Window Nation - Austin Reviews 42

They did a good enough job but put in the wrong window. They reordered a new one but never answered to come put it in so I was left with a frosted window instead of clear

Tech was knowledgable and had great customer service.

Excellent work by Window Nation! Fast and excellent! Professional installers who were clean, neat and friendly! Windows look beautiful and all done in less than 2 days! Top notch company!!!!

Showed up on time, fast service, Buy two, get two free not as inexpensive as one would think, four single hung windows 35"x57", 6,000$. I wish more people would include price in reviews. Basically happy with windows.

Instillation people were great and we are happy with the results.

The install crew was great!! I could tell that they knew what they were doing.
They were very professional, friendly and worked hard and fast. I know from experience that it is hard to find and keep good employees. With that being said, I believe that they deserve a bonus!!
The installation manager came to the house after the crew discovered one window was not measured correctly. He was very nice and personable also. He put a rush order in to get the correct window and he contacted me the next day to give me an update to as when we can expect the window.
I have spoke on the phone before with your Sales Manager, Crystal Martin, concerning questions that I had. She is absolutely great!! Easy to talk to and funny!!
My Sales Rep Rob Kahn was good during the sales presentation. I texted him a couple of days later to confirm that we will be going with your company and he did reply back. However, I did try to text him later on about the questions that I spoke with Crystal after I tried to contact Rob, and Rob never responded.
I have not heard from Rob since.
Overall we are very pleased with our windows and the process.

The staff from the customer service throughout the installation team were promptly, courteous, and on time.

I was very impressed with the installers. I love my new windows. I think they’re high-quality. I just wish I would’ve done this earlier. I highly recommend this company and those installers very very happy.

The person came to replace the window sills that were damaged from two window leaks and brought the correct items needed and spent a lot of time doing it well. They look great!

the people were friendly, conscientious and efficient . They were fast and cleaned up their work area.....

Fast efficient and good quality

Professional

High Quality product installed professonally with superior communications supplied along the way!

The sales and contract agreement was a big problem. Lack of customer service once contract was signed. Once we finally got things corrected everything else was great! Installation and communications were fantastic! Sorry I couldn’t give a better score.

I appreciate promptness and Window Nation came through by arriving and installing my windows the exact time promised. I was also impressed with Kyle and his team. They were professional, patient and openly answered any questions I asked them. I would highly recommend Window Nation to anyone who asked my opinion of this company. Let’s not forget Ashly, she was very prompt in returning my phone calls and providing me with my window installation updates. Last but not least is Rob. He was instrumental in our decision making with his open and down to earth approach while still being professional.

Window Nation did exactly what they, said they would, when they said they would, and for the price they said they would. The end product looks fantastic, son much better than before.

My windows are absolutely amazing. Window Nation Austin did a phenomenal job. However, I do not like the fact that for the amount of money I paid to have my windows done I have to paint the frames myself and rehang my window shades myself. My windows are extremely high so I have to hire someone to come and paint the frames and put my window shades back up. I would highly recommend they have a team that would come back and take care of this for the customers; that would be excellent customer service.

Relatively close appointments for estimate, measurements and installation.
Professional and friendly attitude, especially, by the installers, who paid close attentions to our questions and provided sufficient information.
We ended up with beautiful, cleanly trimmed, elegant and durable windows that are better, acoustically and thermally, insulated.

The experience was great from start to finish! The salesman, Rob, was super down to earth, he could answer every question I had, and he did not try to pressure me in any way. It was like visiting with a friend! The measurer, Andrew, and Kyle and his team ( the installers) showed up on time and were very friendly and respectful of my property. Overall it was the best experience I have EVER had with a remodeling project and I HIGHLY recommend them! Thank you, Window Nation!