1st Class Medical Reviews 

Was a pleasure to have Derek help me find the right oxygen concentrator for my wife. He was polite, courteous and professional. Has a good product knowledge of concentrators.

This is an outstanding company to work with. Emily did an amazing job with explaining everything. We are very grateful for her.

Customer service with Derek excellent. Was able to accommodate my needs and my budget.

Andrew was very helpful. Ordering the oxygen concentrator was quick and easy.

Collin made what could have been a challenging transaction extremely simple. He was professional and courteous throughout. I'm sure my mother-in-law will enjoy the freedom of movement with this portable concentrator. We're very grateful.

Ms Birkman was very helpful and answered all of my questions. She made what I felt like was the impossible, possible.

Emily was great. Friendly, informative and helpful. She made the entire process smooth and easy.
Tonya Lacy

The information, Katara supplied was precise to the point and very friendly, very professional. We wish that all the people we do business with would be as friendly and professional, concise into the point as she was.

Chris was very helpful getting my home oxygen concentrator ordered waiting for it to arrive also he gave me the information to their physician for a tele- medicine visit with any questions and to get my prescriptions for all my oxygen needs so great

I had only just begun to explore getting a smaller portable oxygen concentrator and I normally do not entertain “cold” calls. Normally, I would have explained to the caller that I was just shopping and would give her a call back if interested. Well, Casey was not your “average” salesperson. I can’t even tell you exactly what was different about her other than within a couple of questions, I immediately felt like she truly cared. End result, we talked about different options and I made a purchase. Thank you Casey!

Matthew was a huge help in my quest to find a portable nocturnal oxygen concentrator.

If I could give 1st Class Medical a “0” I would. BUYER BEWARE! I purchased an Inogen, and when it needed repair, they told me the machine had been discontinued and could Not be repaired. Main Clinic Supply proved that to be a lie when they repaired my Inogen and returned the machine to me within 48 hours. Admittedly I believed 1st Class Medical when they told me my Inogen couldn’t be repaired, and purchased another $2,000+ machine from them. I sent the new machine in for repair and did not receive the same machine back! I placed identifying marks on the outer case of my machine before I sent it, because I knew they had lied before. I called FCM and was completely ignored. I emailed pictures to show them. The representative stated over and over that she didn’t understand my concerns. My concern was/is I want MY machine back. Again, I emailed them pictures! I urgent you to learn from my mistakes. Do Not have any business dealings with this company.

I am ancient and therefore computer illiterate. I never could have managed this without the excellent help i received. I am so grateful for the kindness and patience!!

Chris was very knowledgeable about the product line and answered all my questions.

Colin was very helpful and efficient. He put me at ease rifgt away. I was pretty upset when I called due to not getting any help from my doctor.

Sami was very helpful in helping us choose what my wife needed at this time, such a nice young lady, thank you

Mr Derek was nice and patient, he listened. Helped my mother and I very well.

Response was soon. Chris Cason was able to provide us with the proper equipment. I am looking forward to receiving my portable oxygen machine.

Thank you

Jake was very knowledgeable of what I was needing and very easy to work with finally found someone I could understand and get what I needed. I have searched many websites trying to find what I was needing I will be putting the number and his name in my contacts thanks Jake for a job well done BJ Reboiro