AED.com Reviews 1.761

NO receipt at time of purchase

Easy to order , and shipment arrived at scheduled time

The first customer relation individual was not able to assist me and had to pass me along to a second individual.

It was easy to order and a quick delivery of materials needed. Thank you

Timely, prompt shipment of replacement AED Cartridge!

THANKS SO MUCH FOR THE REMINDER TO PURCHASE NEW PRODUCTS THAT HAVE EXPIRED.
ORDERING WAS VERY EASY.

Unable to access courses and receive certifications

seamless and timley.

The order screen kept messing up and it wouldn’t let me enter my cc info or coupon code. I spent 30 minutes messing with it on my phone and the computer. I had problems on both. Very frustrating!

Representative not patient enough with question and advise. Dangerous thing to run out of AED heartsine adult pack. Back order out September and other agent said next February. But life and death use can’t wait?

I found exactly what I needed and shipping was quick.

easy to find the exact item I needed by typing code number in the search bar

Great place to order supples for AED.

The return process is taking a bit long however the team of helpers are friendly and respectful. We reordered and got what we needed only the return process is taking longer than expected.
Otherwise, 5 stars!!

It was confusing. The email said we need A. WENT TO WEBSITE AND PART CALLED SOMETHING ELSE AND GAVE TWO CHOICES. WHICH ONE.

Very disappointed in our experience with our purchase. Was excited showed 2 in stock, I paid extra for overnight delivery of the package I ordered, received email a couple of days later about mfg delay, and ship date changed to May, I called them then
date moved up to April 15th, now got email saying moved ship date to Late April unexeptable. Also ordered an Alarmed cabinet it showed up in a few days which was good then got another cabinet called them and asked if this was a mistake they said no it came with my package I ordered and said it was not an extra charge. Then I got got an invoice showing they charged us for the cabinet and overnight shipping they said was included. Again unexeptable. They did not live up to anything they represented. I'm just praying it shows up sooner than they are saying, we almost had a need for it the weekend after we ordered it and it wasn't here. It ended up okay but could have been bad. Very dissatisfied with this company AED.com. We ordered this as there is an urgent need at our Church for this, I pray our order will arrive soon than than the new ship date.I will not ever recommend this company to anyone as it's been a very poor experience.

I ordered from AED.com and started getting emails about setting it up but then a third party actually handled the order (Cardio Partners), I got a confirmation but no tracking number. I finally emailed them to ask where my order was or get a tracking number and they responded that the one I ordered was out of stock and they swapped it out (without checking with me) and it hasn't even shipped yet and its been a couple of weeks. They picked a new product for me and then "TOLD" me they would send me a tracking number when it shipped. Meanwhile, thought this would be mounted at my gym by now, not having to proactively find out that my order was out of stock and never shipped. Oy

As promised, life vac arrived quickly, well packaged and ready to use. We're looking forward to never having to use it, but it's there in case we do. Money well spent. Thank you!

Fast shipping! Product was as advertised, hope I never have to use it.