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Wiseheat Reviews 5

•
TrustScore 4 uit 5

4,1

Verwarmingsinstallateur
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Bedrijfsgegevens

  1. Verwarmingsinstallateur
  2. Airconditioning reparatieservice
  3. Instituut voor milieu en duurzame energiebronnen
  4. Ketel- en verwarmingsdienst
  5. Thermische energie-bedrijf

Geschreven door het bedrijf

WiseHeat.ie is an independent Irish specialist in heat pump servicing, maintenance, diagnostics, and system optimisation for domestic and light commercial properties. We focus exclusively on the long-term performance, efficiency, and reliability of heat pump systems, helping homeowners and property managers protect their investment and reduce running costs. Unlike general installers, WiseHeat.ie is an aftercare-led service business. Our work goes beyond basic annual checks to include detailed system health assessments, performance analysis, thermal imaging and fault prevention. Every service is carried out using a structured, engineering-led approach, supported by documented testing, water quality analysis, and clear reporting. Our services include annual heat pump servicing, fault diagnosis, system optimisation, underfloor heating balancing, water chemistry testing and correction, expansion vessel testing, filtration checks, and thermal imaging surveys. We place particular emphasis on water quality, flow rates, and control settings, as these are critical factors in heat pump efficiency and lifespan but are often overlooked. WiseHeat.ie works across a wide range of manufacturers and system types, including air-to-water and split systems. We are F-Gas certified and operate in line with Irish and EU regulations and manufacturer best practice. Our goal is simple: to ensure heat pump systems operate safely, efficiently, and as designed, year after year. Clients choose WiseHeat.ie for our technical depth, honest advice, and clear, professional service reports that explain not just what was done, but why it matters.

Contactgegevens

4,1

Goed

TrustScore 4 uit 5

5 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 5 van de 5 sterren

Amazing customer service!!!

My mam had issues with her air-to-water system and found Wiseheat online. From our very first interaction, we knew we were in excellent hands. Tom explained everything clearly and, despite being fully booked for weeks, he made time to schedule an emergency visit to assess the situation. He was on time for both visits and somehow made absolutely no mess whatsoever, very impressive!

The issue was resolved on the second visit, and I honestly cannot recommend Tom highly enough. His customer service and level of care are absolutely fantastic plus he is genuinely a lovely person! I will definitely be using Wiseheat for my own house, and will recommend it to everyone!

Thanks a million again!!!
Matt

10 februari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Execeptional service

It’s very obvious from talking to Tom that he has years of experience in industry and his combined knowledge of mechanical, electrical, plumbing and IT makes him the ideal heating maintenance technician. You are essentially getting an industrial service on your home heating system with a report output. It’s not just his expertise that make Tom worth contacting, he is genuinely a down to earth good person and his after service is priceless, happy to respond promptly to any of the queries I’ve had relating to my heating system. I met his female apprentice and she will be a valuable addition to the team. A welcome addition to any females living on their own who may need their heating system serviced. Exceptional service from start to finish.

29 oktober 2025
Review zonder uitnodiging
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Antwoord van Wiseheat

Michelle, thank you very much for taking the time to leave such a thoughtful and detailed review. I genuinely appreciate your kind words and the trust you placed in us to look after your heating system.
I am particularly glad the reporting, follow-up support, and overall approach came across as intended. Clear communication and proper aftercare are just as important to us as the technical work itself.
Thank you as well for your encouraging comments regarding our staff. Creating a professional, respectful, and comfortable service experience for all customers is something we take seriously.
Your feedback is greatly appreciated and means a lot to a small specialist business like Wiseheat.ie.
Kind regards,
Tom

Beoordeeld met 5 van de 5 sterren

Heating System Survey

HeatWise was recommended to me when I was in the process of purchasing a second hand house. I needed expertise to survey the heating system for possible faults and assess the wear and tear. Within a few days they called to the house and carried out a full survey. The report was very professional and included great detail. The team were professional and courteous. Their pricing was very reasonable too. Truly a 5 star experience.

1 december 2025
Review zonder uitnodiging
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Antwoord van Wiseheat

Hi Niall, thank you very much for the kind review and for taking the time to share your experience.
I’m glad the heating system survey and report gave you the clarity you needed during the purchase process. Carrying out a thorough assessment and presenting it in a clear, professional way is exactly what we aim to deliver in these situations.
Thank you also for your comments on the team and pricing. Your feedback is genuinely appreciated.
Kind regards,
Tom WiseHeat.ie

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service. Attention to detail and after-care second to none. Cannot recommend enough.

3 december 2025
Review zonder uitnodiging
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Antwoord van Wiseheat

Hi John, thank you very much for the kind feedback.
I’m glad the attention to detail and after-care stood out, those are areas we place a strong emphasis on. Your recommendation is genuinely appreciated and means a lot.
Kind regards,
Tom
Wiseheat.ie

Beoordeeld met 5 van de 5 sterren

Fantastic from start to finish

Fantastic from start to finish. We hired Tom for our annual heat pump service. Booking was simple. We just fired him an email and he returned to us instantly to confirm a slot.

Payment was made prior to visit although there was an option to pay on the day with cash also.

The service was done thoroughly and took approximately 2 hours. He also tweaked our settings to ensure the best efficiency from our pump going forward.

On top of this, Tom is a super friendly guy and I would highly recommend him to any future potential client.

Thanks again Tom
See you in 12 months

14 november 2025
Review zonder uitnodiging
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Antwoord van Wiseheat

Hi David, thank you very much for the detailed review.
I’m glad the booking process, service itself, and system optimisation all met your expectations. Taking the time to properly service the system and fine-tune the settings for efficiency is exactly what an annual visit should achieve in our view.
I really appreciate the recommendation and look forward to seeing you again at the next service.
Kind regards,
Tom
Wiseheat.ie

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