This company has fantastic drivers who get to know their customers. They've been absolutely in getting me to work while our local bus company has difficulty supplying even a basic service at night.... Toon meer
Bedrijf heeft geantwoord
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This company has fantastic drivers who get to know their customers. They've been absolutely in getting me to work while our local bus company has difficulty supplying even a basic service at night.... Toon meer
Bedrijf heeft geantwoord
PLEASE PLEASE PLEASE STOP sending alerts to my phone that I keep getting for 2 weeks now STATING TAXI has been cancelled and will be refunded within 5 days to my card. it happened again today SUNDAY... Toon meer
Bedrijf heeft geantwoord
Bad bad bad,disabled,and i blame both the taxi driver and control i was not dropped off where i should of been,seething as at 12.30am dropped a disabled single person,with mobilty bad issues,and y... Toon meer
Really poor service - they have an app that does not make it remotely clear that you are booking for a fifteen minute window rather than a specific time. Drivers then log that they are with you soon... Toon meer
Bedrijf heeft geantwoord
West Midlands wide taxi service 247 cars get a taxi through your smartphone by using our easy Booking App & get your taxi as soon as possible
Watery Lane, WV13 3BS, Willenhall, Verenigd Koninkrijk
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They’re reliable in a good day, but their good days are as common as rocking horse crap. They cancel my journeys for no reason, I then have to rebook my trip to be assigned a driver less than 5 minutes away from me….. so it’s not the fact you can’t do the trip, it’s the fact some of your drivers are lazy

Antwoord van 247 Cars
Really poor service - they have an app that does not make it remotely clear that you are booking for a fifteen minute window rather than a specific time. Drivers then log that they are with you sooner than they are, causing confusion. 247 have deliberately bought up other Hastings firms to dominate, and now provide a dreadful service with few other options.
One can only hope Uber hit Hastings, and send this terrible company out of business, deservedly.

Antwoord van 247 Cars
Everything was wrong.More than an hour waiting.1Star is actually generous.

Antwoord van 247 Cars
1 star is too generous. DO NOT USE if you want to get to your destination on time. Missed hospital appointment. Called 45mins beforehand and chased 3 times to get an update.
I see their default response to reviews is to say they are not genuine. Perhaps a better course of action would be to accept the GENUINE FEEDBACK AND IMPROVE YOUR SERVICE.
You have much to learn about customer service.
You will not get my custom again.

Antwoord van 247 Cars
Awful experience they left us stranded at midnight after booking a return taxi for 11pm

Antwoord van 247 Cars
Pre booked a week in advance BOOKING REF NUMBER 8303548 Added as their not genuine reply shocker me !!!! ( the taxi going was on time ) but they did not turn up at the time they said to pick us up on our return journey. I can understand things run late sometimes but they kept saying he on way and he never came after 3 phone calls he said oh you better cancel etc it was in Cannock chase forest dark and late after a concert .. I said no how can I cancel! Someone eventually came but I waited an hour !! They had not even dispatched a taxi basically. The guy on the phones was not very professional either sadly I don’t recommend.

Antwoord van 247 Cars
Used these before then let down really bad told twice taxi on way then called me to say there will be no taxi comming will not use these again

Antwoord van 247 Cars
Waited for a taxi, it arrived and then drive off. I called the base they said he’s coming back… I could see on the pay he was parked up on green lane for 35 minuites! Didn’t come back. I was over an hour late for work because I then had to wait a further 40 mins for them to send another cab, this is a reoccurring issue! Even when I prebook the day before, they still find it impossible to send a taxi. It’s ridiculous. They take card payments on the app and then cancel, refunds take 3-5 working days. 247 needs to get their act together it’s appalling. I’ve been made to wait in rain with my newborn because the taxis drive off and do other jobs instead

Antwoord van 247 Cars
I’ve only booked with this company 3 times but they only turned up on time once. The 2nd time they were 20 mins late, and the last time 25/4/23 again were so late I had to cancel.
When you book a cab hours in advance, and have to pay in advance, you don’t expect this service.

Antwoord van 247 Cars
Always I need to wait around 30min ,40 min for prebooked taxi .
Some drivers take your ride ,shows gonna be with you in 2 min and after they cancel .This is what happened on Tuesday 23.05.2023

Antwoord van 247 Cars
Pre-booked a taxi for the airport, had to phone the office twice, taxi was 30 minutes late, pre booked and paid for return taxi, surprise surprise that was 30 minutes late, not sure the car was Road worthy as the front bumper hanging off!

Antwoord van 247 Cars
Always use these on a regular basis , the only thing I find pre booking cars are not always on time, but overall very happy with there service

Antwoord van 247 Cars
Terrible service....absolutely unbelievable.

Antwoord van 247 Cars
I always use this company it’s a good reliable service.

Antwoord van 247 Cars
Great service. Friendly helpful drivers who go the extra mile to help as I’m disabled. Thank you.

Antwoord van 247 Cars
Worse taxi service in Birmingham. Waited over an hour for a taxi. Rude disrespectful women on the phone put the phone down. Vile company.

Antwoord van 247 Cars
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