Extremely happy with the panels. They look great, everyone who has been here has commented on them. Not that we put them in for other people, I love the fact we can try different arrangements of thing... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieOakwood Hill Industrial Estate, IG10 3TZ Loughton, England, GB
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Lees wat reviewers zeggen
Prompt delivery and good backup service. I had a couple of damaged panels which after I sent in pictures of the damage, I was told I could could have a discount or have them replaced. I opted for the... Toon meer
Bedrijf heeft geantwoord
It isn't the first time I buy their acoustic panels. They are great quality but unfortunately this time all 6 panels arrived damaged. I appreciate that it is the delivery company's mistake but since t... Toon meer
Bedrijf heeft geantwoord
Great Website making ordering very easy. Customer service are very knowledgeable about their products , prompt delivery and quality products with excellent installation guides and advice if required.... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over WoodUpp - United Kingdom
Geschreven door het bedrijf
At WoodUpp, we design products that make spaces feel extraordinary. From our signature acoustic panels to a growing range of accessories and interior solutions, everything we create is made to bring warmth, character, and calm to your environment.
We’re driven by a belief that great design should be both beautiful and functional—and that it should be built to last. Whether you’re styling a home, office, or commercial project, our products are easy to install, sustainably made, and designed to make a real impact.
We started WoodUpp because we saw a need for something better in the interior industry. Too many solutions are mass-produced, low quality, and forgettable. We're here to raise the bar—with craftsmanship, care, and a genuine commitment to doing things the right way.
We’re driven by a belief that great design should be both beautiful and functional—and that it should be built to last. Whether you’re styling a home, office, or commercial project, our products are easy to install, sustainably made, and designed to make a real impact.
We started WoodUpp because we saw a need for something better in the interior industry. Too many solutions are mass-produced, low quality, and forgettable. We're here to raise the bar—with craftsmanship, care, and a genuine commitment to doing things the right way.
Designed to Make People Feel Good
Geschreven door het bedrijf
- At WoodUpp, we create acoustic panels that combine beautiful Danish design with practical sound absorption—perfect for homes, offices, and commercial spaces. All our products are crafted with care and a strong focus on sustainability, using high-quality materials that are easy to install and made to last. Whether you're after a modern, cozy vibe or need to tame the echo in a room, we’ve got you covered. We're proud to help people create spaces that look and sound great.
Contactgegevens
Oakwood Hill Industrial Estate, IG10 3TZ, Loughton, England, Verenigd Koninkrijk
- +44 208 089 9996
4,6
Uitstekend
206 reviews
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Heeft 95% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Fabulous product, would definitely recommend!
Fabulous product.. installation was good, backing material is tough to cut especially around plug sockets but would rather have that than it being flimsy.. looks amazing when installed, loads of ‘wow’ comments when people see it..
22 november 2025
Antwoord van WoodUpp - United Kingdom
Thank you for such a great review 😊 We’re really pleased to hear you’re happy with the product and the finished result. It’s fantastic to know the end result was worth it and that you're getting plenty of lovely comments. Thanks again for choosing us and for sharing your experience.
Antwoord van WoodUpp - United Kingdom
Thank you for your review ☺️ We’re glad to hear everything went smoothly and that your panels arrived on time. We really appreciate you choosing us.
Excellent product
Excellent product, easy to install, looks amazing, and the tv bracket makes the tv installation so much easier. I would highly recommend.
24 november 2025
Antwoord van WoodUpp - United Kingdom
Thank you for your excellent review 😊 We’re delighted to hear you found the product easy to install and that it looks amazing. It’s also great to know the TV bracket made installation much simpler for you. Thanks so much for the recommendation—we really appreciate it!
Impressive all round
Love the panels, actually bought last year, the TV bracket is great good bit of kit..
23 november 2025
Antwoord van WoodUpp - United Kingdom
Thank you for your review! We’re really pleased to hear you’re still loving the panels and that the TV bracket has been a great addition. It’s always great to know our products are delivering long-term satisfaction. Thanks again for choosing us!
Happy
Ordered what I wanted and arrived within a couple of days.
Installed and now very happy.
Thank you.
24 november 2025
Antwoord van WoodUpp - United Kingdom
Thank you for your kind review! We’re glad to hear your order arrived quickly and that you’re very happy with the end result. Thanks so much for choosing us 🌟
I absolutely loved the tv wall mount so…
I absolutely loved the tv wall mount so easy to fit not drill not strews. Took the stress out of putting the TV on the panelling, would definitely order some more things from the site.
18 november 2025
Antwoord van WoodUpp - United Kingdom
Thank you so much for your kind review! We’re really happy to hear that you loved the TV wall mount and found it easy to fit—especially that it took the stress out of mounting your TV on the panelling. We truly appreciate your support and look forward to welcoming you back again soon! 😊
Antwoord van WoodUpp - United Kingdom
Thank you so much for taking the time to leave us a review. We’re really pleased to hear that you’re happy with the product quality, design, and our service. Your feedback means a lot to us and we truly appreciate your support.
Ordered 2 southern oak aku panels to…
Ordered 2 southern oak aku panels to create a sliding cupboard under my staircase for my electric meter, came out amazing with all the hard work of our carpenter that carried the job out. Overall happy again great products and amazing materials.
13 december 2025
Review zonder uitnodiging
Antwoord van WoodUpp - United Kingdom
Thank you so much for your kind review! We’re delighted to hear that the Southern Oak panels worked perfectly for your under-stair sliding cupboard and that the final result looks amazing. It’s great to know our materials met your expectations, and credit to your carpenter for bringing it all together. We really appreciate your continued support and are glad you’re happy with the products once again!
very happy with the panels, accessories not so much
I am very happy with the panels I received. I ordered single pieces to use to close the ends as your end of panel pieces were only available in a couple of colours but not the colour I chose which was a shame. The panels are all installed and look great and clean up the living room sound.
I did however order black iron finger screws to hang something but when they arrived they seemed to require something else to make them useful. I ended up using some generic clips for a fraction of the price. Some less pricy and more comprehensive accessories would be beneficial.
17 november 2025
Antwoord van WoodUpp - United Kingdom
Thank you very much for taking the time to leave such a thoughtful review — we’re really pleased to hear how happy you are with the panels and that they look great in your living room while improving the acoustics. It’s lovely to know they’ve had such a positive impact on your space.
We also appreciate your feedback regarding the colour availability for the end-of-panel pieces and the accessories. Your comments are genuinely helpful to us as we continue to refine and expand our range.
Just to clarify, the black iron finger screws are designed as an optional extra, primarily for use with products such as our shelves, or for customers who prefer not to use the colour finger screws supplied with certain products.
We’re continually developing our products and accessories, and while we know we’re not always the cheapest on the market, our focus is on offering the highest-quality products alongside innovative and well-considered solutions.
Thank you again for your kind words and valuable feedback — it’s greatly appreciated.
Ordered Friday, with me Monday!
I ordered my panels on Black Friday and they were with me by lunchtime on the following Monday. The panels were for use in two rooms, my office and my lounge. The panels completely changed the look and feel in my office making it feel like a workspace rather than just the regular plain walls. I haven’t got round to installing the panels in the lounge yet, that is a between Christmas and new year job. Really pleased with the quality of the panels and the ease of installing using the screws into dry wall. I look forward to getting some of the accessories to go on the wall in future! Would buy again!
28 november 2025
Review zonder uitnodiging
Antwoord van WoodUpp - United Kingdom
Thank you so much for taking the time to leave such a detailed review! We’re delighted to hear your panels arrived so quickly and that they’ve already transformed your office into a proper workspace. It’s great to know you were happy with both the quality of the panels and how easy they were to install on drywall. Best of luck with the lounge installation – we’re sure it will look fantastic once it’s done. We really appreciate your support and look forward to helping you again when you’re ready to add some accessories. Thanks again, and we’re so pleased you’d buy from us again!
Shipping damage
Shipping damaged the felt backing at corners. Several wood slats were not stapled correctly. They fell off. Out of 4 panels 3 had problems. Otherwise I love the product
11 november 2025
Antwoord van WoodUpp - United Kingdom
Thanks for taking the time to leave a review — I’m really pleased to hear you love the product, but I’m sorry to read about the issues you had with the delivery and the panels.
I’ve sent you an email so we can understand exactly what happened and put this right. For ease, here’s what I’ve sent:
“I wanted to reach out to learn more about what happened with your order, and to see if there’s anything we can do to turn your 4-star review into a 5-star experience.
I understand there was some damage to your order, but I couldn't find any record of you contacting us to have the issue resolved. Were you able to finish your project?
Please let me know how we can improve your experience and make things right.”
As soon as you’re able to reply with a couple of photos and your order details, we’ll try to get this resolved as quickly as possible.
Great quality. Great service.
Products are great quality. In our opinion worth paying the extra compared to alternatives available from DIY or builder merchant outlets. Easy to install and the accessories make an impact. The company makes an effort to make personal contact through the buying and installation process to ensure everything works and if support is needed. We are impressed and would recommend.
28 november 2025
Review zonder uitnodiging
Antwoord van WoodUpp - United Kingdom
Thank you so much for taking the time to share your experience. We’re delighted to hear that you’re pleased with the quality of our products and felt they were worth the investment. It’s great to know the installation was straightforward and that the accessories helped elevate the final look.
We truly appreciate your mention of our personal support throughout the buying and installation process — our team works hard to make sure everything goes smoothly, so your feedback means a lot.
We’re really grateful for your recommendation and are thrilled that you’re impressed with the result. If you ever need anything in the future, we’re always here to help.
Antwoord van WoodUpp - United Kingdom
Thank you so much for your kind review. We’re really pleased to hear that you found our customer service helpful — it means a lot to the whole team. If there’s ever anything else we can assist you with, we’re always here to help.
Excellent all round
I ordered samples initially, which was really helpful as it let me see the colour & quality of the product before I purchased. Customer service was excellent, there was an issue with my delivery as the lane to my home was blocked, I spoke to both Greg & Jay who were very helpful & got my delivery to me. It was fitted by a professional joiner ( I’m lucky my son is a joiner) and he has fitted quite a few of these types of products for media walls etc…. He said this one was the best quality he had worked with. It looks stunning & we are very pleased with the result.
28 november 2025
Review zonder uitnodiging
Antwoord van WoodUpp - United Kingdom
Thank you so much for sharing your experience with us. We’re really glad the samples helped you feel confident in your choice — seeing the colour and quality in person can make all the difference.
We’re also delighted to hear that Gregg and Jay were able to support you when the delivery issue came up. We know how frustrating those situations can be, so it’s great to hear everything was sorted smoothly in the end.
Please thank your son for us as well — his feedback means a lot. Knowing that a professional joiner considers our panels the best quality he’s worked with is incredibly encouraging.
We’re so happy that the final result looks stunning and that you’re pleased with it. Thank you again for choosing WoodUpp and for taking the time to leave such a thoughtful review. If you ever need anything else, we’re always here to help.
Excellent product and excellent…
Excellent product and excellent customer service to match. Easy ordering, quick delivery and high quality panels and accessories - love the shelves! Needed to call them for queries and advice and they were super-helpful and efficient. Would highly recommend WoodUpp.
6 december 2025
Review zonder uitnodiging
Antwoord van WoodUpp - United Kingdom
Thank you so much for taking the time to share your experience. It genuinely means a lot to us. We’re really glad to hear that the ordering and delivery went smoothly, and that you’re enjoying the panels & accessories.
Thank you again for your kind words and for recommending WoodUpp. We’re grateful for your trust, and we’re always here if you need anything in the future.
Antwoord van WoodUpp - United Kingdom
Thank you so much for your review! We're really glad to hear that both the product and the ordering process were great for you. If there’s anything else we can help with, we’re always here! ⭐️
Not clear that LED strips need a Phillips Hue Bridge
UPDATE 28/11/2025:
Gregg the company owner reached out to me with a kind reply, and offered me a solution that I am very happy with. I do love my WoodUpp panels and various accessories. Gregg's thoughtful message to myself and care to ensure a good customer experience has restored my faith in WoodUpp.
Original review:
I purchased an LED strip with a plan to control it via Google Home. This appeared to be possible as the product description says: 'SMART Technology lntegration Experience the convenience of smart home compatibility. Our LED strips feature advanced SMART technology, allowing you to control them with Phillips Hue, Google Home, Apple Homepod and Alexa. Easily adjust your lighting with voice commands or through your smart home apps, creating the perfect ambiance with minimal effort.'
However, on contacting customer service, they said I needed to buy a Phillips Hue Bridge. This isn't clear based on the wording on the website. They pointed out that it stated it in the installation instructions, but I'd have had to dig very deep into the documentation to find this out. The product description is misleading as-is.
Had it been more clear, I would have purchased the remote control, which was on sale and apparently in stock at the time of my purchase, but was now out of stock. I was told I had to wait until it comes back in stock and pay full price to be able to control the LED strip.
Finally, it was disappointing that the customer service manager was unable to arrange a free return of the LED strip given that I believed it to have been mis-sold.
All in all, I found the customer service experience to be very unhelpful, a bit rude and has left me wary of purchasing from them in the future.
I'm writing this review to caution future buyers - if you intend to buy this LED strip, make sure you have a Phillips Hue Bridge or buy the remote at the same time.
27 november 2025
Review zonder uitnodiging
Antwoord van WoodUpp - United Kingdom
Thank you so much for taking the time to update your review — it truly means a lot to us. We’re delighted to hear that Gregg’s personal follow-up and commitment to making things right helped restore your confidence in WoodUpp. Ensuring that every customer feels supported and valued is incredibly important to us, and we’re glad we could provide a resolution you’re happy with.
We also sincerely appreciate you sharing the details of your original experience. Your feedback about the clarity of the SMART technology requirements has been extremely helpful. We’ve already begun reviewing our product descriptions.
We’re sorry again for the frustration this caused at the outset, but we’re grateful for the opportunity to correct it — and even more grateful that you continue to love your WoodUpp panels and accessories.
Thank you for giving us the chance to make things right. If you ever need anything in the future, we’re always here to help.
Quality product and fabulous customer service
Fabulous product and the best customer service - would highly recommend them. From placing the order to receipt WoodUpp are a fabulous team. Everything is seamless to the online videos and communication I highly recommend them. Please know these are quality and if you have any problems they immediately help and assist.
24 november 2025
Review zonder uitnodiging
Antwoord van WoodUpp - United Kingdom
We’re thrilled to hear that you’re happy with both the product and the service you received from our team – from ordering, to delivery, to the online videos and support. It really means a lot that you highlight the quality of our panels and our willingness to help when needed.
Not what you expect for the price. Look out for this twist in ts and cs
Not what you expect for the price. Read to the end to hear their twist in terms and conditions. The panels did not match the sample. The sample picked the same section of 1 panel and repeated it 3 times. The larger panels are a myriad of colours so what turned up was totally different.
They also refused to deliver to my flat after I caught them dumping it in a public area and driving away without telling me. The driver claimed health and safety. When I said that's not the delivery I paid 80 pounds for the driver laughed and said I don't get 80 pounds and drove away. I said this to woodupp. They said first it's in their T&Cs... Weak excuse. You can't charge 80 pounds to dump it on someone's doorstep. After arguing they said they'd refund the 80 pounds. They didn't. Exhausted fighting with these guys I'm left with the panels that look nothing like the sample that I had to carry up flights of stairs and through fire doors by myself.
16 oktober 2025
Review zonder uitnodiging
Antwoord van WoodUpp - United Kingdom
Thank you for your review.
We take all feedback seriously, however none of the events you describe reflect what occurred with your order.
Your delivery, communication history and product details have all been fully documented, and these records contradict the claims made in your review. As you are already aware, a fraud investigation was opened against you following the allegations you raised during and after your delivery. We had hoped this process would clarify that providing false claims have consequences and would aim to prevent further inaccurate statements being made in the future.
We will be forwarding this review to the police so it can be added to the existing case file, along with the detailed evidence already in their possession.
We remain committed to providing accurate product samples, transparent communication and safe deliveries, and we stand by the actions taken by our team throughout this order.
We also wish to make clear to you, that our company will pursue appropriate legal action, including criminal proceedings, against any individual found to have intentionally committed fraud against our business.
Daughters Bedroom Project
I used Wood Up panel for my daughter’s bedroom project. The Staff were great from start to finish. If I had a query about the products or installation I phoned them up and they were very accommodating and extremely helpful with advice. My daughters made up with her new room the acupanels really make the room pop. Great company 5 stars. Thanks Wood Up
3 november 2025
Review zonder uitnodiging
Antwoord van WoodUpp - United Kingdom
Thank you so much for taking the time to leave this lovely review! 🌟
We’re really pleased to hear that our team were able to help you throughout your daughter’s bedroom project and that you found the advice on products and installation useful.
It’s fantastic to know your daughter loves her new room and that the Akupanels have really made it pop – that’s exactly what we love to hear!
Thanks again for the 5 stars and for choosing WoodUpp – it really means a lot to us. 💚
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