AAA 2 B Cars Reviews 

I was very satisfied with the driver's service. Excellent driving snd very friendly . As always I love using this taxi firm because drivers always arrive on time like today .

Lovely driver,lovely car and very smooth ride.

Driver on time polite and professional great trip 👍

Reliable airport service, great communication, recommended!

Friendly, chatty driver. Very clean car.
Great booking system to collect me from train from London.

Great Service

Booked taxi today morning , taxi didn't came , I called them they told it will took extra 10 minutes , I am waiting ...taxi didn't came so I cancelled it .... Poor experience 😞

Used to be competent and reliable. No longer the case.

I had a very good trip to Gatwick from Horsham, with a friendly and helpful gentleman driver at aaa2b Cars, at 5am on a bank holiday. The best service. No problems and he was a great driver. Thanks for the good service!

This service has gone incredibly downhill since being nationalised, taxi's very rarely turn up on time despite being booked in advance and absolutely no regard to the knock on effect that their lateness can cause, personally I have missed trains been late for meetings or bookings and they do not even offer an apology let alone a discount

Booked a taxi from Southwater to Horsham station. They turned up late.
Booked a taxi from Gatwick to Southwater with an agreed price of £44. Taxi driver charged us £49. Spoke to the controller who messaged the driver to refund us and advised if not received in two days to call him and he will refund. No refund received from either and now the controller not answering his phone. Emailed them and no reply.
No big deal but but will never use again, nor will my family and friends and will be giving negative recommendations on local face book groups. Silly

we have been trying to get money back for 3 months as despite pre booking taxis for a work event, when people tried to leave the taxis they were told they couldn't leave until they paid. We have now paid double for all the taxis. We were told we would be reimbursed 3 months ago, which never happened. I have emailed numerous time, with no response. called numerous times, which just gets the line cut off. avoid.

Have used this company many times over the last 15+ years. They have always been courteous, punctual (or I’ve been advised when they were running late, due to traffic, etc.) and their cars are clean and the drivers friendly. Highly recommended.

Just booked one of their cars via their app; pretty straightforward and had a confirmation within seconds that the booking was successful.

Update: just uninstalled the app as it is very buggy and to be honest I don’t trust it with my card details now as since adding my card details to their app I have had several fraudulent transactions, which seems to be more than coincidental… I believe the issue is with the iCabbi app they use, not AAA2B themselves.

Confirmation upon booking. Text to say car was on its way. Punctual to and from venue. Would recommend.

Pre-booked a taxi online for a 6.4 mile journey from a holiday cottage to a wedding, and the return journey after the wedding which finished at midnight. The only quote given on the website before confirming the booking was £25. Outward journey cost £28 (which is bad enough for less than 15 minutes) but the return journey cost £50. When I complained they said they had actually saved me money because it should have cost £110. Outrageous! Avoid.

Absolutely awful service I pre booked a taxi at 7am for 8:30am for it to get to 35 past and me calling them and then telling me it’s going to be another 25 minute wait (considering I had a class at 9:00am and needed to get there 15 mins prior) absolutely ridiculous and i will never be booking with this taxi company ever again. 0/10.

Do not trust this taxi company, my son accidentally left his mobile phone in the taxi. He went to the office the next day, however it was closed, he could see his mobile on the desk as it flashed when he phoned it. Finally after 48hrs someone opened the office for him to retrieve his phone. However it was no longer in the office. My son tracked his phone to a block of flats in Kent. The taxi company refused to give my son or his dad the name and address of the member of staff that had stolen my son’s phone. The amount of stress and time this has caused my son is immeasurable, not even an apology from the company! Stolen phone has now been reported to the Kent police. This taxi company have demonstrated that they are not reliable and some of their staff are not honest. Therefore, we have advised everyone we know not to use this taxi company ever again.

The drivers are always lovely don't get me wrong but I pre-book cars and they are constantly late so I've missed trains and been late to work.
If you can't get a drive to arrive at the requested time please say so I can change arrangements. It's very frustrating

I booked a taxi from Horsham to East Surrey Hospital and returned. Both taxi drivers on time and a pleasure to have a conversation with them. Really professionals, definitely use them again.

Used AAA2B for work trip to and from LHR and Slinfold.
Bob/ Rob on the way out was very friendly and got us there in great timing considering road closures.
Nick who collected us was there and waiting with a smile even though we were quite delayed and over an hour late, and was happy and so friendly not grumpy or moody given our delay, had a good joke on the way back and going forward will aim to request him for any future trips!