Acorn Stairlifts Australia Reviews 

Since inception in 2019, ACORN STAIRLIFTS, AUSTRALIA staff, led by Martin Ridsdale and Tony Overland, have provided positive, professional understanding and friendly assistance throughout the selection and installation of our ACORN 180 Outdoor stairlift at our Sanctuary Cove, Queensland residence.

Installation by the ACORN technical support staff, led by Steve Gillett, was expeditious and professional. Further, Steve took the time to explain and demonstrate, the three different ways our stairlift could end on the walkway so that we had a real-time example to make our decision. It was most helpful and we are thrilled with the result.

Further, ACORN support liaison by Karl was instantaneous and potential problems were resolved.

All of our requirements have now been met by ACORN Australia’s professional staff.

Our ACORN 180 is safe, attractive and quiet. It provides safe access to our apartment. It is an asset that now allows us to remain in our residence.

THANK YOU.

Yours sincerely,

Major Donald Graham and Mrs Barbara Kerr-Graham

From the initial on-site visit by Peter to the installation by Dale on the 9th Dec, it was all easy to navigate. The professionalism of all staff made the experience with Acorn a very memorable one. To the point I would have no hesitation in recommending Acorn to any family/friends that are thinking of installing a chair lift. Thank you so much for you support. Cheers, Marilyn Smythe

Excellent service from first contact, appointment to measure and quote, and subsequent installation. All contacts were knowledgable and helpful. The product is beautifully made and routine maintenance (cleaning & lubricating) for the owner is easy. One minor niggle is the 24/7 continuously flashing "fully charged" indicator.

We recently needed to replace our very old second hand stair lift that had done sterling service.
From the arranging of the quotation to installing a new lift to the actual installation, things were done as and when promised. From the initial phone contact, to the quotation and the installer, all were professional, polite and competent. Very happy with new stair lift.

We recently had Acorn install an external chair lift at our dwelling. From 1st contact with sales staff to final installation the service and help we received was excellent, Wish a lot more companies were as competent as Acorn Perth . Thank you.

Great quality product. Pleasent competent Corey, on time and installed in a flash. It is a perfect fit for our situation. Meets all expectations.

I arranged the stairlift for my parents.
Paul initially gave me the quote and was very polite ,knowledgeable , efficient and helpful .
Communication with all the team at Acorn was excellent from start to finish . Everything they said the would do , they did , and most importantly , they did when they said they would . A very reliable company.
The man who installed the stairlift was in my mothers words “ absolutely wonderful “ . She could not speak more highly of this well mannered man .
Thank you Acorn
Sue Maclean

I found everything satisfactory. However the technician was reluctant to run wire to power point along floor, so we compromised. If this proves unsatisfactory I shall have it moved. Otherwise, as I said, everything was good.

Great friendly service and install by Reece who journeyed to our home in Canberra from Sydney. We are very pleased with our decision to choose the Acorn curved stairlift for our difficult stairs. Accessing our bathrooms and bedrooms upstairs is now so much easier now and as we get older. And we can still use the stairs on occasions. Nice tidy job with a high quality stairlift which matches well with our decor. Thank you Acorn!

Absolutely thrilled with the finished product. Very neat looking. not cumbersome and works like a charm. A big thank you. Hope we can now stay in our own home for many more years

I am very satisfied with my Acorn Chair Lift. The installers were very efficient, extremely tidy and very knowledgeable about the product and its operation. I would strongly recommend Acorn to anyone with some kind of disability who is interested in facilitating movement between floors

Very happy with the process. Only hiccup was aproblem with communication when acorns server went down.

From the time the sales rep came to quote until installation was only one week. They matched a quote I had from another stair lift company without a problem. The installation team was prompt, efficient and cleaned up after themselves. They didn't rush explaining all the details about the workings of the chair to my mother and she was extremely happy with the service.

Acorn managed to install a chairlift very quickly from date of order, in time for my father to come home. The system works very well. I’m not sure how we would have managed without it.

The installers were very efficient & polite. I would highly recommend Acorn Stairlifts.

Acorn Stairlifts, when quoting, clearly & effectively outlined for us the Company's installation process. From accepting the quote, we only had to wait 2 weeks for installation, insuring that our physical needs were prioritized. The installers of the chairlift worked efficiently & meticulously while undertaking the installation. We found this company's follow up liaison and communication excellent.

Difficult External Terrain

Extremely pleased with not just the stairlift itself, which is excellent, but also the friendly and professional installation into really quite difficult steep outside terrain.

Sales, price quoted was clear, competitive, confirmation and prompt installation all excellent .

Thank you Acorn. The service and product provided was exceptional. The tradesmen were very professional and clearly explained and demonstrated everything. Also the post sales support and follow up is very much appreciated and excellent service. Thank you again for giving me better quality of life and independence.

We just recently had a chair lift installed by Acorn in Perth and both the Sales and installation service teams provided excellent service in a professional and timely manner.