2 wardrobes arrived on the specified day within the timeslot allocated. Paid in cash on delivery. One bar missing in one of wardrobes, but customer service is being helpful and is going to send us the... Toon meer
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Lees wat reviewers zeggen
AVOID this company!! I ordered a wardrobe. Waited for it. Got told it was damaged they would send another yesterday. Waited in. Got told between 7-8pm!!! Didn't turn up. NO COMMUNICATION!! SCAM! p... Toon meer
Terrible company avoid like the plague. Item was damaged and upon arrival they demanded more money then I agreed to purchase it for. I was threatened and sworn at by an employee when they... Toon meer
Ordered on a Sunday arrived on the following Tuesday, cash payment on arrival, Double bed ordered and that's what came. They are basic, and functional,add a mattress topper and some decent quality pil... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Wood Mall Furniture is a UK-based online furniture retailer offering a wide range of beds, wardrobes, mattresses, bedroom furniture, sofas and more. We do free home delivery across the UK.
Contactgegevens
Unit 3, B24 8BL, Birmingham, Verenigd Koninkrijk
- +447479208099
- web@woodmall.co.uk
- woodmall.co.uk
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Horrendous company do not use
Horrendous company do not use. Wardrobe that was purchased came damaged and with clothes rail missing. They would not answer the phone or email. But where really chatty before item was delivered. The wardrobe was not expensive but was badly made
They sell broken furniture
They sell broken furniture, no one replies when you want to exchange it, they read WhatsApp but don't reply, I don't recommend it, shitty quality i have picture but i cant uploud
Total scammers extremely poor quality and customer service
Don’t waste your money requested side drawers on bed it came with top drawers and the mattress spring is already coming through after 5 days of a child sleeping on it they don’t respond to email or what’s app really poorly made bed mattress also is slightly too big for the bed so it hangs off the end would give no stars if I could
I would give minus if I could
I would give minus if I could. These are scammers. They show very good communication in the start and once you buy, they just disappear. They sent wrong item and then when I complained they disappeared. Their email dont work. They dont respond on WhatsApp. No contact. Beware and dont buy from them. Also they offer cash on delivery for a reason and there is no record.
Ordered bed on Thursday and was…
Ordered bed on Thursday and was delivered sat morning ! Top class service and bed was good quantity for the money would highly recommend.
Good quality small double bed and…
Good quality small double bed and mattress
Recommended
DON‘T BUY FROM THIS WEBSITE. IS A SCAM.
THIS IS A SCAM. Would do 0 stars if i could. I bought a wardrobe with a mirror on the door, and when it came, it was a completely different wardrobe with no mirror. Then when I tried to return it, they wouldn’t let me and I had to make do with what I had. NEVER BUYING FROM THIS WEBSITE AGAIN. if you are considering buying anything from this website, definitely DON’T do it unless you want to get SCAMMED.
Beware scammers operate here
Well this company I ordered a bed from seem all good at the time emails back messages back yada yada yada and then delivery has arranged and that’s when it changed delivery driver arrives very early morning well for me anyway cause I work nights put bed in and took our money and disappeared off. We were put in a bed together and we noticed that one bit of the bed was shorter than the other of it so with that I tried to call the company online use their web chat and also send an email. I’ve not had any luck contacting this company so that for that shows me Their scammers Cowboys they’re a fake company. I’m expecting a full refund if this is not done, I’ll be taking you a trade-in standards. I’ll also be hunting you down and involve in the police as it’s classified as theft plus under the consumer rights act of 2015. I’m entitled to a full refund due to the bed being faulty are not fit for purpose so I suggest anyone else thinking about buying from this website don’t they are scammers and I don’t think it’s not many people working there. I think it’s a small amount of people.
Be warned
Be warned. Do not order from this so called business. Scam
i’m disgusted with the service i have…
i’m disgusted with the service i have recieved, the person i spoke to over whatsapp was rude and ignorant. i booked a delivery on a monday for a saturday, they come saturday at 7am with the wrong bed the delivery driver was a stuck up pr**k which already had my bloody boiling i then waited for another bed they told me 5pm and then at 7 then they said delivery would be monday . when i went against this they was rude and hung up, no correspondence or communication would never reccomend to anyone

Antwoord van Wood Mall Furniture
King-size bed
King-size bed
Great price and super fast delivery.
Staff all very helpful.
My bed was delivered in 2 days
My bed was delivered in 2 days, the delivery man was friendly yet professional. The bed was packaged well in clear plastic so I was able to check the item was correct and there was no damage. Thankyou Wood Mall furniture
HORRIBLE CUSTOMER SERVICE
HORRIBLE CUSTOMER SERVICE. COLLECTED MONEY AND COMPLETELY IGNORED ALL MESSAGES WHEN I WASN'T SATISFIED WITH THE LOCATION THEY KEPT MY WARDROBES. WARDROBES WERE LEFT IN THE LIVING ROOM. THEY WENT AHEAD AND BLOCKED ME ON WHATSAPP.
VERY HORRIBLE SERVICE I MUST SAY.
The product is good and customer service
The product is good and customer service
The wardrobe sets is amazing and worth it
The wardrobe sets is amazing and the team were super fast and efficient when contacting them. They were helpful and friendly and fast delivery service. The wardrobe looks way better than the pictures and worth the price.
Great Service
The sales team answer immediately and are always ready to help guide us. The delivery is efficient as well. Very friendly team.
Had a very good experience with this…
Had a very good experience with this company. Furniture came as shown perfectly and delivered when asked for and driver kept me up to date with it all
Good quality
Good service
Will definitely recommend
I love it 100 percent
Good quality and affordable 👍🏽
So easy quick and simple
So easy quick and simple
So happy with the service and the product
Would definitely recommend
Easy delivery
Easy delivery, came the day after I ordered my wardrobe in perfect condition. Will be using this company again.
Thankyou 👍
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