SKY WORLD TRAVEL&TOURS LTD Reviews 

Watch out this company, Ramesh Basnett is the owner (untrusted person he never keep his promise even written in black n white), be aware of their reputation . Think deep before you pay in advance. I paid him $1620 in Oct 2023(attached) but until today I get only $1162 back and it was paid after Aug 2025 in seperate, still $458 pending, he never keep any promise or commitment made , even the Sikkim Tourism office pushed (see attached). Don't go Sikkim nor Darjeelin thru athis company in Gangtok. You may choose reliable agents in Darjeelin or any others in India, dont go with Sky World they are greedy and no dignity.

His answer back below is not 100% reflect the truth especially the time sequence.
The company agreed to cancel the trip from 2023 until early 2024 (the cancellation was proposed by the seller). This money should have been refunded in one lump sum, but the seller kept delaying. Only after we contacted the official authorities did they reluctantly agree to repay in installments, but each time it required numerous follow-ups, which was extremely annoying. From 2024 to 2025, and finally this May, they calculated the amount using different exchange rates for each year and settled it at what they considered a reasonable price of $260. This travel agency is so strange; would you trust them to handle your itinerary? Think carefully!
During the 3 years we had never calculate in other currency except the US$ and now he came up with Indian money with each year's different exchange rate. To be fair, he should pay at least 5% annual bank interest for this fund. But nothing from him so far. According to his promise to the association his last payment is $458, but 6 months later he wants to pay only $260. Isn't that a fraud?

Great service and support, especially during uncertainty due to a war. But Sky World Travel kept us informed and up to date. Thank you very much.

I had an incredible experience with Sky World Travel & Tour. From the initial planning stages to the trip itself, their team was professional, responsive, and truly cared about the details. They took all the stress out of booking and found me the best deals on flights and hotels. If you want a seamless, worry-free vacation, I highly recommend them

I have used this travel agency several times and found them to be one of the best I have encountered. They are very professional and truly care about the details of each trip. If any issues arise during the travel, Mr. Mubsar is always readily available to address them promptly.

Best of the best

The company has a good reputation in customer service i think. I used their ticket service several times and got always satisfied. They really care for their customer feelings and ensures satisfaction. But i am not telling it vaguely here is an recent example. I bought a ticket from Kampala to addis with a one month transit and then to India, they sent me the itinery and i confirmed. When the tickeT was issued i noticed that the transit in Addis Ababa, Ethiopia was two months rather my request was only one month. Now i called Ms. Janvi in customer service and informed about it. In the next three hours they issued me a new ticket as per my request and charged nothing for it. For sure they care on customers though they have paid the fair difference and date change penaly to the airlines which could be around 150 usd. This is a strong decision and support to the customers from SKYworld and i will be your loyal cusotmer, Thank you. SKYWORLD TRAVELS

This is a very reliable and professional business, would recommend to other people.

It was a pleasure booking our family's flight with Mr Mubbashar. He was very polite, kind and dealt with all enquiries quickly and effectively. I will definitely use this company to book all future travels and would highly recommend to all. You will be guaranteed good service

I have got Fantastic service by sky travels and tours Ltd.
Thanks to Mr Shah for providing excellent service.

Quick response, Appreciated CEO Syed Mubashir Shah Mr. Nice coordination doings very well keep it up, God loves you

Great service! Went above and beyond to help me and did his job correctly and efficiently which made me very happy! I work at the airport and I would highly recommend to book with this company in the future, thank you!

Awesome Experience, i also asked the agent to add wheelchair and he added plus the staff was so helpful and professional within 5 minutes i had a confirmed ticket.
Highly recommended.

Sunny was very patient with me. He kept trying his best even when I was making changes. This is the second time I have had a wonderful service from Sky World Travel &Tours Ltd, and I happily recommend them.

Excellence service and very cooperative, would highly recommend

Very fine service! Best service I've ever had.

I would highly recommend Sky World Travel when booking flights. Mr Mubashir displayed amazing customer service and was very helpful in making sure we got the best price for the dates we’re travelling. He was very easy to communicate with and all queries were answered in a timely manner. 100% will be using again!

Highly recommended, Very friendly adviser, BEST DEALS cheapest holiday deals. Many thanks to Sky World travels. Will use them again in future.
5stars*****

Excellent service and professionalism. I would recommend Skyworld Travels to all my family and friends and would definitely travel through them the next time as well