Extremely happy with the panels. They look great, everyone who has been here has commented on them. Not that we put them in for other people, I love the fact we can try different arrangements of thing... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieOakwood Hill Industrial Estate, IG10 3TZ Loughton, England, GB
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Lees wat reviewers zeggen
Prompt delivery and good backup service. I had a couple of damaged panels which after I sent in pictures of the damage, I was told I could could have a discount or have them replaced. I opted for the... Toon meer
Bedrijf heeft geantwoord
It isn't the first time I buy their acoustic panels. They are great quality but unfortunately this time all 6 panels arrived damaged. I appreciate that it is the delivery company's mistake but since t... Toon meer
Bedrijf heeft geantwoord
Great Website making ordering very easy. Customer service are very knowledgeable about their products , prompt delivery and quality products with excellent installation guides and advice if required.... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over WoodUpp - United Kingdom
Geschreven door het bedrijf
At WoodUpp, we design products that make spaces feel extraordinary. From our signature acoustic panels to a growing range of accessories and interior solutions, everything we create is made to bring warmth, character, and calm to your environment.
We’re driven by a belief that great design should be both beautiful and functional—and that it should be built to last. Whether you’re styling a home, office, or commercial project, our products are easy to install, sustainably made, and designed to make a real impact.
We started WoodUpp because we saw a need for something better in the interior industry. Too many solutions are mass-produced, low quality, and forgettable. We're here to raise the bar—with craftsmanship, care, and a genuine commitment to doing things the right way.
We’re driven by a belief that great design should be both beautiful and functional—and that it should be built to last. Whether you’re styling a home, office, or commercial project, our products are easy to install, sustainably made, and designed to make a real impact.
We started WoodUpp because we saw a need for something better in the interior industry. Too many solutions are mass-produced, low quality, and forgettable. We're here to raise the bar—with craftsmanship, care, and a genuine commitment to doing things the right way.
Designed to Make People Feel Good
Geschreven door het bedrijf
- At WoodUpp, we create acoustic panels that combine beautiful Danish design with practical sound absorption—perfect for homes, offices, and commercial spaces. All our products are crafted with care and a strong focus on sustainability, using high-quality materials that are easy to install and made to last. Whether you're after a modern, cozy vibe or need to tame the echo in a room, we’ve got you covered. We're proud to help people create spaces that look and sound great.
Contactgegevens
Oakwood Hill Industrial Estate, IG10 3TZ, Loughton, England, Verenigd Koninkrijk
- +44 208 089 9996
4,6
Uitstekend
206 reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 94% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Great service
Great service, slight mistake with order but replacement sent out straight away.
Product is really well made, far better quality than some others that we looked at.
6 juli 2026
Antwoord van WoodUpp - United Kingdom
Hi Andrew,
So glad Jay could help get that little mix-up sorted and have a replacement on its way quickly 🙌😊
It’s also a huge compliment to hear how much the quality stood out to you. Thanks for the lovely feedback, Andrew ✨
Kind regards,
Ida Horsbøl
WoodUpp Customer Experience Team
Brilliant service
Brilliant service, had an issue with one of the panels due to the delivery company damaging it, was sorted within a day.
6 juli 2026
Antwoord van WoodUpp - United Kingdom
Hi Stephen,
Things don’t always go perfectly in transit, but we’re happy we could get this one turned around so quickly 🚚✨
Thanks for your patience and the kind words, Stephen. Glad we could get you back on track!
Kind regards,
Ida Horsbøl
WoodUpp Customer Experience Team
Excellent acoustic boards and lights…
Ordered our acoustic boards and lights from WoodUpp, slight issues initially as one of the lights didn't work, but WoodUpp quickly rectified this, and they look amazing in our new lounge!
6 juli 2026
Antwoord van WoodUpp - United Kingdom
Hi Austin,
So glad we could get that little light issue sorted and have everything shining as it should ✨😊
Sounds like your new lounge has had quite the upgrade. Enjoy it, Austin 🏡
Kind regards,
Ida Horsbøl
WoodUpp Customer Experience Team
Lovely product
Lovely product. Smells of real oak every time I'm in the room as this is what I purchased. Also ordered the hanging knobs and 3 pieces of LED strip. So good. Really happy, great quality. Came well packaged and quicker than I expected, good email update following ordering.
3 juli 2026
Antwoord van WoodUpp - United Kingdom
Hi Angela,
There’s just something special about the smell of real oak 🌳✨ We love that you’re getting the full WoodUpp experience every time you walk into the room.
It sounds like the hangers and LED lights were the perfect finishing touches too. Thank you for the lovely review, enjoy your new space! 😊
Kind regards,
Ida Horsbøl
WoodUpp Customer Experience Team
TV mount
Ordered the TV mount, easy to do, product received quickly and it is fabulous. Thank You
30 juni 2026
Antwoord van WoodUpp - United Kingdom
Hi Karen,
We love hearing that everything was nice and straightforward from ordering to installation 🙌😊
Thanks for the lovely feedback, Karen. Enjoy your new setup 📺🏡
Kind regards,
Ida Horsbøl
WoodUpp Customer Experience Team
Recommend Woodupp
Parcel arrived next day, was exactly what I ordered. All great quality. Panel looks fab now in place. Cable riders do their job well.
2 juli 2026
Antwoord van WoodUpp - United Kingdom
Hi Donna,
From parcel to finished wall in no time 📦🏡 We’re delighted everything arrived exactly as expected and that you’re loving the result.
It’s often the little details that finish things off, so we’re glad the cable covers are doing their job too 😊👌
Thanks for choosing WoodUpp, Donna!
Kind regards,
Ida Horsbøl
WoodUpp Customer Experience Team
Antwoord van WoodUpp - United Kingdom
Hi Mona,
Thank you so much for the lovely review! 😊 We're really happy to hear you've had such a great experience with us.
And Jay says hi! 👋
Kind regards,
Ida Horsbøl
WoodUpp Customer Experience Team
Antwoord van WoodUpp - United Kingdom
Thank you so much for your kind review, Kevin! 😊
We truly appreciate your support!
Wish you a great summer! 🌞
Best regards
Stine Brorsen
WoodUpp Customer Experience Team
Excellent product.
I’ve already ordered from woodupp and just needed a few more pieces.
First class product and service.
1 juni 2026
Antwoord van WoodUpp - United Kingdom
That you describe us as first class in both product and service really means a lot to us. Gregg is truly the best — I am so happy he was able to help you with your shipping information. 😊
Thank you so much for choosing WoodUpp. 🙌
Best regards,
Stine Brorsen
WoodUpp
Good quality
Good quality. Not cheap but I would say great value for money. Fast delivery. I recommend this company and would not hesitate to order from them again.
23 maart 2026
Antwoord van WoodUpp - United Kingdom
Thank you, Gary! We know we are not the cheapest option out there — but we do believe you get what you pay for. Really glad the delivery was fast and that you would recommend us. That means a lot! 😊
Best regards,
Stine Brorsen
WoodUpp Customer Experience Team
Antwoord van WoodUpp - United Kingdom
Sounds great, Rachel! 🙌
Thank you for the 5 stars! We hope to see you again soon!
All the best
Stine Brorsen
WoodUpp Customer Experience Team
A company with integrity
Excellent product, delivery and service. We have been really very pleased with our dealings with Woodupp all the way through. Fabulous company working with great integrity.
21 mei 2026
Antwoord van WoodUpp - United Kingdom
Thank you for your trust and your incredibly kind words, Julie. This truly warms my heart and I am so happy to hear that our team was a great help to you.
Wishing you a really lovely weekend from all of us at WoodUpp. 🌞
Best regards
Stine Brorsen
WoodUpp Customer Experience Team
Great company to deal with and you can…
Great company to deal with and you can speck to a person. The product is great so well made.
18 mei 2026
Antwoord van WoodUpp - United Kingdom
Thank you so much for noticing that we are real people handling customer service. We really want you to feel seen and heard. So thank you, Brian, for noticing and giving us 5 stars — we truly appreciate it! 😊
All the best
Stine Brorsen
WoodUpp Customer Experience Team
Antwoord van WoodUpp - United Kingdom
Katrina, reviews like yours are the ones that remind us why we do what we do — thank you so much! 🌟
We're so happy to hear you had a great experience with both the product and our customer service. We know how important it was for you to get the delivery on the right day, and we're really glad Jay was able to get that sorted for you quickly! 😊
Jay says hello, by the way! 👋
We hope to see you again soon, Katrina!
Kind regards
Stine Brorsen
WoodUpp Customer Experience Team
Great design with a high-end feel
Great design with a high-end feel. All products are made from good materials and they are easy to install. Im a very happy customer.
14 mei 2026
Antwoord van WoodUpp - United Kingdom
Amazing to hear, Ann Marie! It is so important for us to give our customers this exact feeling when buying our products. 🙌
We put a lot of care into every detail — from the materials we choose to the way our products come together once installed — and it means the world to us when a customer notices and appreciates that.
Thank you so much for choosing WoodUpp, Ann Marie — we hope to see you again soon! 🌟
Warm regards,
Stine Brorsen
WoodUpp Customer Experience Team
Fantastic products and fantastic…
Fantastic products and fantastic service. The panels we ordered are lovely and the accessories we ordered work really well and are easy to fit. The panels were tricky to fit, especially around plug sockets and light switches but we managed. The service and delivery experience were great, delivered exactly when they said with good communication.
12 mei 2026
Antwoord van WoodUpp - United Kingdom
Thank you so much for your lovely review, Gillian! 😊
We're especially pleased to hear that you felt well informed throughout the process and that our team kept communication clear from start to finish. Knowing that your order arrived exactly when promised makes it even better. 👏
We're also delighted that you're enjoying your panels and accessories. Thank you for mentioning the fitting process around plug sockets and light switches too — those areas can certainly be a little fiddly, so we're glad everything came together in the end.
Thank you again for choosing WoodUpp and for taking the time to share your experience.
Kind regards,
Stine Brorsen
WoodUpp Customer Experience Team
Antwoord van WoodUpp - United Kingdom
Kevin, I’m genuinely so sorry to read this. We put a huge amount of care and effort into every part of the customer experience, so hearing that we let you down is really disappointing for us.
I’ve looked into your case, but I can’t seem to find any email correspondence from you. I’d really appreciate the chance to understand what went wrong and where we fell short.
At the end of the day, all we want is for our customers to feel supported and have a positive experience with us. If you're willing to share a bit more about what happened, we'd truly welcome the opportunity to learn from it and see if there's anything we can do to help. 😊
All the best
Stine Brorsen
WoodUpp Customer Experience Team
Excellent quality
The acoustic panels from this company are excellent quality. They may be more expensive than the one you see everywhere and online, but having got samples from several places, these are far superior and worth paying extra for. Even the person fitting them commented on the quality. Very pleased indeed.
30 april 2026
Antwoord van WoodUpp - United Kingdom
🙌🙌 Thank you for recognising the quality behind our products, Claire!
We put a great deal of care into the materials and craftsmanship of our panels, so it's wonderful to hear that the difference was noticeable! 😊
Best regards
Stine Brorsen
WoodUpp Customer Experience Team
Can’t praise the team highly enough
Can’t praise the team highly enough. Very helpful with queries and products shipped and delivered quickly.
27 april 2026
Antwoord van WoodUpp - United Kingdom
Thank you for your generous review, Brian! 🙏
I will make sure your comments are shared with our team. Knowing that their support made a difference is incredibly rewarding, so thank you so much, Brian! 😊
Kind regards
Stine Brorsen
WoodUpp Customer Experience Team
Fantastic products
Fantastic products. Also Customer Service was exceptional, there was an error in what was delivered with only a partial order delivered and one defective item and the remaining order was delivered in no time and the defective product also replaced immediately. All items now installed and functionally and aesthetically working well.
5 mei 2026
Antwoord van WoodUpp - United Kingdom
What a wonderful review, Jamie — thank you! Things don't always go perfectly, but the way you've described how everything was handled and resolved so quickly really means a lot to us. 🙏
Knowing that everything is now installed and working just as it should, both functionally and aesthetically, is the best possible outcome.
Thank you for your patience and for taking the time to share this! 😊
Best regards
Stine Brorsen
WoodUpp Customer Experience Team
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