Acorn Motor Group - Acorn Business Centre Reviews 

263
•
TrustScore 4.5 uit 5

4,6

Cannock Rd, Chase Terrace, WS7 1JS Burntwood, Staffordshire, GB

•

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Dropped my Kia shortage of for mot they was all friendly and had a lift of a man who was going to fetch another car. They phoned me on the afternoon everything was fine and washed my car as well. The... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Recent annual service & MOT on 10 yr old Fiesta (50K miles) resulted in replacing rear suspension bushes and coil springs. Due to cars age the cam belt replacement was advised by Ford. Acorn had diffi... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great showroom very clean and tidy nice facilities and drinks. Dealt with salesman Callum who knew his stuff around my new used car and very helpful to my requirements. Car prepped like brand new... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Excellent service department. First appointment was a pick up from home and delivered back, pick up driver great. Then we had to return for a small warranty job where they ordered part . The whole tea... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Kia-dealer
  2. ook in
  3. Autodealer
  4. Autoleasebedrijf
  5. Motorvoertuighandelaar
  6. Verkoper van tweedehands auto's

Geschreven door het bedrijf

Here at Acorn Business Centre we can take care of your every need. Whatever you're after, get in touch with our business team today. Leasing your car with us: We supply and lease all makes and models of vehicles available in the UK market including prestige marques such as Audi, BMW, Jaguar, Land Rover, Lexus, & Mercedes. So if you have a particular model in mind - please talk to us! We pride ourselves on delivering high-quality customer service coupled with a friendly can-do approach to any challenge we receive from our customers."


Contactgegevens

  • Cannock Rd, Chase Terrace, WS7 1JS, Burntwood, Staffordshire, Verenigd Koninkrijk

  • 01543673222

4,6

Uitstekend

TrustScore 4.5 uit 5

263 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,6

Alle reviews

(263)

606 reviews in de afgelopen 12 maanden

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 4 van de 5 sterren

Friendly staff

Friendly staff. Car ready at requested time

30 mei 2024
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Antwoord van Acorn Motor Group - Acorn Business Centre

Hello Jean, we appreciate you taking the time to leave us this feedback. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Acorn Kia Burntwood! thanks for your praise and kind comments about our team. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Have a great day.
Best wishes,
Acorn Kia Burntwood

Beoordeeld met 5 van de 5 sterren

Pleasant experience with efficiency

Helpful good explanations for queries and everyone there to help.

17 mei 2024
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Antwoord van Acorn Motor Group - Acorn Business Centre

Hello Jill, we appreciate you taking the time to leave us this feedback. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Acorn Kia Burntwood! thanks for your praise and kind comments about our team. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Have a great day.
Best wishes,
Acorn Kia Burntwood

Beoordeeld met 5 van de 5 sterren

Staff are efficient and friendly

Staff are efficient and friendly. Helpful video. Car received back having been valeted.

21 mei 2024
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Antwoord van Acorn Motor Group - Acorn Business Centre

Hello Hazel, we appreciate you taking the time to leave us this feedback. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Acorn Kia Burntwood! thanks for your praise and kind comments about our team. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Have a great day.
Best wishes,
Acorn Kia Burntwood

Beoordeeld met 4 van de 5 sterren

very professional and helpful staff

very professional and helpful staff. Only complaint that the service reminder on the dash wasnt updated

17 mei 2024
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Antwoord van Acorn Motor Group - Acorn Business Centre

Hello Mick, we appreciate you taking the time to leave us this feedback. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Acorn Kia Burntwood! We take all our customers feedback very seriously, and your comments have been passed onto our management team. in order that they may follow this up. We hope to be of service to you again in the future. Have a great day.
Best wishes,
Acorn Kia Burntwood

Beoordeeld met 4 van de 5 sterren

Quicker would have been better

It would have been better had you diagnosed the fault totally in the first place, which would have meant your only having to keep my car for one day

15 mei 2024
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Antwoord van Acorn Motor Group - Acorn Business Centre

Thank you for your review; We always strive to provide top quality service to every guest and are disappointed to hear that your experience here at Acorn Kia Burntwood had some points which you have raised. We take all our customers feedback very seriously, and your comments have been passed onto our management team. in order that they may follow this up. We hope to be of service to you again in the future. Thanks again for taking the time to leave us this information about your recent visit.
Best wishes
Acorn Kia Burntwood.

Beoordeeld met 5 van de 5 sterren

Kia Sportage service

The detailed video of the service on our Kia Sportage gives good insight into the overall health of the vehicle.

17 mei 2024
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Antwoord van Acorn Motor Group - Acorn Business Centre

Hello Robert, we appreciate you taking the time to leave us this feedback. we are so pleased you enjoyed your visit to Acorn Kia Burntwood! we strive for 100% satisfaction, and it is great to see you had such a positive experience. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Have a great day.
Best wishes,
Acorn Kia Burntwood

Beoordeeld met 5 van de 5 sterren

1st service

From email reminder to dropping car off and collecting later 1st class service by acorn thanks to all

12 mei 2024
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Antwoord van Acorn Motor Group - Acorn Business Centre

Hello Pete, we appreciate you taking the time to leave us this feedback. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Acorn Kia Burntwood! hanks for your praise and kind comments about our team. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Have a great day.
Best wishes,
Acorn Kia Burntwood

Beoordeeld met 5 van de 5 sterren
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Antwoord van Acorn Motor Group - Acorn Business Centre

Hello Lisa, we appreciate you taking the time to leave us this feedback. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Acorn Kia Burntwood. thanks for your praise and kind comments about our team. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Have s great day.
Best wishes,
Acorn Kia Burntwood

Beoordeeld met 5 van de 5 sterren

Very easy company to deal with

Very easy company to deal with, Natalie was extremely helpful, the after sales director (l think her name was Sammie Leese) paid special attention to my needs and made sure my visit was of an acceptable and stress free experience. Thank you.

15 mei 2024
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Antwoord van Acorn Motor Group - Acorn Business Centre

Hello Danny, thank you for taking the time to leave a review for us at Acorn Kia Burntwood, . We're happy we could meet your expectations! we strive for 100% satisfaction, and it is great to see you had such a positive experience. we are happy to pass along your comments to the team . Please don't hesitate to reach out if there's anything additional we can do for you. We do hope we can be of assistance in the future. Take care and have a great day.
Best wishes
Acorn Kia Burntwood

Beoordeeld met 4 van de 5 sterren

Fantastic service done in are all fast…

Fantastic service done in are all fast time, really pleased, I think the car was washed but several areas on the car that were missed. Would have been 5 stars if this was done properly.

10 mei 2024
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Antwoord van Acorn Motor Group - Acorn Business Centre

Hello Tom, we are so pleased you enjoyed your visit to Acorn Kia Warrington. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience . We take all our customers feedback very seriously, and your comments have been passed onto our management team. in order that they may follow this up. We hope to be of service to you again in the future. Thanks again for taking the time to leave us this information about your recent visit. Take care and have a great day.
Best wishes
Acorn Kia Warrington.

Beoordeeld met 5 van de 5 sterren

Great!

Really friendly staff. Good communication.

9 mei 2024
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Antwoord van Acorn Motor Group - Acorn Business Centre

Hello Lia, , we appreciate you taking the time to leave us this feedback. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Acorn Kia Burntwood! thanks for your praise and kind comments about our team. We hope to be of service to you again in the future. Have a great day,
Best wishes,
Acorn Kia Burntwood

Beoordeeld met 1 van de 5 sterren

Very bad experience with 2nd hand car bought through dealer

I bought a second hand car at the dealer, I was assured that the car was fully checked.
This did not turn out right:
- after 1 month, discovered a leak at the coolant + head display was not coming out + back windscreen washer spray was not working.
- 6 months after, heating fan stopped working.
When I bough the car, there was 1 year guarantee, the guarantee company was very reluctant to approve the quote for the repair and did refuse to replace the Head display saying the garage should have replaced it.
When the dealer was contacted, nothing came out of it. I phone several time as the dealer did not attempt to call me back on my issues.
At this moment in time, I am still without a functioning head display and still waiting for a call back.

12 december 2023
Review zonder uitnodiging
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Antwoord van Acorn Motor Group - Acorn Business Centre

Hello Cedric, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. We'd like the opportunity to discuss this with you. Please reach out to us at 01543 685656 and speak to a member of our Senior Management team at your earliest convenience. We look forward to hearing from you.

Beoordeeld met 5 van de 5 sterren

Easy to book and quick service

Booking was made easily and was able to have the service done the next day. The service was carried out satisfactorily. Happy to use dealer again.

5 mei 2024
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Antwoord van Acorn Motor Group - Acorn Business Centre

Hello Lesley, we are so pleased you enjoyed your visit to Acorn Kia Burntwood. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience. We're happy you found our staff to be so supportive during your experience . Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Have a great day.
Best wishes,
Acorn Kia Burntwood

Beoordeeld met 5 van de 5 sterren

Great service thank you

Great service thank you

4 mei 2024
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Antwoord van Acorn Motor Group - Acorn Business Centre

Hello Holly, we appreciate you taking the time to leave us this feedback. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Acorn Kia Burntwood! Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Have a great day.
Best wishes,
Acorn Kia Burntwood

Beoordeeld met 5 van de 5 sterren

Great aftercare

Replaced wiper arm under warranty. 👌

3 mei 2024
Logo Acorn Motor Group - Acorn Business Centre

Antwoord van Acorn Motor Group - Acorn Business Centre

Hello Maureen, we appreciate you taking the time to leave us this feedback. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Acorn Kia Burntwood! Feel free to reach out to us if you need anything. We do hope we can be of assistance in the future. Take care and have a great day.
Best Wishes
Acorn Kia Burntwood

Beoordeeld met 5 van de 5 sterren

Excellent service department

Excellent service department. First appointment was a pick up from home and delivered back, pick up driver great. Then we had to return for a small warranty job where they ordered part . The whole team friendly and welcoming. My only slight criticism is that some signage indicating service department at rear would have been useful. Can be accessed from front showroom but if you drop off early access from rear.

8 mei 2024
Logo Acorn Motor Group - Acorn Business Centre

Antwoord van Acorn Motor Group - Acorn Business Centre

Hello Christine, we are so pleased you enjoyed your visit to Acorn Kia Burntwood! we appreciate you taking the time to leave us this feedback. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience . thanks for your praise and kind comments about our team. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Have a great day.
Best wishes,
Acorn Kia Burntwood

Beoordeeld met 5 van de 5 sterren

Car service

Excellent staff friendly fast and reliable

1 mei 2024
Logo Acorn Motor Group - Acorn Business Centre

Antwoord van Acorn Motor Group - Acorn Business Centre

Hello, we appreciate you taking the time to leave us this feedback. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Acorn Kia Burntwood! thanks for your praise and kind comments about our team. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Have a great day.
Best wishes,
Acorn Kia Burntwood

Beoordeeld met 5 van de 5 sterren

Problem with screen washer jet

Booked appointment very quickly for a waiting one car checked and job done within 90 minutes and as it was a fault it was covered by the warranty which was great

2 mei 2024
Logo Acorn Motor Group - Acorn Business Centre

Antwoord van Acorn Motor Group - Acorn Business Centre

Hello, we appreciate you taking the time to leave us this feedback. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Acorn Kia Burntwood. thanks for your praise and kind comments about our team. Feel free to reach out to us if you need anything. We do hope we can be of assistance in the future. Have a great day.
Best wishes
Acorn Kia Burntwood

Beoordeeld met 5 van de 5 sterren

The car was collected and returned to…

The car was collected and returned to me. It made the whole experience very easy and stress free.

1 mei 2024
Logo Acorn Motor Group - Acorn Business Centre

Antwoord van Acorn Motor Group - Acorn Business Centre

Hello, we appreciate you taking the time to leave us this feedback.We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Acorn Kia Burntwood! we're happy you found our staff to be so supportive during your experience. Feel free to reach out to us if you need anything. Have a wonderful day.
Best wishes
Acorn Kia Burntwood

Beoordeeld met 5 van de 5 sterren

Buying a car hassle free

Booked my Rio in for a check and dropped my car off. Friendly staff in the service centre. Had a bad news on the car front with too much work needing doing, service staff were very helpful when giving the bad news and arranged for Sales team to give me a call. Callum the Sales man was very helpful. No pressure and I took the time to think the purchase over before settling on the car I bought.

1 mei 2024
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Antwoord van Acorn Motor Group - Acorn Business Centre

Hello Gwen, we appreciate you taking the time to leave us this feedback. we are very happy to have provided you with such a positive experience. thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you. We're looking forward to your next visit with us when you collect your new car. Have a great day.
Best wishes
Acorn Kia Burntwood.

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