hear that WillMaker gave you peace of mind and was easy to use! If you happen to have any questions in the future, don't hesitate to reach out!

Beoordeeld met 5 van de 5 sterren

Great legal package

Willmaker is easy to use and customizes the options for your particular state.

13 april 2025
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Antwoord van Quicken Willmaker

Hi James!

I'm glad to hear that WillMaker was easy for you to use. If you happen to have any questions in the future, don't hesitate to reach out!

Beoordeeld met 4 van de 5 sterren

Easy to use

Willmaker offered comprehensive, streamlined tools for building my will and highly recommend it.

9 april 2025
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Antwoord van Quicken Willmaker

Hi Kae!

Thank you for your positive review! We are happy to hear that you were able to build you will with ease. If you have questions come up in the future, don't hesitate to reach out!

Beoordeeld met 5 van de 5 sterren

Satisfied customer

I have been putting off doing my will for a number of years. I finally decided that it was time to do it. The process was easy and fast. I should have done it a long time ago.

4 april 2025
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Antwoord van Quicken Willmaker

Thank you for sharing your experience! We’re so glad to hear the process was easy and fast for you. Don't hesitate to reach out if you have an questions or concerns.

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