2nd time ordering coal. Excellent, just like the first time. The coal is for our home burner; it works out cheaper than using the houses heating. It arrived a few days after ordering, and they dropped... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Delivery in 3 days even though I initialy ordrered from the UK advert by mistake. I burn ovoids all the time but these are exceptional in comparrison to what I have been using, also no doubt the bags... Toon meer
Great service and delivery all round. Lisa from the Wray group has been excellent and kept me updated when needed. The delivery got a tad confusing as I needed to be elsewhere but arrived as the drive... Toon meer
First class service from start to finish. 2nd order from this amazing company, Lisa made the ordering simple, gave the process the proper old school personal touch. Great price and quick delivery to... Toon meer
Bedrijfsgegevens
Contactgegevens
58A, BT82 8JG, STRABANE, Verenigd Koninkrijk
- 07716129244
- info@wray.group
- wray.group
4,9
Uitstekend
342 reviews
Heeft 50% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van Wray Group Ltd
Thank you so much for you kind review & custom.
Appreciated.
Lisa Wray
Wray group
Wray group ! Never heard of them until someone recommend them to me .
Hassle free great value great product nothing to dislike .
I’m very old fashioned and didn’t realise great service like this still existed
10 november 2025
Antwoord van Wray Group Ltd
Thank you so much for you kind review & custom.
Appreciated.
Lisa Wray
The ordering was simple and…
The ordering was simple and efficient...the value was great for what we got, great coal, burns clean, lots of heat...and great delivery timing...well worth it, will definitely order here again
10 november 2025
Antwoord van Wray Group Ltd
Thank you so much for you kind review & custom.
Appreciated.
Lisa Wray
Antwoord van Wray Group Ltd
Thank you so much for you kind review & custom.
Appreciated.
Lisa Wray
What a amazing service you get at Wrays…
What a amazing service you get at Wrays ,full credit to Lisa and her team they go above and beyond to help you ,I ordered a ton of coal on a late Friday afternoon and Lisa said it will be delivered on Wednesday to lancashire and true to her word it was ,I will definitely recommend Wrays to anyone thank you so much Martin.
12 november 2025
Review zonder uitnodiging
Antwoord van Wray Group Ltd
thank you so much Martin for the kind review & custom. We really appreciate it.
Glad all went smoothly with order & delivery.
Many Thanks
Lisa Wray
Very well perfection on lineorganised smooth sale from…
Very well organised smooth sale from start to finish and delivery on time and pleasant
5 november 2025
Antwoord van Wray Group Ltd
Thank you so much for you kind review & custom.
Appreciated.
Lisa Wray
Antwoord van Wray Group Ltd
Thank you so much for you kind review & custom.
Appreciated.
Lisa Wray
Vary efficient quality product driver…
Vary efficient quality product driver was top notch
2 november 2025
Antwoord van Wray Group Ltd
Thank you so much for you kind review & custom.
Appreciated.
Lisa Wray
Good quality coal
Good quality coal. Easy ordering and excellent communication. Coal is in solid bags on pallet.
Only issue was placement on delivery even after calling me.
27 oktober 2025
Antwoord van Wray Group Ltd
Good Afternoon Gillian
Thank you for your review and for the custom it is greatly appreciated.
As we do not deliver ourselves and use haulage companies this is entirely at the drivers discretion where he leaves the pallet. it is advertised as kerbside delivery although some drivers to take it further in. pallet trucks cannot go on gravel ground at all so maybe this was the issue. apologises on this but glad you are happy with the service we ourselves provided.
Many Thanks
Lisa Wray
Excellent communication
Excellent communication, great delivery service and product is spot on
25 oktober 2025
Antwoord van Wray Group Ltd
Good Afternoon
Thank you so much for you kind review and your custom it is greatly appreciated by us here at wrays.
We hope to hear from you again in the future
Lisa Wray
Great company
Great company, quick efficient service, good quality ovals, well wrapped so that the delivery was dry. Kept me updated throughout including a delivery window of two hours. Will most definitely use this company again.
21 oktober 2025
Antwoord van Wray Group Ltd
Good Afternoon
Thank you so much for you kind review and your custom it is greatly appreciated by us here at wrays.
We hope to hear from you again in the future
Lisa Wray
I Got my first delivery from Wray…
I Got my first delivery from Wray within a week from ordering,very nice on the phone, messages answered straight away on any questions, delivery driver was very prompt and delivered pallet to the door, Great Service Thanks a Mill👍😊
25 oktober 2025
Antwoord van Wray Group Ltd
Good Afternoon
Thank you so much for you kind review and your custom it is greatly appreciated by us here at wrays.
We hope to hear from you again in the future
Lisa Wray
Driver was curious and polite.
5 november 2025
Antwoord van Wray Group Ltd
Good Afternoon
Thank you so much for you kind review and your custom it is greatly appreciated by us here at wrays.
We hope to hear from you again in the future
Lisa Wray
Anyone thinking about ordering from this site i highly recommend them at first i was caughous
Anyone thinking about ordering from this site i highly recommend them at first i was cautious cause you can't pay on delivery but 3 days from my payment my order of one ton of coal was delivered to my door on a pallet goal is very good quality iv recommended them to everyone i know i live in the south east co .waterford way cheaper than what there charging down in southeast i won't ever be buying coal in southeast again
10 oktober 2025
Review zonder uitnodiging
Antwoord van Wray Group Ltd
Good Afternoon
Thank you so much for you kind review and your custom it is greatly appreciated by us here at wrays.
So Glad you are happy with the service provided. Can never be too cautious with scams these days.
We hope to hear from you again in the future
Lisa Wray
Ordered online
Ordered online, very straightforward. Extremely fast delivery service and great value for money.
30 oktober 2025
Antwoord van Wray Group Ltd
Good Afternoon
Thank you so much for you kind review and your custom it is greatly appreciated by us here at wrays.
We hope to hear from you again in the future
Lisa Wray
Great product and price
Great service,prompt and reliable and Lisa kept me fully informed from start to finish.Its also nice to be able to use the old method of communication via the telephone if necessary.
29 oktober 2025
Antwoord van Wray Group Ltd
Good Afternoon
Thank you so much for you kind review and your custom it is greatly appreciated by us here at wrays.
We hope to hear from you again in the future
Lisa Wray
Received our Coal delivery today really…
Received our Coal delivery today really pleased with the service kept me upto date with everything great price too and would definitely recommend Wrays i will also use them again Thankyou.
31 oktober 2025
Review zonder uitnodiging
Antwoord van Wray Group Ltd
Good Afternoon
Thank you so much for you kind review and your custom it is greatly appreciated by us here at wrays.
We hope to hear from you again in the future
Lisa Wray
On tie great staff nice burn product…
On time great staff nice burn product thank you 😊
27 oktober 2025
Antwoord van Wray Group Ltd
Good Afternoon
Thank you so much for you kind review and your custom it is greatly appreciated by us here at wrays.
We hope to hear from you again in the future
Lisa Wray
Antwoord van Wray Group Ltd
Good Afternoon
Thank you so much for you kind review and your custom it is greatly appreciated by us here at wrays.
We hope to hear from you again in the future
Lisa Wray
Antwoord van Wray Group Ltd
Good Afternoon
Thank you so much for you kind review and your custom it is greatly appreciated by us here at wrays.
We hope to hear from you again in the future
Lisa Wray
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.