I always prefer to wait until the end of the customer journey to post a means tested, accurate review, not limited to the product(s) alone. I have had multiple transactions over a two year period wi... Toon meer
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Lees wat reviewers zeggen
Fabulous High Country 4x4 Adventure superbly guided by Chris.Live commentary as we drove, he pointed out things of interest.The farm tracks and stream crossings ensured we all used our off road d... Toon meer
The instruction that the photos helped me to replace them efficiently and quickly. The mounting way takes into account that corroded screws cannot always be removed and is constructed so that you do... Toon meer
Josh was super helpful over email when I had questions about getting side steps and gloss black pack fitted for my car. Responded quickly and followed-up closer to the time. Did a really good job and... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Online retailer of 4x4 parts globally. Find our products at our website, www.4x4-hq.com and our Amazon, eBay and Facebook stores!
Contactgegevens
Unit 44, 20 Coal Cart Road, Birstall, LE4 3BY, Leicester, Verenigd Koninkrijk
- sales@4x4-hq.com
- www.4x4-hq.com
4,7
Uitstekend
246 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 33% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van 4x4HQ
Great to hear, thanks Robert! - 4x4HQ
Good range of products at competitive…
Good range of products at competitive pricing. Delivery was prompt and accurate
10 december 2024
Antwoord van 4x4HQ
Thanks, John! - 4x4HQ
Very fast delivery
Very fast delivery, from ordering to deliver, first class service, great to do business with 👍👍
19 december 2024
Antwoord van 4x4HQ
Your kind words are very much appreciated, thank you! - 4x4HQ
Great job Al around
Happy with the product. Happy with the service and communication
13 december 2024
Antwoord van 4x4HQ
Great to hear, thanks Chip! - 4x4HQ
Antwoord van 4x4HQ
Thanks, Matthew! - 4x4HQ
Review of accessories for defender 110
Great service
Always contactable through email
No complaints
👍👍👍
9 december 2024
Antwoord van 4x4HQ
Thanks for the kind words, Patrick! - 4x4HQ
Team kept me informed on the progress.
Team kept me informed on the progress.. perfect
6 december 2024
Antwoord van 4x4HQ
Thanks Justin! - 4x4HQ
Antwoord van 4x4HQ
Thanks Paul, great to hear - 4x4HQ
The young man that worked on our car
The young man that worked on our car. He was pleasant and helpful and generally a good representative for the company.
4 december 2024
Antwoord van 4x4HQ
Great to hear, Geof! Thank you. We hope you had an enjoyable trip back to Belgium! - 4x4HQ
Antwoord van 4x4HQ
Thanks, great to hear! - 4x4HQ
Just like to say fantastic service from…
Just like to say fantastic service from start to finish.
The transformation and standard of workmanship was fantastic!
Thanks to Josh for the superb finish and putting a smile on my face every time I look at her.
26 november 2024
Review zonder uitnodiging
Antwoord van 4x4HQ
Thanks for such a great review - I'll be sure to pass your comments onto Josh! - 4x4HQ
I recently used 4x4HQ for the first…
I recently used 4x4HQ for the first time and was impressed with the fast delivery and quality of the mats I ordered for my Evoque. The customer service was great, responding quickly and even delivering overseas as requested. The product arrived on time, and they even caught and corrected a mistake I made in the order process, which was appreciated. However, I did encounter an issue with a heated steering wheel purchase that wasn't wired in, which was disappointing. Overall, though, their service was mostly positive, and I would consider using them again.
1 december 2024
Review zonder uitnodiging
Antwoord van 4x4HQ
Hi there, thanks for your review! Please do drop us an email regarding the steering wheel, so we can look into this further for you! - 4x4HQ
Antwoord van 4x4HQ
Thanks Jeremy, very kind! - 4x4HQ
Everything went really well
Everything went really well, they booked the works promptly and fitted all in good time
28 november 2024
Antwoord van 4x4HQ
Thanks Gavin, great to hear! - 4x4HQ
Brilliant service and great job
27 november 2024
Antwoord van 4x4HQ
Great to hear Shaun, thanks for the kind words! - 4x4HQ
Dreadful company- demanded payment in…
Dreadful company- demanded payment in advance - then fitted something they knew would never work then unwilling to sort the problem out - now reported to trading standards
20 september 2024
Review zonder uitnodiging
Antwoord van 4x4HQ
Richard,
As per your last review, please see reply below:
Slightly bemused by this review - after you admitted to not reading the description properly (which clearly states, in bold writing, that if your vehicle didn't come from the factory with the heated steering wheel function, you will require further wiring and retrofit, which is available separately), we've spent the last week trying to source you an alternative solution, whilst discounting further parts as a goodwill gesture!
Alas, I'll take this review as evidence that this matter is now concluded.
Regards, Louis
4x4HQ
Maybe a litle bit faster delivery but great products
Maybe a litle bit gasten delivery , thx
7 november 2024
Antwoord van 4x4HQ
Thanks Johan, we've taken your comments on board! - 4x4HQ
Antwoord van 4x4HQ
Thanks Paul! - 4x4HQ
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