I ordered a Rancilio Silvia last Friday morning and had it sitting on my porch Monday afternoon. My previous R Silvia (purchased from 1st line 18 years earlier) had finally perished after consistent... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Better than the rest, by a long margin. Feel free to shop around, and then buy from Jim. He is genuinely interested in making sure customers enjoy their purchase; not because of the money he makes... Toon meer
Really fast shipping, nicely packed and a lot of information on the machine and grinder thru their website content and videos on youtube. I believe they even check every machine before shipping out.... Toon meer
I ordered a brand new MaraX. It shipped quickly, but arrived with technical issues due to UPS handling. I emailed 1st-Line's tech support and received an immediate response with helpful steps to repai... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Largest selection of quality espresso machines and cappuccino makers, coffee grinders, cups and reviews for home, office and commercial use. Great prices. Over 67,000 satisfied customers!
Contactgegevens
265 Willow Brook Rd, 07728, Freehold, NJ, Verenigde Staten
- 732-298-6268
- customerservice@1st-line.com
- www.1st-line.com
It's a great service
It's a great service, and the staff are very worried.
Highly Recommended Company
Super fast shipping, highest quality merchandise, excellent customer service. I'm a new customer for life!
Came in excellent shape and delivery on…
Came in excellent shape and delivery on time. Instructions for water softerner were very helpful. Clearly tested prior which was reassuring and works like a charm
Quite pleased!
Fast shipping! My Lelit PL41TEM was packed very well! So far the machine has been superb! Quality appears to be top notch!
I'm really impressed with 1st-Line
I'm really impressed with 1st-Line. I'll just say it, I was looking at machines from Whole Latte Love, and after speaking with a sales person I decided to look elsewhere. 1st-Line had everything I was looking for and the customer service was superb. All of the questions I asked in the QA on different products were answered either by the end of the day or the following day, and this was done in a very professional manner. The items I ordered were sent promptly and arrived in perfect condition. I will not hesitate to reach out to them if I stumble across any problems, as I am confident they will be willing to work with me. I will highly recommend 1st-Line to anyone looking for espresso or coffee related items.
Thanks!
-Chad
Fantastic service and friendly staff!
I ordered a brand new MaraX. It shipped quickly, but arrived with technical issues due to UPS handling. I emailed 1st-Line's tech support and received an immediate response with helpful steps to repair the problem myself. I was even called by Jim himself to make sure the steps helped and the machine was running properly!
My purchase was shipped really fast and…
My purchase was shipped really fast and packaged extremely well. Terrific experience all around. Thanks!
Excelente compañia
Después de investigar sobre cafeteras expreso, di con esta compañía y me pareció la información muy certera y estructurada y y también me pareció gente profesional. La atención fue excelente, El envío fue rápido y el producto cumplió con mis expectativas. En general me gustó mucho la experiencia.
This company is top notch
This company is top notch. The personalization and time they offered me in selecting a machine was OUTSTANDING!!
They treated me like I was family. I will buy again in the future...
Upgraded POV valve on my Rancilio Silvia
Got my questions on a replacement part answered promptly and received my order with the replacement part in a few days. Back in making espresso in less than a week.
Awesome espresso machine at a competitive price
After a lot of shopping, I found an excellent price on a recently discontinued espresso machine at 1st-Line. Ordering was straightforward, I got good status updates via email, and the machine was delivered in excellent condition on time. I'm super happy with the whole purchase experience. I was initially a bit skeptical of 1st-Line given their slightly primitive website compared to some other resellers, but their website had a lot of helpful information beyond just machine specs, and I discovered that they're active and recommended on espresso forums, so I gave them my business. Very, very pleased.
Really fast shipping
Really fast shipping, nicely packed and a lot of information on the machine and grinder thru their website content and videos on youtube. I believe they even check every machine before shipping out. I can’t wait to fire up the machine and start using today.
Sure they can improve the design on their website to look more modern :), but nevertheless 1-st line team is first class.
Almost 5 stars
Almost 5 stars. The small difference is in the time for providing spare parts! The rest of cooperation and services is clear 5 .
thank you!
I appreciated the delightful person who answered all my questions regarding my coffee delivery. Being quarantined without beans would not have been a good thing!
Perfect part for my machine!
Reg Barber Tampers - Great quality
After much research on quality tampers, I decided to purchase a Reg Barber. I discovered the company had gone out of business and that very few vendors still had the item in inventory. Fortunately, I was able to find my size tamper (58mm) at 1st coffee. I phoned the company and was told they only had "pink" handled tampers. Pink is NOT my favorite color, but the scarcity of Reg Barber tampers throughout the industry outweighed my concern. In the end, the tamper arrived in perfect condition and stands out next to my Appartamento. One star was subtracted from rating since I was initially told by 1st coffee that they only had pink tampers left in their inventory. I see on their website they now have Reg Barber Gold tampers in my size.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.








