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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Really easy to organise, very helpful customer service on the phone and whatsapp. The actual job was lifting our american fridge freezer up four flights of stairs and they did so quickly, without fai... Toon meer

Beoordeeld met 5 van de 5 sterren

From the point I made my initial enquiry, the whole process has been seamless and professional. Mike and his team were punctual and ensured my bedroom wardrobes were built to the required standard wit... Toon meer

Beoordeeld met 5 van de 5 sterren

Wizard Fix team were able to come out earlier than appointed time. They finished a cupboard we had been unable to complete. I had had the half assembled unit in my bedroom and hallway for 4 days. It... Toon meer

Beoordeeld met 5 van de 5 sterren

World class service. World class fixers/assemblers. Made everything easy and seamless with their brilliant professional spirit, friendliness and tremendous support. Did the entire house for me from... Toon meer

Bedrijfsgegevens

  1. Zelfbouwpakketten
  2. Klusbedrijf
  3. Vastgoedonderhouder

Geschreven door het bedrijf

Professional Flat Pack Assembly & Furniture Moving Services


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

160 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Excellent - would use again

Great service, I had been delivered parts that did not completely match the instructions, but they made it work. Second time using Wizard Fix, and would not hesitate to use again.

10 maart 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

the service was amazing

the service was amazing - I had quite a complex wardrobe to build and the two guys did it perfectly. They also left everything super tidy and did a quick job. I would definitely book again.

3 maart 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Faultless

Consistent from start to finish in terms of following their strongly projected brand values.
A couple of personable young gents arrived and carried out the work efficiently and professionally.

12 januari 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great Company. Hired for a custom kitchen island.

Great experience. We hired the team for the installation of a kitchen island consisting of ikea kitchen cabinets and a worktop. They installed it to an excellent standard and without issue. We needed some adjustments like filling large gaps with wood and sealing holes. Again, done without issue. Great communication by email/phone and the person who came to do the work was very nice to us! Highly recommended.

5 december 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great Experience

Very pleased with the service, from start to finish. Bookcase was assembled by Faris quickly and to an excellent standard. Faris was very friendly and communicated throughout. Won't hesitate to use Wizard Fix again in future.

27 november 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Helpful, Attentive and Understanding

Attended on time, very helpful and attentive even though the they came across a challenging situation in my period property. They advised and assisted how to get to the best solution. Would use and recommend again.

20 december 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Wonderful company

After being let down by another company, I luckily found Wizard Fix. From start to finish they were a pleasure to deal with. Polite and professional on the phone. Booking was a breeze and Chris, who came to assemble my item, was friendly, warm and right on time. He finished the job super fast too! They will always be my first point of call if I ever need anything else assembled. Definitely recommend!

12 december 2022
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Beware

We employed Wizard Fix to hang some new doors on a IKEA PAX wardrobe. Unfortunately the fitter scratched one of the doors while fitting and then blamed my tenants because they had not cleared out the wardrobe. They were in the flat and if they had been asked would have done so. The reason Wizard Fix have been given 2 stars rather than 1 is because they offered a £40 credit off the next job, but on the other hand refused to make a proper refund. They also refused to accept liability for the damage they caused. Not a good experience at all and the new doors have an ugly scratch.

28 november 2022
Review zonder uitnodiging
Logo Wizard Fix

Antwoord van Wizard Fix

Dear EH,

We're really disappointed to have received such a review and more importantly, that you feel we have let you down.

The job you had employed us to carry out was completed in full. For this reason, there were no grounds to offer you a refund, as the requested service had been completed.

Regarding the slight scratch on your wardrobe doors, this is of course extremely unfortunate and if it were as a direct result of our team, we would correct this as needed.

In this instance, the occupants at the premises had failed to prepare the work space and empty the wardrobe, which was unfortunately overfilled with belongings which caused the slight scratch to the newly attached doors. A picture was sent to you highlighting this.

Our terms and conditions do quite clearly state, that work spaces should be prepared ahead of our visit. These terms are sent to you inside your booking confirmation, at the time of booking.

Our team are under strict instruction to never handle customer personal belongings, under any circumstance, whatsoever. With this in mind, the team will of course follow their training and avoid handling the contents of the wardrobe during the job.

Despite this unfortunate incident, we offered you a £40.00 voucher to be used on any of our services with no time constraints, as a goodwill gesture.
We feel this was a generous offer considering there was no fault of the team who attended.

Nonetheless, we're glad your job is completed and your new wardrobe doors are operational, fixing the issue you had.

We wish you the best for the future.

Wizard Fix Team

Beoordeeld met 5 van de 5 sterren

Assembly of bedroom furniture

I needed help assembling bedroom furniture and contacted Wizardfix via the WhatsApp function. I was able to make an appointment at my preferred time on my first choice day within the same week. The team contacted me in advance with their ETA. Team of three arrived to assemble two double platform beds, wardrobe, desk and chest of drawers. Took roughly 3 hours. All looks good, no problems at all. I would definitely recommend Wizardfix and will happily use again.

27 november 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Wizard Fix are Fantastic

I had been let down by a couple of different Handymen friends had recommended to put up curtain poles. I used Wizard Fix about a month ago to assemble flat pack wardrobes. I didn't know if they would consider a couple of curtain poles so I contacted Adam at Wizard Fix. He came back with an immediate quote. My call was on Thursday 24th November on Sunday 27th November in the morning my Curtain Poles were installed by Mani who was efficient, polite and tidy. I will be using them as my go to Handyman Service and recommended them highly.

27 november 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

First time I asked for a service from…

First time I asked for a service from wizard fix …it’s was great experience..Professional team ..setting up a bunkbed and two closets very neatly and within three hours ..thanks Gary and fares
Highly recommended ⭐️⭐️⭐️⭐️⭐️

13 november 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great Guys job well done

Great Guys really friendly and did the job easily. Also put the furniture really tidy in the garden. I will definitely recommend them to my friends I will use them again.

10 oktober 2022
Review zonder uitnodiging

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