247 Cars Reviews 

391
•
TrustScore 2 uit 5

2,1

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

This company has fantastic drivers who get to know their customers. They've been absolutely in getting me to work while our local bus company has difficulty supplying even a basic service at night.... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

PLEASE PLEASE PLEASE STOP sending alerts to my phone that I keep getting for 2 weeks now STATING TAXI has been cancelled and will be refunded within 5 days to my card. it happened again today SUNDAY... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Bad bad bad,disabled,and i blame both the taxi driver and control i was not dropped off where i should of been,seething as at 12.30am dropped a disabled single person,with mobilty bad issues,and y... Toon meer

Beoordeeld met 1 van de 5 sterren

Really poor service - they have an app that does not make it remotely clear that you are booking for a fifteen minute window rather than a specific time. Drivers then log that they are with you soon... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Taxibedrijf
  2. ook in
  3. Minibus taxiservice
  4. Taxistandplaats

Geschreven door het bedrijf

West Midlands wide taxi service 247 cars get a taxi through your smartphone by using our easy Booking App & get your taxi as soon as possible


Contactgegevens

2,1

Slecht

TrustScore 2 uit 5

391 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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2,1

Alle reviews

(391)

22 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 2 van de 5 sterren

They’re reliable in a good day

They’re reliable in a good day, but their good days are as common as rocking horse crap. They cancel my journeys for no reason, I then have to rebook my trip to be assigned a driver less than 5 minutes away from me….. so it’s not the fact you can’t do the trip, it’s the fact some of your drivers are lazy

1 juli 2023
Review zonder uitnodiging
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Antwoord van 247 Cars

Thank you for taking the time to leave a review. We care about every customer and the reviews they leave. Unfortunately, sometimes we do find individuals choose to leave reviews that are not genuine. In order for us to help verify your journey, we need a few more details. Please visit: http://bit.ly/2qWKVTW Current review status: UNVERIFIED

Beoordeeld met 5 van de 5 sterren

On time and very pleasant drivers.

5 juli 2023
Review zonder uitnodiging
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Antwoord van 247 Cars

Thank you for using 247 Cars. We really appreciate your review. Did you know we have an app? Get it here and book your next ride with a couple of taps: http://bit.ly/2HWG1jO

Beoordeeld met 5 van de 5 sterren

Great service friendly driver

2 juli 2023
Review zonder uitnodiging
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Antwoord van 247 Cars

Thank you for using 247 Cars. We really appreciate your review. Did you know we have an app? Get it here and book your next ride with a couple of taps: http://bit.ly/2HWG1jO

Beoordeeld met 1 van de 5 sterren

Really poor service

Really poor service - they have an app that does not make it remotely clear that you are booking for a fifteen minute window rather than a specific time. Drivers then log that they are with you sooner than they are, causing confusion. 247 have deliberately bought up other Hastings firms to dominate, and now provide a dreadful service with few other options.

One can only hope Uber hit Hastings, and send this terrible company out of business, deservedly.

1 juli 2023
Review zonder uitnodiging
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Antwoord van 247 Cars

Thank you for taking the time to leave a review. We care about every customer and the reviews they leave. Unfortunately, sometimes we do find individuals choose to leave reviews that are not genuine. In order for us to help verify your journey, we need a few more details. Please visit: http://bit.ly/2qWKVTW Current review status: UNVERIFIED

Beoordeeld met 1 van de 5 sterren

Everything was wrong.More than an hour…

Everything was wrong.More than an hour waiting.1Star is actually generous.

29 juni 2023
Review zonder uitnodiging
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Antwoord van 247 Cars

Thank you for taking the time to leave a review. We care about every customer and the reviews they leave. Unfortunately, sometimes we do find individuals choose to leave reviews that are not genuine. In order for us to help verify your journey, we need a few more details. Please visit: http://bit.ly/2qWKVTW Current review status: UNVERIFIED

Beoordeeld met 1 van de 5 sterren

1 star is too generous

1 star is too generous. DO NOT USE if you want to get to your destination on time. Missed hospital appointment. Called 45mins beforehand and chased 3 times to get an update.

I see their default response to reviews is to say they are not genuine. Perhaps a better course of action would be to accept the GENUINE FEEDBACK AND IMPROVE YOUR SERVICE.
You have much to learn about customer service.
You will not get my custom again.

23 juni 2023
Review zonder uitnodiging
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Antwoord van 247 Cars

Thank you for taking the time to leave a review. We care about every customer and the reviews they leave. Unfortunately, sometimes we do find individuals choose to leave reviews that are not genuine. In order for us to help verify your journey, we need a few more details. Please visit: http://bit.ly/2qWKVTW Current review status: UNVERIFIED

Beoordeeld met 1 van de 5 sterren

Awful experience they left us stranded…

Awful experience they left us stranded at midnight after booking a return taxi for 11pm

8 juni 2023
Review zonder uitnodiging
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Antwoord van 247 Cars

Thank you for taking the time to leave a review. We care about every customer and the reviews they leave. Unfortunately, sometimes we do find individuals choose to leave reviews that are not genuine. In order for us to help verify your journey, we need a few more details. Please visit: http://bit.ly/2qWKVTW Current review status: UNVERIFIED

Beoordeeld met 1 van de 5 sterren

Not great service

Pre booked a week in advance BOOKING REF NUMBER 8303548 Added as their not genuine reply shocker me !!!! ( the taxi going was on time ) but they did not turn up at the time they said to pick us up on our return journey. I can understand things run late sometimes but they kept saying he on way and he never came after 3 phone calls he said oh you better cancel etc it was in Cannock chase forest dark and late after a concert .. I said no how can I cancel! Someone eventually came but I waited an hour !! They had not even dispatched a taxi basically. The guy on the phones was not very professional either sadly I don’t recommend.

8 juni 2023
Review zonder uitnodiging
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Antwoord van 247 Cars

Thank you for taking the time to leave a review. We care about every customer and the reviews they leave. Unfortunately, sometimes we do find individuals choose to leave reviews that are not genuine. In order for us to help verify your journey, we need a few more details. Please visit: http://bit.ly/2qWKVTW Current review status: UNVERIFIED

Beoordeeld met 1 van de 5 sterren

What a let down

Used these before then let down really bad told twice taxi on way then called me to say there will be no taxi comming will not use these again

8 juni 2023
Review zonder uitnodiging
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Antwoord van 247 Cars

Thank you for taking the time to leave a review. We care about every customer and the reviews they leave. Unfortunately, sometimes we do find individuals choose to leave reviews that are not genuine. In order for us to help verify your journey, we need a few more details. Please visit: http://bit.ly/2qWKVTW Current review status: UNVERIFIED

Beoordeeld met 1 van de 5 sterren

APPALING

Waited for a taxi, it arrived and then drive off. I called the base they said he’s coming back… I could see on the pay he was parked up on green lane for 35 minuites! Didn’t come back. I was over an hour late for work because I then had to wait a further 40 mins for them to send another cab, this is a reoccurring issue! Even when I prebook the day before, they still find it impossible to send a taxi. It’s ridiculous. They take card payments on the app and then cancel, refunds take 3-5 working days. 247 needs to get their act together it’s appalling. I’ve been made to wait in rain with my newborn because the taxis drive off and do other jobs instead

30 mei 2023
Review zonder uitnodiging
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Antwoord van 247 Cars

Thank you for taking the time to leave a review. We care about every customer and the reviews they leave. Unfortunately, sometimes we do find individuals choose to leave reviews that are not genuine. In order for us to help verify your journey, we need a few more details. Please visit: http://bit.ly/2qWKVTW Current review status: UNVERIFIED

Beoordeeld met 4 van de 5 sterren

Brilliant pricing and fast response

23 mei 2023
Review zonder uitnodiging
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Antwoord van 247 Cars

Thank you for using 247 Cars. We really appreciate your review. Did you know we have an app? Get it here and book your next ride with a couple of taps: http://bit.ly/2HWG1jO

Beoordeeld met 1 van de 5 sterren

I’ve only booked with this company 3…

I’ve only booked with this company 3 times but they only turned up on time once. The 2nd time they were 20 mins late, and the last time 25/4/23 again were so late I had to cancel.
When you book a cab hours in advance, and have to pay in advance, you don’t expect this service.

25 mei 2023
Review zonder uitnodiging
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Antwoord van 247 Cars

Thank you for taking the time to leave a review. We care about every customer and the reviews they leave. Unfortunately, sometimes we do find individuals choose to leave reviews that are not genuine. In order for us to help verify your journey, we need a few more details. Please visit: http://bit.ly/2qWKVTW Current review status: UNVERIFIED

Beoordeeld met 2 van de 5 sterren

Always I need to wait around 30min ,40…

Always I need to wait around 30min ,40 min for prebooked taxi .
Some drivers take your ride ,shows gonna be with you in 2 min and after they cancel .This is what happened on Tuesday 23.05.2023

23 mei 2023
Review zonder uitnodiging
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Antwoord van 247 Cars

Thank you for taking the time to leave a review. We care about every customer and the reviews they leave. Unfortunately, sometimes we do find individuals choose to leave reviews that are not genuine. In order for us to help verify your journey, we need a few more details. Please visit: http://bit.ly/2qWKVTW Current review status: UNVERIFIED

Beoordeeld met 1 van de 5 sterren

PRE-BOOKED TAXI

Pre-booked a taxi for the airport, had to phone the office twice, taxi was 30 minutes late, pre booked and paid for return taxi, surprise surprise that was 30 minutes late, not sure the car was Road worthy as the front bumper hanging off!

14 mei 2023
Review zonder uitnodiging
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Antwoord van 247 Cars

Thank you for taking the time to leave a review. We care about every customer and the reviews they leave. Unfortunately, sometimes we do find individuals choose to leave reviews that are not genuine. In order for us to help verify your journey, we need a few more details. Please visit: http://bit.ly/2qWKVTW Current review status: UNVERIFIED

Beoordeeld met 4 van de 5 sterren

Always use these on a regular basis

Always use these on a regular basis , the only thing I find pre booking cars are not always on time, but overall very happy with there service

16 mei 2023
Review zonder uitnodiging
Logo 247 Cars

Antwoord van 247 Cars

Thank you for using 247 Cars. We really appreciate your review. Did you know we have an app? Get it here and book your next ride with a couple of taps: http://bit.ly/2HWG1jO

Beoordeeld met 1 van de 5 sterren

Terrible service....absolutely…complete wrong address

Terrible service....absolutely unbelievable.

12 mei 2023
Review zonder uitnodiging
Logo 247 Cars

Antwoord van 247 Cars

Thank you for taking the time to leave a review. We care about every customer and the reviews they leave. Unfortunately, sometimes we do find individuals choose to leave reviews that are not genuine. In order for us to help verify your journey, we need a few more details. Please visit: http://bit.ly/2qWKVTW Current review status: UNVERIFIED

Beoordeeld met 5 van de 5 sterren

Cheapest rates very affordable

I always use this company it’s a good reliable service.

2 mei 2023
Review zonder uitnodiging
Logo 247 Cars

Antwoord van 247 Cars

Thank you for using 247 Cars. We really appreciate your review. Did you know we have an app? Get it here and book your next ride with a couple of taps: http://bit.ly/2HWG1jO

Beoordeeld met 5 van de 5 sterren

Great service

Great service. Friendly helpful drivers who go the extra mile to help as I’m disabled. Thank you.

29 april 2023
Review zonder uitnodiging
Logo 247 Cars

Antwoord van 247 Cars

Thank you for using 247 Cars. We really appreciate your review. Did you know we have an app? Get it here and book your next ride with a couple of taps: http://bit.ly/2HWG1jO

Beoordeeld met 1 van de 5 sterren

Worse taxi service in Birmingham

Worse taxi service in Birmingham. Waited over an hour for a taxi. Rude disrespectful women on the phone put the phone down. Vile company.

2 mei 2023
Review zonder uitnodiging
Logo 247 Cars

Antwoord van 247 Cars

Thank you for taking the time to leave a review. We care about every customer and the reviews they leave. Unfortunately, sometimes we do find individuals choose to leave reviews that are not genuine. In order for us to help verify your journey, we need a few more details. Please visit: http://bit.ly/2qWKVTW Current review status: UNVERIFIED

Beoordeeld met 5 van de 5 sterren

Very friendly people a good service

2 mei 2023
Review zonder uitnodiging
Logo 247 Cars

Antwoord van 247 Cars

Thank you for using 247 Cars. We really appreciate your review. Did you know we have an app? Get it here and book your next ride with a couple of taps: http://bit.ly/2HWG1jO

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