Wood Fuel Co-operative Reviews 

Great range of wood fuel products and excellent guidance about the nature and performance of each type of briquette. This is the second time I have purchased the Beech Nestro briquettes from them; they are absolutely the best briquettes we have ever purchased, anywhere!
The service from welcoming email confirmation of order through to speed and communication of delivery was excellent - including the branch of palletways who delivered the final journey - very helpful lady on the phone. All round, an impressive experience - same as first time I ordered through them.

Ordered a 1/4 pallet of briquettes for the winter and as ever great advice on the phone from the Wood Fuel Co-Op.

Friendly people, and they are always happy to help.

The best place to get wood fuel from. Definitely recommended.

This is one of the best companies that I have EVER dealt with. The products are excellent and the customer service is second to none. 10/10 cannot recommend highly enough!!

Great service again from Wood Fuel (and Les Smith)

Ordered over the phone to delay the order a week, smooth process. Pallet arrived and Les Smith put it in my garage, so I could unload it at my leisure over the weekend.

Well stacked pallet and the briquettes having bought them before form Wood Fuel will I'm sure keep our house toasty warm this winter.

Great Service as usual from Wood Fuel, and keen prices too!

Been a customer for 3 years and the service and products are amazing and the cheapest on the market. The wood is sustainable and better value than your central heating costs. Highly recommended

Just got some beech nestro briquettes. I have tried all kinds of briquettes over the last 2 yrs. These are the best so far. Nearly 2 hrs for a single briquette broken in half. My stove is a 4kw contura multufuel. What I like is no smoke at first like some briquettes. Good flame. Perfect. Recommended

Sue & Ashley were both so helpful …. Ashley kindly put together a package of products that she thought would be most beneficial for my stove set up and they arrived the next day! She took the time to ask about my house and heating as well as how I would be using the stove so she could tailor suggestions to my particular situation. I’m very glad she did. Sue answers any queries so quickly and is great at keeping customers up to date with availability, delivery & shipment info.
I have ordered my winter fuel already and I know, having had the samples, I chose wisely. Thank you WFC - I will be a returning customer.

Reliably excellent service from this supplier and very pleased with the delivery too.
I asked on Friday for a Monday delivery, as the forecast was for sunshine all day and it requires a couple of hours to unload and store a pallet.
Out of nowhere we had half an hour or so of heavy rain - and of course that's when it arrived!
I was relieved to see how well wrapped the pallet was. Barring a couple of small tears, which were easily covered, it was all intact. When the sun returned and I unloaded, all the briquettes were bone dry.
Good to get the bird seed too - I'd forgotten I'd ordered it!

Fantastic customer service from ordering to delivery.
Brilliant product, have used before and will definitely be using again and again.
The delivery driver went out of his way to put the pallet on my driveway near to where I asked for it to be left.
First class service from start to finish.
Great briquettes also .

EXCELLENT SERVICE

These folks are brilliant, we installed a new stove but it just didn't like our hardwood logs, we drove down to Dumfries from Lesmahagow and were given advice on the best briquettes for us to use. We bought a variety of various types and were given a great price. Needless to say they have solved our issue and we will be returning again .Thankyou.

Great service, great choice. My No 1 place to go to from now on!,

Super Customer Service

Quick delivery
Very happy with product and would definitely recommend

Regularly use Woodfuel Co-op for wood briquettes.
Much better briquettes than most suppliers, at much better prices. Good variety.
Also a lot more flexible about quantities/mixes of different product.
Very happy with the products & the service :D

Good choice of woods and prompt delivery

Fantastic service from Steven. We came seeking advice for using a woodburning stove in a bothy, and left with exactly what we needed, firelighting advice and how to maintain the burn for as long as possible.
Quite an exceptional level of service. And great value. 6/5

I decided to try wood fuel cooperative as I like their ethos and their website is clear and informative. There are options for buying in various amounts from full to quarter pallets, or even making up one’s own pallet. I found this a bit confusing, it’s another skill to work out the quantities. As it happens, the amount I ordered did not amount to cover the £64 added charge for this. I was given a refund and alternative delivery . Having bought the selection of briquettes to try, I was having issues with one of my log burners. A call to the company was so helpful and advised on the better ones to try. Something I probably should have done in the first place.
I intend to order a larger quantity in time for next winter. I’ve been amazed how efficient and heat producing briquettes are.

Delivered promptly and good value for money

impressed by the range on offer at WFC, the value and the speed and efficiency of delivery. Completely hassle-free process - and we love the products.