1st Class Medical Reviews 

I was so worried about purchasing the mobile unit for my Dad because it was such a big purchase. But Chris met our needs with ease. He was very knowledgeable and helped guide us with our machine. He was very friendly and helped explained things where my 86 yr old Dad could understand. Thank you so much and we look forward to my Dad having a somewhat better quality of life.

Emily Brinkman & Cory are super stars. They worked with me on all aspects of this purchase. I look forward to working with them.

Extremely kind, knowledgeable and helpful !

I bought a refurbished Arya Q from 1st class medical in April of 2025. I was told it had a 3 year warranty. I didn’t even use it 20 hours total and it quit working properly. It would run but the green indicator light showing oxygen production wouldn’t light up. I contacted the company and was informed I would need to pay to ship it back and be charged $390 to have new sieve beds installed.
That is no warranty in my book! It’s a rip off! I sent an email asking if they would buy it back since they sell refurbished machines and never got a response. Poor business practices in my opinion.

It was easy to ask the questions, order the needed equipment and have the company get in touch with my doctor.

The knowledge that Corey had on the products was great. Making sure that it was in stock and would be ready to deliver, once he had the prescription
I want to thank you Corey for helping me

Emily Brinkman. She is helpful, knowledgeable, considerate, and excellent at her job. I purchased a large portable oxygen concentrator through her and when my needs changed I returned to purchase a smaller poc. I will continue doing business with you because of her.

Great experience with an experienced professional. Mr. Rose was extremely competent and helpful.

No problem. Jake was very helpful

The fast and courteous answers to all my inquiries made the process of selection less tense!

They give you several options and work with you

Josh was an awesome salesman He was very knowledgeable and patient a true professional

Jake Love is a knowledgeable and helpful person to deal your oxygen needs.

I called first class medical about repairing or replacing an oxygen concentrator. I talked with Jake about the problem and he helped me decide what to replace. He is very knowledgeable and very helpful and a great resource for the company.

Emily went above and beyond to help me… I would definitely recommend her and 1st Class Medical!

Very knowledgeable, machine types and what’s needed

Fast, informative, friendly, speaks clear, polite, not pushy. That’s Lorenzo.

Emily was great! I appreciate her honesty, patience, knowledge of the company’s products & services, and overall excellent customer care.

Emily was a great customer service helper and guided me through this.

Jake was very informative about the product and the warranty. He took the time to explain everything and had much patience when my HSA card wouldn’t work and waited until we were able to find a different payment option. He was knowledgeable and courteous. My husband and I are satisfied that we made the right choice calling your company.