Wizfair Travel Reviews 1.109

Dean helped me and was very helpful. Service was great.

I purchased FlexiFly flight tickets through wizfair to go to Croatia on SAS Airlines and now that I need to cancel, wizfair tells me that the flights are non-refundable, even with FlexiFly. I also bought travel insurance but it does not cover cancelling due to change of plans.

Thanks Karl for the help

We arrived at the airport about four hours before our international flight to Barcelona, only to find out it had been cancelled. We had to frantically book new flights on the spot and immediately received our “booking in progress” email from Whizfare Travels.
We called customer service right away and were connected with Davin, who helped accelerate our booking and stayed on the line with us throughout the entire process. He was calm, collected, incredibly responsive, and reassured us every step of the way. Thanks to him, we were able to confirm our tickets, check in with the gate agent, and legitimately save our holiday.
We are so grateful for Davin’s professionalism and support during such a stressful moment. He truly made all the difference!!!!

Karl Sampson was very attentive and very helpful. I rate him a 12/10

Karl was an awesome customer service rep. Will recommend to all my friends!

Dean was very helpful with my concerns

Huge thank you to Dean for making my flight booking so easy and seamless. Super responsive, knowledgeable, genuinely cared about getting me the best option. Ill definitely be booking with this website again.

I booked a direct return flight within the US 2 months prior to my travel date. The evening before my outbound flight I tried to check-in online and was unable to do so. When I called Wizfair they told me their booking agent had cancelled the flights and they offered me flights with stopovers and inconvenient travel times instead. After sharing my disapproval of the alternatives they offered to keep my return flight the same but forced me to accept a different outbound flight with stopover, longer travel time and earlier departure. When I arrived at the airport for my earlier flight it turned out that seats for my original direct flight were still available. Don't understand why they changed my flights. It caused a lot of stress and annoyance and I will never book with them again.

Elena was very helpful along the way. She explained to me available options and next steps

Elena is very professional and has helped me with my questions.

Dean was very good at answering my questions and giving me advice on my airline issues. Great customer service and very reliable knowledgeable service. Thank you.

I would have liked better communication from the company. I had to call and talk to Davin to get booking confirmations from Southwest. Prior to talking to him all I had was receipts from credit card payment.

Very good service with Devin.

Thanks to Stephen
I double bocked and with the help of Stephen who solved it. Great customer service

Dean was very professional and went above and beyond to assist me with my payment issue.

Great Service... Thank you Coco

I am Salomon and I have done business with an agent named Coco over my ticket confirmation. Well my expérience was very pleasant. She demonstrated professionalism courtesy and with a sense of humour to too all that she was very efficient got the job done!
Mémorable expérience!