I have been a member of Armed Forces Mutual for over 68 years. I first joined when it was then known as Army Mutual Aid and I took out a Life Insurance policy for $6000; it has now jrown to many times... Toon meer
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Lees wat reviewers zeggen
The professionalism of the entire Staff is outstanding! They are totally trustworthy and honest, two elements which I believe in tremendously. The Staff has many experts and doesn’t hesitate to refer... Toon meer
AAFMA is veteran run, and it sticks close to the principles on which it was founded. They stay in their lane, and in doing so provide excellent products and customer support. They don’t try to be eve... Toon meer
I asked for an insurance quote because my current term will run out in 5 years. The quote did not meet my needs. Everyone I worked with was GREAT; extremely friendly and exceptionally professional. Y... Toon meer
Bedrijfsgegevens
- Niet-bancaire financiële diensten
- Krijgsmachtorganisatie
- Financiële planner
- Tussenpersoon voor levensverzekeringen
- Hypotheek
- Tijdelijke overlijdensverzekeringsmaatschappij
Geschreven door het bedrijf
Established in 1879 by an Act of U.S. Congress following the Battle of the Little Bighorn, Armed Forces Mutual is the longest-standing, non-profit financial solutions provider supporting military families and Veterans. We deliver a full range of financial solutions and exclusive benefits to our Members, including our hallmark Survivor Assistance Services, which are included with every policy.
Protecting Those Who Serve Since 1879
Geschreven door het bedrijf
- Established in 1879 by an Act of U.S. Congress following the Battle of the Little Bighorn, Armed Forces Mutual is the longest-standing, non-profit financial solutions provider supporting military families and Veterans. We deliver a full range of financial solutions and exclusive benefits to our Members, including our hallmark Survivor Assistance Services, which are included with every policy.
Contactgegevens
102 Sheridan Ave, 22211, Fort Myer, Verenigde Staten
- 1-800-336-4538
- info@aafmaa.com
- www.aafmaa.com
4,8
Uitstekend
2K reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 66% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
They helped me in the best way possible
13 november 2025
Lesley Sulam is an outstanding agent
Lesley Sulam is an outstanding agent. I would recommend her for a promotion and a pay raise. She responded to my needs expeditiously, and without hesitation, top quality service. Very professional and polite, I was feeling pretty down on that day it good to hear a friendly voice assisting me. Thank you Lesley!
10 december 2025
Review zonder uitnodiging
Richard Proctor is our family's…
Richard Proctor is our family's Relationship Manager, and we couldn't be more pleased. As a 77 year old retired military officer and family who served for over 26 years, we find that a straight forward, no nonsense approach to our relationship with AAFMAA works best for us. Richard provides accurate and timely information and has been consistent with his discussions and our options. We have both investments and insurance with AAFMAA and Richard is equally knowledgeable about both products, but never guesses. If he needs to research my questions, he does so quickly and accurately. Bottom line is that we are extremely please with Richard Proctor, and sure hope he is recognized for his outstanding performance.
10 december 2025
Review zonder uitnodiging
They made purchasing affordable and…
They made purchasing affordable and easy onboarding.
7 oktober 2025
AFM is a service members friend
AFM is a service members friend. I have been with them since early 1990’s. They have helped me and provided excellent assistance throughout and after my career.
8 november 2025
Excellent Experience
The representative assisting us was very helpful, and her attention to detail and the extent she went to ensure our account was accurate and up to date was stellar.
3 oktober 2025
Excellent term insurance plans
Great customer service and an affordable term insurance plan!
2 oktober 2025
No customer service …
I’ve responded to emails sent specifically to me about my account with questions and no one has ever replied. I’ve been a customer since 1998 but it’s gone downhill. I also send inquiries online from my logged in account and get responded to as “dear member or customer” instead of my.
30 september 2025
Antwoord van Armed Forces Mutual
Hello Mr. Lysaght,
Thank you for sharing your feedback. We are very sorry to hear about your experience and we want to help. This is not the level of service we want any Member to have.
We have tried reaching out but have not been able to connect. When you are available, please contact our Member Services Team at 800-522-5221 so we can look into your account questions and get this resolved for you.
We appreciate your long-time Membership and are here to assist however we can.
Super easy to work with and very…
Super easy to work with and very customer oriented. They worked hard and took the time needed to answer all my questions. Also, their pricing is the best I found by far. Thank you Armed Forces Mutual!
23 september 2025
Amy has been great
Amy has been great, she has followed up on my request for help and answered all my questions. She has gone above "great customer service."
20 november 2025
Review zonder uitnodiging
I just spoke with Carl Vickers and he…
I just spoke with Carl Vickers and he is an outstanding representative of ARMED FORCES MUTUAL! He was very knowledgeable not only of AFM, but also of my individual requirements and concerns; and HE CARED! He is an outstanding representative of your company and has resto my faith in you all.
Thomas V. Mulrine
19 november 2025
Review zonder uitnodiging
Can not use… there must be a secure and safe way to access. This doesn’t not work.
Can not use…
17 november 2025
Review zonder uitnodiging
Happy Successful Client 🙌
Knowledge, patience, competitive, successful, diligent, enthusiastic, worked with me until we succeeded in getting a new 10 year $200,000 term policy approved. Made he happy!Thanks for all the team coordination to accomplish this task!
18 september 2025
Megan was extremely helpful
Megan was extremely helpful! She gave us great education on what should be uploaded to our digital vault and why, and how this can help our children one day upon our passing. I'm grateful for Armed Forces Mutual!
30 oktober 2025
Review zonder uitnodiging
The speed of response is Amazing!
The speed of response is Amazing!. Email responses I received from Megan Penry were timely and comprehensive in resolving my issues. She promptly got my sons Birth Certificate sent FEDEX and responded to three other issues we had. My initial impression of this employee is that she is professional, prompt and a pleasure to deal with. Please pass along these remarks at an appropriate ceremony of gathered employees.
Thanks
Patrick D. Zimlich
Col (Ret) U.S. Army
23 oktober 2025
Review zonder uitnodiging
😀SATISFIED CUSTOMER😀
Customer service was outstanding as usual very satisfied with this absolutely magnificent company! No matter the reason why I call no matter who I speak to they are always willing and able to assist me with any questions I may have about my insurance policy AAFMA🇺🇲
10 juni 2025
Antwoord van Armed Forces Mutual
Thank you for your feedback. We’ve been in touch directly and appreciate the opportunity to continue working with you.
I have been with AAFMAA for 60+ years
I have been associated with AAFMAA for more than 60 years now. From the day I was commissioned as a second Lieutenant in 1963 and learned about the services available, I have been enormously pleased with everything they have done for me. From the storage of my valuable family documents to questions that I have asked from time to time, they have always been there for me. I would recommend that anybody eligible for membership would do so immediately! Retired U.S. Army LTC
7 oktober 2025
Review zonder uitnodiging
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