My daughters birthday cake ordered it online cost £67.00 Collected, celebrated with cake cut into it butter icing fell off straight away in slabs but hey still couldn’t wait to dig in, to find compl... Toon meer
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Visited yesterday at 3pm, very quiet. Clean & tidy, with welcoming staff. Ordered: me fruit iced tea & burger bun, other party ordered matcha latte & açai bowl. My iced tea came out first (quit... Toon meer
Not only did it take 5 weeks for my order ro arrive when it finally did it didn't fit. I reached out to get return information and was told they would rather give me a $20 credit towards a new item or... Toon meer
March 1,2025 on lilylove.com I placed an order & paid for two items I never received confirmation. The only way to communicate with them is via chat which now states order not found and no one replie... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
With Love Lilly is intimates brand designed to empower confidence, self love and lingerie to match.
Contactgegevens
Verenigd Koninkrijk
- withlovelilly.com
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Zero stars
Zero stars! SCAM I placed an order on March 2nd and still haven’t received it despite sending 4 emails with no response. DO NOT ORDER FROM THIS COMPANY!
Scammers
Scammers sending fake information on product shipping from China. Had I know it was coming from there I would not have not have purchased it. Still no product, no communication.
Ordered item in June 202Sca4 never…
Ordered item in June 2024 never received no email or phone number to get in touch with company
SCAM SCAM SCAM DO NOT ORDER
Actually I'd give them zero stars as I…
Actually I'd give them zero stars as I placed an order on Frb 13th and still no order received and no response to emails either!! Do not buy anything from this place!!
Questionable Ordering process & Customer service for Shapewear
March 1,2025 on lilylove.com I placed an order & paid for two items I never received confirmation. The only way to communicate with them is via chat which now states order not found and no one replies. UPDATE: Three days after this review I received this email response~ Hi Cherise,Thank you for reaching out.Your order has been received and we are expediting its shipment. We kindly request your patience and greatly appreciate your support!~ I received my order 27 days after purchase and I am pleased with my items
Still have not received my order 5weeks…
Still have not received my order 5weeks and waiting
NO SHOW NO GO!
Placed an order directly online (not the FB ad) for a bathing suit. One months later it is still not here, no response to at least two emails, phone number listed on my credit card bill is invalid. Will file report with my card company.
Placed an order for a bathing suit…
Placed an order for a bathing suit advertised on Tok Tok and Instagram on January 30th, 2025. Order still says processing a month later. Unable to contact anyone, only via email and I’ve left two already with no response.
Company ignores me and do not asnwer my…
Company ignores me and do not asnwer my emails for a refound.
So frustrating.
Do not purchase from this site!
Do not purchase from this site!
I am an avid online shopper and from time to time things get a bit wonky. However, after purchasing 2 shapeware from lilylove I was very disappointed with the quality and fit. It was nothing like what was advised. I decided to start a return- which their policy states that you must send an email first (no one responded) to request a return....first red flag. It goes on to say that they will determine if a refund will be issued and if so it will be processed in 10 business days. Additionally, they advised that returns that is mailed back without emailing first will not be accepted. There is no phone number to call, no one responds to the email provided and no messages on the site are answered. It has been 1 month since I have started trying to process this return to no avail.
Order a 2x and could not pull it all…
Order a 2x and could not pull it all the way up. Wished I never wasted my money or time. Please do not order this product. NOT TRUE TO SIZE.
I would give no stars if possible!
I would give no stars if possible!
The quality is poor and useless. I have reached out to them numerous times to return this product and no response! Do not buy from them.
COMPLAINT
Hello,
I placed 2 orders with LilyLove on 1/5/25. I received 1 order completely WRONG. I ordered 3 size MEDIUMS but received 3 3XL'S. The other order I have not received AT ALL. I HAVE EMAILED COUNTLESS TIMES TO NO AVAIL, I HAVE TRIED TO CHAT COUNTLESS TIMES TO NO AVAIL. This makes no sense.
over two months and still no refund.
I wish I can rate it as zero. I ordered four products from here. I received them and was very unsatisfied with all four of them as soon as I tried it on the zipper completely broke before even zipping so I didn’t open the second one which was the same. The other two were the fabric Fajas and both of them were just not very tight at all. They were very loose and the material was nothing what I expected so I reached out for a refund. It took a while to get a response over a week and then I was told I would get a refund for half and I can keep the rest I said, even though I didn’t want any of the products I just didn’t want to do the hassle of having to go do the return so that getting 50% off refund, especially considering that one of them is broken so cannot be used. I said OK but it has been me emailing them back-and-forth for two months and still nothing now they just stopped responding after a few apology emails of we’re gonna expedite this return refund. it just makes no sense that it takes over 15 days and now it’s been over two months and I stopped getting a response after December 29 . this company is very unprofessional. I still have not got a response and still didn’t get a refund and still have their cheap ass products in my possession that I do not need and cannot use. Do not order from them.
Didn't get what I ordered and trying to exchange with no response
I ordered a grey and brown bodysuit but instead received 2 black ones... I have been emailing them trying to initiate a return and it's been over a week with no response!
Customer service was quick to sort my problem out
Ordered quite a few items, one gets refunded a day or so later with no explanation. When the rest came one of the items was the wrong size, I contacted customer service and they responded immediately with a solution. The items themselves are actually really nice! Will order from there again.
I ordered a set for my wife as a…
I ordered a set for my wife as a birthday present, delivery stated as 4-6 days….thats fine!
10 days goes by…nothing!
Write saying I want delivery in 3 days or a refund.
Get refund, but no apologise !
Won’t be buying from them again
Highly disappointed
Highly disappointed
When I first ordered from here there were no issues at all
The second time, the bra didn't fit was way too small! Even though I ordered a large..it clearly was not a size Large
The size guide format is rubbish, and muddled so that clearly needs sorting out. Won't be purchasing from here again.
Company ignores you.
This company isn’t even responding to emails or posts. I cannot contact them regarding my refund and they are refusing to refund me despite nothing being wrong with the products.
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