I have been a member of Armed Forces Mutual for over 68 years. I first joined when it was then known as Army Mutual Aid and I took out a Life Insurance policy for $6000; it has now jrown to many times... Toon meer
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Lees wat reviewers zeggen
The professionalism of the entire Staff is outstanding! They are totally trustworthy and honest, two elements which I believe in tremendously. The Staff has many experts and doesn’t hesitate to refer... Toon meer
AAFMA is veteran run, and it sticks close to the principles on which it was founded. They stay in their lane, and in doing so provide excellent products and customer support. They don’t try to be eve... Toon meer
I asked for an insurance quote because my current term will run out in 5 years. The quote did not meet my needs. Everyone I worked with was GREAT; extremely friendly and exceptionally professional. Y... Toon meer
Bedrijfsgegevens
- Niet-bancaire financiële diensten
- Krijgsmachtorganisatie
- Financiële planner
- Tussenpersoon voor levensverzekeringen
- Hypotheek
- Tijdelijke overlijdensverzekeringsmaatschappij
Geschreven door het bedrijf
Established in 1879 by an Act of U.S. Congress following the Battle of the Little Bighorn, Armed Forces Mutual is the longest-standing, non-profit financial solutions provider supporting military families and Veterans. We deliver a full range of financial solutions and exclusive benefits to our Members, including our hallmark Survivor Assistance Services, which are included with every policy.
Protecting Those Who Serve Since 1879
Geschreven door het bedrijf
- Established in 1879 by an Act of U.S. Congress following the Battle of the Little Bighorn, Armed Forces Mutual is the longest-standing, non-profit financial solutions provider supporting military families and Veterans. We deliver a full range of financial solutions and exclusive benefits to our Members, including our hallmark Survivor Assistance Services, which are included with every policy.
Contactgegevens
102 Sheridan Ave, 22211, Fort Myer, Verenigde Staten
- 1-800-336-4538
- info@aafmaa.com
- www.aafmaa.com
4,8
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 66% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Ms Penry responded right away
Ms Penry responded right away, as she did previously with me a few months ago. I could tell the enthusiasm and willingness to help was there and truly sincere. My thanks to her!
2 maart 2026
Review zonder uitnodiging
Great Experience with AFM!
I had a very positive experience with Armed Forces Mutual today. I called to do a change to my policy, which by all standards would have been considered last minute. The representative who assisted me, Ms. Bonina, was excellent. She had a great attitude, was polite and super helpful. She did not care about the last-minute nature of my call, she was about helping. With the day that I have had, it was very much appreciated! Thank you Ms. Bonina and thank you AFM!
27 februari 2026
Review zonder uitnodiging
Excellent service
Excellent service. Responded precisely to my question.
24 februari 2026
Review zonder uitnodiging
Very helpful in assisting me in correcting an error…
I need assistance in correcting an error on my account, that I made. AAFMAA customer service was extremely helpful in helping me.
18 februari 2026
Review zonder uitnodiging
Excellent service and support!
16 januari 2026
Excellent service at every juncture
Excellent service at every juncture. Great caring people.
10 februari 2026
Review zonder uitnodiging
Flexible Plans & Solid Support!
Excellent experience becoming a member of AAFMAA. I purchased life insurance products, and the process was super-smooth and simple.
Excellent customer service so far, with support for Veterans living overseas! I would highly recommend becoming a member.
8 januari 2026
AFM Should be on speed dial!
AFM is a great organization with a deeply meetingful mission. Amy Marotto was most helpful in updating the information I've kept on file as well as crafting a way ahead to prepare our affairs and ensure our family is well prepared when the time comes. This is an important brick to remove from our ruck sack; piece of mind!
6 februari 2026
Review zonder uitnodiging
Fantastic service
The entire staff has been nothing but professional and very prompt in assisting us.
5 februari 2026
Review zonder uitnodiging
Replacement Form Provided in Under Two Hours!
I sent a request for a replacement tax form at 10:30 this morning, and Amy Morotto emailed it to me at 11:59. It would be hard to provide better customer service than that!
2 februari 2026
Review zonder uitnodiging
Got an answer and resolution to my…
Got an answer and resolution to my issue in hours. Great Service.
28 januari 2026
Review zonder uitnodiging
Commendation of Amy Marotto
I have been a member of AAFMAA/AFM since the early 1960s and I have been very pleased with all of my personnel contacts over the years but Ms. Marotto takes the cake. She has answered all my questions promptly and gone beyond that has sent literature that answers many questions before I ask them. I don't know how long she has been working there but she is certainly an outstanding credit to Armed Forces Mutual
22 september 2025
Review zonder uitnodiging
Your company was open and transparent…
Your company was open and transparent about the process for veteran's and active duty military to get life insurance.
27 december 2025
Fast and informative response
Fast and informative response from Amy. She also included a checklist for my estate planning.
20 januari 2026
Review zonder uitnodiging
Staff are knowledgeable in their career…
Staff are knowledgeable in their career field. Through and attentive in processing and finalizing the process. Keeping clients up to date with the process, all while showing compassion.
11 december 2025
Take too long to respond.
30 oktober 2025
Antwoord van Armed Forces Mutual
Thank you for sharing your experience with us. We understand you contacted us for assistance in resetting your password. Unfortunately, for security reasons, we are not able to reset your password for you directly, however if you call our Member Benefits team at 703-707-1182, we can help walk you through the step-by-step password reset process on the Member Center.
Alternatively, you can do this yourself by simply visiting the Member Center at https://connect.aafmaa.com/ and clicking on the ‘Reset your password’ link right above the login button. You will be asked the security questions you set up when you registered your account and if you need any assistance in answering those challenge questions, you can call Member Benefits for assistance with those as well. Be sure that you are in front of your computer or device when you call. As always, thank you for your service and continued membership.
-Armed Forces Mutual
She was amazing and very personal.
12 november 2025
Review zonder uitnodiging
Whole Life Insurance Purchase
Everyone I spoke with was pleasant and extremely helpful. They all certainly made me feel that I had chosen the right company for my insurance needs.
14 november 2025
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